Role Purpose

The Head of QEHS provides strategic and operational leadership for all quality, environmental, occupational health, and workplace safety matters across the organization. The role is responsible for establishing a strong culture of safety, quality, compliance, and continuous improvement throughout the workforce. Operating in a technical, regulated, and field-service environment, the position oversees QEHS risks associated with fire protection and electronic security system design, installation, testing, commissioning, maintenance, and project delivery.

Key Responsibilities

• Develop, implement and manage the company’s QEHS strategy, policies, management systems, objectives, and annual improvement plans.
• Promote a strong culture in which employees take personal ownership of safety, quality, environmental responsibility, and customer outcomes.
• Proactively identify and manage operational risks such as work at height, electrical works and lifting activities among others.
• Ensure risk assessments, safe work procedures, permit-to-work requirements, method statements, and emergency-response arrangements are established and consistently applied.
• Lead the investigation of incidents, injuries, near misses, dangerous occurrences, and occupational health concerns. Ensuring root causes are identified and corrective and preventive actions are implemented and verified.
• Monitor quality performance, including defects, rework, repeat service calls, commissioning failures, customer complaints, warranty claims, and cost of poor quality. Develop and undertake initiatives to improve quality performance.
• Lead root-cause analysis and corrective-action programs for major quality issues and recurring operational failures.
• Support supplier and subcontractor qualification, audits, performance reviews, and quality improvement initiatives across all QEHS topics.
• Identify and manage environmental aspects associated with company facilities, vehicles, field operations, installation activities, materials, packaging, waste, batteries, electronic components, and hazardous substances.
• Maintain certifications and QEHS management systems aligned with applicable legislation, recognized industry practices, customer requirements, and relevant standards, such as ISO 9001, ISO 14001, and ISO 45001.
• Maintain required licenses, certifications, registers, procedures, and statutory records within the scope of the role.
• Drive effective usage of the company's Quality & EHS digital platform.
• Act as the regional coordinator for business continuity planning & testing.
• Report on all Quality & EHS performance indicators to local and global leadership teams.
• Ensure continued compliance to legal & regulatory safety standards.

Qualifications and Experience

• Bachelor’s degree in occupational safety and health, Engineering, Environmental Management, Quality Management, or related discipline.
• Valid certification as a WSH Officer with Ministry of Manpower.
• Six sigma or other quality management system qualifications will be an advantage.
• Minimum 15 years of QEHS experience, including at least five years in a leadership or management role.
• Demonstrated experience supporting a workforce of comparable size across multiple sites, customer locations, or field operations
• Strong working knowledge of QEHS management systems and relevant standards, including ISO 9001, ISO 14001, and ISO 45001.
• Experience managing regulatory inspections, certification audits, customer audits, incident investigations, and corrective-action programs.
• Experience with data analysis, performance reporting, digital QEHS systems, and management dashboards is preferred.

Additional Information

About Us, Our Culture & What We Can Offer You

Established over 200 years ago, Chubb Fire & Security are a global business driven by keeping people and the world safe.  We provide essential systems, equipment and services, from digital CCTV surveillance and intruder alarms, to fire detection and suppression systems. Offering a full range of innovative products and services to a broad range of customers, from local independent business, to many of the FTSE 100 companies

We believe we offer a unique working culture, where you are as important to us as our customers, and we want you to feel that everyday. We are proud to offer extensive training to all of our new Advisors, fully supporting, and enabling you to thrive in your new role and beyond, with ongoing career development opportunities throughout your career journey with us.

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