Über diese Help Desk Rep II Stelle bei C&S Wholesale Grocers

C&S Wholesale Grocers · Vor Ort · Sheboygan, WI

Position Overview

As a Help Desk Rep II, you will be responsible for being the first point of contact for individuals requesting assistance from the Help Desk. This position requires the ability to provide consistent, personable, professional customer service in response to requests for assistance. You are not expected to directly answer all Help Desk questions asked by customers, vendors or personnel. If an immediate resolution cannot be provided, you will use Help Desk software to forward the issue to the proper person for resolution.

Job Description

Description

Resolve common problems related to use of supported hardware and software
Gather and document detailed information on Help Desk calls
Use Help Desk software to forward problems to the most appropriate individual for calls that require advanced support
Perform maintenance activities on the Help Desk software to maintain current and correct information
Work on projects as assigned by supervisor
Travel Required:No

Environment

Office : Office Temperature (65F to 75F)

Skills

Specialized Knowledge : Knowledge of Microsoft Office products
Special Skills : Excellent communication and people skills, knowledge of general computer operations, accuracy and attention to detail and aptitude to grasp a general understanding of terminology and technical systems relationships.
Physical abilities: :
Other: :

Years Of Experience

1-2 : Experience with general computer hardware operations (printers, monitors, hard drives, network communications, etc.) preferred

Qualifications

High School Diploma - General Studies

Shift

1st Shift (United States of America)

Company

Piggly Wiggly Midwest LLC

About Our Company

Building on its more than 100-year history in the grocery business, Piggly Wiggly ® continues to grow its presence with stores throughout the Midwest, South and Northeast. C&S Wholesale Grocers, LLC. operates corporate stores and services independent franchisees under a chain-style model. This unique grocery store offers the selection and assortment of a national chain, with the service and local customization of a community-based retailer. Each store contains specialized local assortments to meet local shoppers’ needs.

Piggly Wiggly ® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status, or any other applicable state or federal protected class. The Company provides affirmative action in employment for qualified Individuals with a Disability and Protected Veterans in compliance with Section 503 of the Rehabilitation Act and the Vietnam Era Veterans’ Readjustment Assistance Act.

Bereit, sich bei C&S Wholesale Grocers zu bewerben?

Bei C&S Wholesale Grocers bewerben

Über C&S Wholesale Grocers

C&S Wholesale Grocers, LLC is an industry leader in supply chain solutions and wholesale grocery supply in the United States. Founded in 1918 as a supplier to independent grocery stores, C&S now services customers of all sizes, supplying more than 7,500 independent supermarkets, chain stores, military bases and institutions with over 100,000 different products. C&S also proudly operates and supports corporate grocery stores and services independent franchisees under a chain-style model throughout the Midwest, South and Northeast. We are an engaged corporate citizen, supporting causes that positively impact our communities.