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Job Title

What does a successful Global Strategic Sourcing Manager do at Fiserv?

As Global Strategic Sourcing Manager, you will develop and execute sourcing strategies for enterprise software, Software-as-a-Service (SaaS), cloud platforms, data and observability technologies, and artificial intelligence solutions. You will partner with business, legal, finance, technology, information security, privacy, and risk stakeholders to structure supplier relationships that improve value, flexibility, and operational outcomes for Fiserv.

What you will do:

• Lead and support complex strategic sourcing initiatives and contract negotiations for enterprise software, SaaS, cloud, data platforms, developer tools, observability solutions, and artificial intelligence technologies.
• Lead and support teams of key cross-functional stakeholders through structured strategic sourcing processes to develop superior commercial relationships with a wide range of technology suppliers.
• Collaborate with colleagues across the enterprise on business, legal, financial, technical, performance, information security, privacy, responsible AI, and risk requirements.
• Negotiate software licensing, SaaS subscriptions, cloud commitments, consumption- and usage-based pricing, support and maintenance, renewals, and other complex commercial models.
• Leverage the purchasing power of the enterprise to drive measurable savings, cost avoidance, commercial flexibility, innovation, and increased competitive advantage for Fiserv.
• Monitor developments across software, SaaS, cloud, and AI markets and champion continuous improvement, analytics, automation, innovation, and efficiency within the Sourcing function.
• Other responsibilities as required contingent on the needs of the business.

Experience you will need to have:

• 6+ years of experience in strategic sourcing, procurement, vendor management, commercial management, or technology contracting.
• Experience communicating sourcing strategies, negotiation outcomes, commercial impacts, and risk tradeoffs to senior leadership with data-supported recommendations.
• Experience leading supplier evaluation, selection, negotiation, contracting, and implementation for complex technology agreements
• Bachelor’s degree or higher in supply chain management, business, finance, technology, or a related field, or equivalent combination of education, related experience and/or military experience.

Experience that will be great to have:

• Experience supporting enterprise software, SaaS, cloud, or artificial intelligence (AI) sourcing categories, including supplier relationship management and category strategy execution
• Experience evaluating pricing proposals, rate cards, consumption forecasts, license metrics, total cost of ownership, and supplier commercial models.
• Experience sourcing cloud services using FinOps, cloud cost optimization, or consumption forecasting practices.
• Experience evaluating responsible artificial intelligence requirements, data privacy terms, or information security controls in supplier agreements.
• Experience building category plans for technology suppliers across global business units.

How you’ll work:

• This role is on-site Monday through Friday. Fiserv considers in-person collaboration to be an essential part of this role as in-person office experiences help you with your overall onboarding experience and leads to stronger productivity.

• This role requires use of a computer and audio equipment.

Sponsorship:

You must currently possess valid and unrestricted U.S. work authorization to be considered for this role. Individuals with temporary visas including, but not limited to, F-1 (OPT, CPT, STEM), H-1B, H-2, or TN, or any candidate requiring sponsorship, now or in the future, will not be considered for this role.

Benefits at Fiserv:

• Fuel Your Life program to support your physical, financial, social, and emotional well-being.
• Paid holidays and generous time away policies.
• No-cost mental health support through Employee Assistance Programs.
• Living Proof program to recognize your peers’ extra effort with points redeemable for rewards.
• Eight Employee Resource Groups to foster a collaborative culture and expand your network.
• Unparalleled professional growth with training, development, and internal mobility opportunities.
• Medical, dental, vision, life, and disability insurance options available from day one.
• Retirement planning and discounted shares with the Employee Stock Purchase Plan.
• Tuition assistance and reimbursement program.
• Paid parental, caregiver, and military leave.

#LI-VA1

This role is not eligible to be performed in Colorado, California, District of Columbia, Hawaii, Illinois, Massachusetts, Maryland, Minnesota, New Jersey, New York, Nevada, Rhode Island, Vermont, Virginia, Maine or Washington.

It is unlawful to discriminate against a prospective employee due to the individual's status as a veteran.

Please note that salary ranges provided for this role on external job boards are salary estimates made by outside parties and may not be accurate.

Thank you for considering employment with Fiserv.  Please:

• Apply using your legal name
• Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable).

Our commitment to Equal Opportunity:

Fiserv is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity, sexual orientation, age, disability, protected veteran status, or any other category protected by law. 

If you have a disability and require a reasonable accommodation in completing a job application or otherwise participating in the overall hiring process, please contact AskHR.US@fiserv.com. Please note our AskHR representatives do not have visibility to your application status. Current associates who require a workplace accommodation should refer to Fiserv’s Disability Accommodation Policy for additional information.

Note to agencies:

Fiserv does not accept resume submissions from agencies outside of existing agreements. Please do not send resumes to Fiserv associates. Fiserv is not responsible for any fees associated with unsolicited resume submissions.

Warning about fake job posts:

Please be aware of fraudulent job postings that are not affiliated with Fiserv. Fraudulent job postings may be used by cyber criminals to target your personally identifiable information and/or to steal money or financial information. Any communications from a Fiserv representative will come from a legitimate Fiserv email address.