Senior Vice President, Head of Non-Financial Risk Management (NFRM), Markets & Corporate Functions

Role Summary

The Senior Vice President, Head of Non-Financial Risk Management (NFRM), Markets & Corporate Functions is a senior executive responsible for leading Second Line Oversight for Compliance and Operational Risk across State Street’s Markets business and designated Corporate Functions. Reporting directly to the Chief Compliance and Operational Risk Officer (CCORO), this role provides strategic leadership, independent challenge, and risk oversight to ensure that non-financial risks are effectively identified, assessed, monitored, mitigated, and reported in alignment with regulatory requirements, enterprise policies, and business objectives.

The role oversees integrated NFRM activities supporting the Markets business, including trading, foreign exchange, financing, portfolio solutions, research, and technology-enabled market platforms, as well as Corporate Functions including Finance, Legal, Marketing & Communications, Corporate Audit, and Corporate Governance functions. Global Human Resources and Global Security are excluded from the scope of this role.

As a member of the NFRM leadership team, this executive serves as a trusted advisor and strategic partner to senior business leaders, provides independent challenge to the First Line of Defense, and acts as a key stakeholder in governance forums and regulatory engagement.

Key Responsibilities

Strategic Leadership

• Lead and continuously enhance the NFRM program across Markets and Corporate Functions (excl. GHR and Global Security), ensuring alignment with enterprise risk frameworks, regulatory expectations, and industry best practices.
• Serve as the senior Non-Financial Risk executive for Markets and Corporate Functions, providing strategic guidance, independent oversight, and credible challenge to business and functional leadership.
• Advise senior executives on emerging risk, regulatory developments, control effectiveness, and risk-informed decision making.
• Promote a strong culture of accountability, transparency, and proactive risk management across areas of oversight.

Compliance Risk Oversight

• Oversee a comprehensive Compliance program supporting the Markets business and Corporate Functions, including risk assessment, monitoring, testing, issue management, and regulatory change management activities.
• Provide advice and challenge regarding applicable laws, regulations, regulatory guidance, and internal policies impacting business activities.
• Ensure effective identification, assessment, escalation, and remediation of compliance risk and regulatory matters.
• Lead engagement and coordination with regulators on compliance-related examinations, inquiries, reviews, and remediation efforts.
• Provide periodic reporting and assessments to senior management, governance committees, and other oversight bodies.

Operational Risk Oversight

• Provide Second Line Oversight for Operational Risk across Markets and Corporate Functions, including risk identification, assessment, escalation, reporting, and remediation.
• Oversee independent review and challenge of First Line risk management practices, risk and control assessments, issue management, incident management, loss events, scenario analysis, and lessons learned activities.
• Monitor existing and emerging operational risks, identify material trends, and ensure appropriate management action plans are developed and executed.
• Promote operational resiliency and sustainable control environments across areas of responsibility.

Governance & Stakeholder Engagement

• Represent NFRM in key business, functional, and enterprise governance forums.
• Provide effective challenge and escalation of material risk matters while supporting informed business decision-making.
• Deliver integrated reporting on regulatory, compliance, and operational risk themes, trends, and emerging risks.
• Maintain strong partnerships with Enterprise Risk, Legal, Corporate Audit, Technology Risk, Financial Crimes Risk, and other control functions to promote consistent and effective risk outcomes.
• Support strategic business initiatives, transformation efforts, and organizational change through a risk-informed lens.

People Leadership

• Lead, develop, and retain a global team of Compliance and Operational Risk professionals.
• Foster an inclusive culture focused on integrity, accountability, collaboration, and risk excellence.
• Establish clear objectives, performance expectations, and development priorities while building organizational capability and succession depth.
• Drive consistency, connectivity, and operational excellence across the Markets and Corporate Functions Non-Financial Risk teams.

What We Value

• Deep expertise in Compliance, Operational Risk, and broader Non-Financial Risk Management within global financial services organizations.
• Strong executive presence with the ability to influence, challenge, and partner effectively with senior executives and governance bodies.
• Proven ability to lead through complexity in highly regulated, multi-jurisdictional environments.
• Demonstrated success building trusted partnerships while maintaining appropriate independence and effective challenge.
• Strategic thinker with strong judgment, commercial acumen, and an ability to anticipate and manage emerging risks.
• Exceptional communication, influencing, and stakeholder management skills.

Qualification and Skills

• Bachelor’s degree required; advanced degree (MBA, JD, Master’s, or equivalent) preferred.
• Minimum 15 years of progressive leadership experience in Compliance, Operational Risk, Non-Financial Risk Management, or related control functions within financial services.
• Significant experience supporting complex markets, capital markets, trading, investment servicing, banking, or corporate function environments.
• Demonstrated experience engaging directly with regulators and leading responses to regulatory examinations and remediation programs.
• Strong understanding of global regulatory expectations, risk governance frameworks, and operational risk management practices.
• Proven ability to lead high-performing teams and influence outcomes across diverse stakeholder groups.
• Exceptional analytical, problem solving, communication and leadership capabilities.

Are you the right candidate? Yes!

We truly believe in the power that comes from the diverse backgrounds and experiences our employees bring with them. Although each vacancy details what we are looking for, we don’t necessarily need you to fulfil all of them when applying. If you like change and innovation, seek to see the bigger picture, make data driven decisions and are a good team player, you could be a great fit.

Salary Range:

The range quoted above applies to the role in the primary location specified. If the candidate would ultimately work outside of the primary location above, the applicable range could differ.

Employees are eligible to participate in State Street’s comprehensive benefits program, which includes: our retirement savings plan (401K) with company match; insurance coverage including basic life, medical, dental, vision, long-term disability, and other optional additional coverages; paid-time off including vacation, sick leave, short term disability, and family care responsibilities; access to our Employee Assistance Program; incentive compensation including eligibility for annual performance-based awards (excluding certain sales roles subject to sales incentive plans); and, eligibility for certain tax advantaged savings plans.

For a full overview, visit https://hrportal.ehr.com/statestreet/Home.

About State Street

Across the globe, institutional investors rely on us to help them manage risk, respond to challenges, and drive performance and profitability. We keep our clients at the heart of everything we do, and smart, engaged employees are essential to our continued success.

We are committed to fostering an environment where every employee feels valued and empowered to reach their full potential. As an essential partner in our shared success, you’ll benefit from inclusive development opportunities, flexible work-life support, paid volunteer days, and vibrant employee networks that keep you connected to what matters most. Join us in shaping the future.

As an Equal Opportunity Employer, we consider all qualified applicants for all positions without regard to race, creed, color, religion, national origin, ancestry, ethnicity, age, disability, genetic information, sex, sexual orientation, gender identity or expression, citizenship, marital status, domestic partnership or civil union status, familial status, military and veteran status, and other characteristics protected by applicable law.

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It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.