Operator Qualification (OQ) Specialist

Job Summary

The Operator Qualification (OQ) Specialist ensures compliance with U.S. Department of Transportation (DOT) 49 CFR Part 192 Subpart N (Operator Qualification Rule) by evaluating and verifying the knowledge, skills, and abilities of personnel performing covered tasks. This role is responsible for administering written, computer-based, and performance-based assessments to promote technical competency, operational excellence, and the highest standards of public and employee safety.

The OQ Specialist conducts qualification evaluations across multiple technical disciplines including, but not limited to, gas operations and maintenance, construction, locating, customer service, and plastic pipe joining. This position partners closely with cross-functional stakeholders—including Field Operations, System Operations, Construction Services, Technical Training, Operational Excellence, Compliance, and Gas Standards—to ensure alignment with regulatory requirements and company procedures.

This role directly supports Safety Management System (SMS) objectives by strengthening workforce capability, improving compliance, and enhancing system reliability. The OQ Specialist also conducts audit assessments of third-party evaluators and administers qualification exams for company employees and contractors.

Essential Functions

• Administer and perform initial, requalification, and supplemental operator qualification evaluations, including written/computer-based evaluations and skill/performance evaluations.
• Conduct field-based evaluations of both routine and complex covered tasks, applying sound judgment and technical expertise.
• Prepare employees for the qualification process through structured communication, pre-job briefings, and clear expectations regarding testing and evaluation criteria.
• Evaluate and determine pass/fail outcomes based on established OQ requirements and performance standards.
• Document results and communicate outcomes to front-line leadership using standardized reporting tools and systems of record.
• Provide coaching, constructive feedback, and development recommendations to participants following evaluations.
• Recommend suspension or restriction of operator qualifications for employees or contractors who do not meet required competency standards.
• Support continuous improvement efforts by providing input on qualification programs, testing methods, evaluation tools, and processes.
• Conduct audits of third-party evaluators to ensure adherence to OQ program requirements and regulatory compliance.
• Maintain, inspect, and calibrate testing equipment, tools, and evaluation props.
• Perform hands-on technical activities including destructive testing of plastic fusion joints using cutting, grinding, and hydraulic press equipment as required.
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Required Qualifications for Position

• Experience:
  • Minimum of 1–3 years (or equivalent experience) in natural gas field operations, construction, customer service, system operations, or related technical discipline
• Technical & Regulatory Knowledge:
  • Strong understanding of DOT 49 CFR Part 192 Subpart N (Operator Qualification Rule)
  • Knowledge of applicable state gas standards and regulatory compliance requirements
  • Familiarity with industry standards such as ASME B31Q and applicable state codes
  • Working knowledge of Operator Qualification task lists and testing/security protocols
• Systems & Tools:
  • Experience with OQ tracking systems (e.g., EWN, OQMS or similar system of record)
  • Proficiency in Microsoft Office applications
• Core Competencies:
  • Strong technical knowledge in at least one covered task discipline
  • Effective written and verbal communication skills
  • Ability to coach, mentor, and provide constructive feedback
  • Strong organizational, planning, and documentation skills
  • Understanding of testing methodologies, evaluation techniques, and certification practices
  • Working knowledge of safe work practices, procedures, and manufacturer instructions
  • Basic leadership and collaboration skills
  • Demonstrated commitment to safety and regulatory compliance

Preferred Qualifications

• Bachelor’s Degree in Engineering, Technical Discipline, or related field
• Prior experience in training, instruction, or workforce development
• Experience evaluating or auditing OQ programs
• Industry certifications related to gas operations, welding, or plastic fusion

Physical Demands

• Ability to perform field-based evaluations in various environmental conditions
• Ability to stand, walk, kneel, and lift equipment as required
• Ability to safely operate tools and testing equipment, including cutting and hydraulic machinery
• Ability to travel to field locations, training facilities, and other NiSource locations as needed

Additional Information

The preceding description is not intended to be a complete list of all duties, responsibilities, or qualifications associated with this position. Responsibilities may evolve based on business needs, regulatory changes, and operational priorities.

As a public utility, NiSource provides essential services to customers 24/7. Emergency needs can arise at various times throughout the year, including during storm season. Employees may be required to support emergency response efforts, which could include working outside normal hours or assisting with tasks outside of typical responsibilities.

Work Authorization

Candidates must be legally authorized to work in the United States and must not require employer sponsorship now or in the future.

Workplace Connection
We value a workplace where everyone feels respected, included, and able to do their best work. We encourage open dialogue, value different perspectives, and work collaboratively with employees, customers, and partners.

We recognize and respect the unique experiences people bring, including different backgrounds, cultures, and viewpoints. We treat others with professionalism and care, and we each play a part in creating a positive work environment.

Veteran Hiring & Inclusion

NiSource is proud to support veterans, transitioning service members, and military spouses. We value the leadership, teamwork, and mission-focused experience the military community brings, and we are committed to providing an inclusive workplace with opportunities for professional growth and development.

Equal Employment Opportunity 
NiSource is committed to providing equal employment opportunities in each of its companies to all employees and applicants for employment without regard to race, color, religion, national origin or ancestry, veteran status, disability, gender, age, marital status, sexual orientation, gender identity, sex (including pregnancy, lactation, childbirth or related medical conditions), genetic information, citizenship status, or any protected group status as defined by law. Each employee is expected to abide by this principle.

By applying, you may also be considered for other roles that match your skills and experience.

ADA Accommodations

If you need a reasonable accommodation to participate in any stage of the hiring process or to perform the essential functions of the position, please contact OneHR at [email protected] or 1-888-640-3320

Safety Statement
Safety is a core value at NiSource. Employees are expected to follow safety requirements, report hazards, and help maintain a safe environment for themselves and their coworkers.

E-Verify

NiSource participates in the U.S. Department of Homeland Security's E-Verify program. Please review the following notices regarding your rights and responsibilities under U.S. law.

• E-Verify Poster (English and Spanish)
• Right to Work Poster (English and Spanish)

Salary Range*:

*The salary offered to a candidate is based on several factors including but not limited to the candidate’s skills, job-related knowledge, and relevant experience, as well as internal pay equity.

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Please note that the job posting will close on the day before the posting end date.