Responsibilities:

• Becomes an expert on Power Systems rental product line
• Understands construction phases, job situations, and project conditions for timing of approaching customer and rental products application suggestions
• Knowledgeable of entire rental fleet and be able to demonstrate equipment whenever appropriate to increase customer awareness of product offerings and product applications
• Calls on customers and jobsites in the greater Sioux City area
• Must be perceived by the customer as a problem solver, handling follow-up calls and customer problems effectively, involving the Territory Manager and Regional Manager when necessary
• Divides territory into workable sub-territories
• Develops a database of customers, companies, competitive, and project information
• Uses various reporting services, association contacts, and other database means to prepare for upcoming projects in the area
• Keeps a supply of sales tools including company brochures and promotional items on hand and utilizes them creatively to meet customer demands
• Gets involved in local trade associations to network and further develop solid customer relationships
• Works in a cooperative manner with customers, team and superiors
• Responds to customer inquiries in a timely basis with a sense of urgency
• Must be easily accessible by customers and staff by cell phone, e-mail, etc
• Maintains records of customer contact in Saleslink
• Completes 100% of required reports and special requests by management within the specified timeframe
• Reviews the latest trends in the rental industry
• Responds to team member calls/e-mails in a timely basis with a sense of urgency
• Works closely with Rental Coordinator to make sure all rental contracts have customer signatures, and PO numbers

Qualifications:

• 4-year degree required
• 5+ years customer service experience
• Thrives in a fast-paced environment
• Knowledge of Microsoft Office Suite
• Preferred  - generator knowledge, including switchgear, transfer switch, air compressors, or temperature control or experience in the rental business
• Personal Attributes: Commitment / Dependability, Conflict Management, Customer Focus, Integrity, Self-Confidence, Sociability, Teamwork

Travel:

• 50% travel primarily within territory by personal vehicle (mileage reimbursement is provided). Some overnights can be expected

Minimum Physical Requirements:

• Standing, sitting, walking, talking, hearing
• Working conditions may be indoor and/or outdoor
• Noise level may be moderate at times

This job description is intended to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties and skills required for the position.  Ziegler Inc. will reasonably accommodate the known disabilities of qualified disabled individuals.

SEE YOURSELF AT ZIEGLER

Founded in 1914, Ziegler is a third-generation, family-owned CAT dealer with over 2400 employees across 30+ locations in Minnesota, Iowa and northern Missouri. Since day one Ziegler has had the same philosophy- if the customer is successful- then Ziegler will be successful. That is why Ziegler is committed to providing employees with the best possible work environment and the right tools for career development. This means great benefits, work/life balance, and ongoing professional development and training. Fulfill your calling by starting a career with Ziegler today!

The total compensation (base plus incentive) for this position is

Starting wage is dependent on skills, experience, and education. Along with competitive pay, full time positions are benefits eligible which includes:

• Health, Dental, Vision and Life Insurance

• 15 days of PTO your first year, accrual starts day 1

• 9 paid holidays

• 401(k) plan with company contribution and match

• HSA (Health Savings Account), Ziegler contributes up to $1000 tax-free each year

• Short-Term and Long-Term Disability Insurance, FSA & EAP

• Paid Parental Leave & Funeral Leave

• Fitness membership discount

• Education Assistance

At Ziegler Inc. we’re committed to equal opportunity. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.