Conduct independent pre-funding and post-closing Quality Control (QC) reviews on mortgage loan files (including Agency and Non-Agency) to ensure compliance with investor quality standards and federal/state regulations, actively identifying patterns to improve automated system logic.

Own and manage the end-to-end licensing program for state company and branch licenses and individual Mortgage Loan Originator (MLO) licenses through the NMLS, taking full responsibility for timely renewals, Continuing Education (CE) and Pre-Licensing (PE) tracking, state reporting and acting as the primary compliance contact for licensing inquiries. 

Partner with the Head of Home Lending Compliance to drive state expansion efforts, researching state-specific origination guidelines, monitoring local regulatory changes and ensuring operational compliance readiness as we roll the product in new states.

Review and approve home lending marketing materials, advertising, and social media content to ensure strict adherence to federal and state regulations, including TILA (Reg Z) and MAP (Reg N).

Partner with the corporate Compliance Operations and Home Lending Operations teams to investigate and disposition consumer complaints, and assist in administering home lending-specific compliance training.

Manage the preparation, quality assurance, and submission of the company's annual regulatory reporting, and support fair lending monitoring activities related to underwriting, pricing, and geographic distribution. 

Support the Head of Home Lending Compliance in preparing for and responding to, state and federal regulatory examinations and audits, and investor audits.

Collaborate with the Head of Home Lending Compliance to draft, maintain, and modernize standard operating procedures (SOPs) and departmental policies, prioritizing efficiency and reduced manual toil.

Act as a subject matter expert and compliance escalation point for the Home Lending Operations team, providing regular guidance and leading targeted compliance training sessions.

Customer-focused, business-centric, and team-oriented mindset; relentlessly passionate about finding and completing valuable work.

Deep, practical understanding of mortgage compliance regulations (RESPA, TILA, TRID, ECOA, HMDA, MAP) and GSE underwriting guidelines.

Excelled organizational and analytical skills with a demonstrated ability to identify process gaps, interpret state-level legislation and implement creative, effective solutions in a fast-paced environment.

Strong working knowledge of state-specific licensing, registration requirements, and the NMLS.

Intellectually curious and interested in applying technology to enhance business processes; a systems builder who understands the "why" behind every regulatory step.

Adept at independently conducting file reviews, analyzing reports, and managing competing priorities with minimal guidance.

Excellent organizational and analytical skills, with a demonstrated ability to identify process gaps and implement creative, effective solutions in a fast-paced environment.

Strong verbal and written communication skills, with the ability to translate complex regulatory requirements for operations and sales teams.

BA/BS degree

5+ years of direct experience in residential mortgage compliance including time in Quality Control (QC) or licensing.

Experience independently utilizing the Nationwide Multistate Licensing System (NMLS).

Willingness to obtain applicable registrations and/or licenses as necessary.

Prior experience supporting compliance programs in a fintech, digital-first lending, or highly automated mortgage environment.

Familiarity with modern Loan Origination Systems (LOS).

Experience collaborating with engineering/product teams to automate compliance controls and convey regulatory requirements.

Active FHA Direct Endorsement (DE) underwriter designation.

Experience writing business requirements or compliance rules for engineering teams to build into internal systems.