Planned Parenthood Keystone (PPKey) serves 37 counties in Pennsylvania, home to over half of Pennsylvania residents. We have offices in York, Allentown, Bensalem, Reading, Wilkes Barre, Harrisburg, and Lancaster. We operate 7 medical centers that serve over 30,000 patients annually and offer comprehensive sexuality education that reaches thousands of young adults.
Planned Parenthood Keystone is committed to being an organization that includes people from various backgrounds, skills, perspectives and experiences, and fully uses their talents to serve our communities. Planned Parenthood Keystone believes that drawing on the talents of all personnel helps to create an optimum, creative and inclusive workplace.
PURPOSE OF POSITION:
The Service Support Registered Nurse provides licensed support, patient care, and patient education to Planned Parenthood Keystone (PPKey) patients. This hybrid position provides recovery room services in-center for the affiliate’s Procedural Abortion (PAB) services and is a member of the centralized follow-up team. This position requires flexibility, the ability to travel, excellent clinical and educational skills working with a diverse population, and willingness to work closely with all PPKey departments and medical centers to ensure high-quality care and an excellent patient experience.
The Service Support RN will work either at our York or Allentown Centers.
Essential Functions
Participate in medical, management, & organizational meetings as required.
Provide management and operational support, mentoring, and training to locations and personnel throughout the organization as needed.
Provide direct patient services support in health centers on specified days in central PA
Centralized Follow-up Team Member (remote work upon completion of training) Responsibilities
Review and sign off on clinical lab results in the electronic health record (EHR)
Notify patients of abnormal test results and discuss the pathophysiology of the condition and plan of care. Arrange for treatment and/or referrals for care
Consult with the Associate Medical Director and Advanced Practice Clinicians (APCs) to confirm clinical accuracy and appropriateness of care plans
Maintain ongoing communication with APCs, health center staff, and the Department of Health for coordination of patient care
Manage the follow-up system for timely notification and reminder requirements to patients
Monitor incoming messages from patients and center staff through a variety of channels, provide education and guidance on clinical scenarios, and document communications completely in the EHR
Complete medical record requests and review incoming patient medical records for continuity of patient care plans
Utilize electronic tools to obtain and review lab results and assign care plans
Recovery Room RN Responsibilities
Administer medications to patients including pain medications, prophylactic antibiotics, and Rh immunoglobulin injections
Monitor orientation, vital signs, and bleeding to determine patient stability and readiness for discharge
Educate patients and support persons on post-procedural expectations and available support
Counsel and inform patients about general reproductive healthcare, birth control, and available health center services
Provide BLS/ACLS support to staff and providers during an emergency
Provide flow facilitation of patient visits through clear communication with all staff via EHR, Microsoft Teams, email, in-person, etc.
Ensure all charting and required consents are complete in EHR
Other duties and responsibilities as assigned
General Responsibilities
• Maintain active RN license and CPR/ACLS/PALS certification as appropriate
Serve as an Ambassador for the organization to inspire support and connection with the mission and services provided by the affiliate • Ensure completion of required annual training
Adhere to all HIPAA and patient privacy regulations
Participate in the RQM management process for medical protocols, regulatory agency compliance, HR policies, and workplace safety policies
Provide culturally sensitive and quality customer service to all patients
Work collaboratively with the center team to meet patient needs as well as individual and center productivity levels
Use the EHR, Microsoft 365, and other electronic applications efficiently
Other duties and responsibilities as assigned
Salary & Benefits
Compensation for this position starts at $38/hour
Medical, Dental, and Vision coverage options for you and eligible dependents
Life/AD&D and Long/Short Term Disability policy voluntary coverage options
Generous vacation, leave, and holiday benefits
PP Keystone values the recruitment of staff with diverse experiences, backgrounds and perspectives. PP Keystone considers all applicants for employment irrespective of their membership in any particular EEO category and strongly encourages all persons to apply.
