Job Description:

Account for the day-to-day management of a functional/oversight team(s) and manage daily service delivery and production activities performed by staff. Work in conjunction with individuals on the team as well as other Shared Service teams/COE’s, outsource locations, Client Operations and other business units to ensure seamless processing according to the fund’s policies, to ensure NAV/yield accuracy and that all SLAs are met. As well as Work collaboratively with teams and management across the organization on various projects, oversight, committees, KPIs, etc. 

Role Specifics

• Lead accounting function, manage client experience and operational delivery. The role is based in India and responsible for implementing strategy and managing delivery. 
• Ensure timeliness and accuracy across business. 
• Act as command and control across Team to drive operational effectiveness, establishing a core competency for conversions across sectors and regions. 
• Working with the COO and Executive team to explore, create, direct, manage and achieve agreed business objectives, including driving revenue and profit growth. 
• Actively manage executive global stakeholders across Global HUBS, Global Delivery and Global Services 
• Drive innovation, transformation and productivity, not only in India but globally across the delivery organization. 
• Develop and lead a large team, fostering high performance and creating a destination for top talent. 
• During the course of normal day to day operations, responsible for identifying any unusual or potentially suspicious transaction activity and must report and/or escalate in accordance with corporate policy and guidelines detailed in relevant operating procedures. 
• Assess impacts of regulatory changes. 
• Identify and implement consistent operational best practices. 
• Coordinate the implementation of new funds, systems and processes as well as assists with client conversions and other client projects. 
• Serve on committees and help define and implement new company initiatives. 

Skills/Competency parameter differentiators:

• Result-oriented with an ownership and accountability mindset
• Commercial acumen - Understanding of cost/budgets Lead/drive the same.
• Drive pays for performance and culture of performance differentiation.
• Taking accountability of end-to-end outcomes as an enterprise, collaborating across functions/business and locations
• Executive presence, managing with influence and effective communication across stakeholder groups both regionally and globally.
• Embed risk excellence culture across the teams.
• Encourage and drive a culture of change and ideation.

Individual Contributor :

• Display a culture of individual ownership of tasks to embed a clear individual sense of accountability in performing the role. 
• Ensure that the highest level of the Code of Conduct is displayed in your behavior. 
• Provide appropriate management information as required to support business unit decision making. 
• Support the ‘Risk Excellence’ culture within the business. 
• Adhere to limits of delegation and escalation procedures required by your manager so that you comply with internal policies and external regulation. 

Mandatory Skill Sets:

• Candidates must have a college degree (accounting degree strongly preferred; business, finance or economics degree required) and 15 or more years of previous accounting and/or financial service operations experience.
• Candidates must possess solid business unit management experience on complex clients requiring a high level of client interaction.
• MBA and/or CP/ACCA are a plus.
• Knowledge of Fund structures, designs & hierarchies, standalone funds, master-feeder funds, and the role of each entity in the fund structure
• Knowledge of / experience with fund accounting technology, such as Invest One, Geneva, etc.
• Knowledge of upstream and downstream technology solutions to drive more automation levels in servicing complex fund structures is a plus.

Additional Skill Sets:

• Ability to lead large teams across multiple locations/+managing teams virtually.
• Strong problem solving and analytical skills.
• An ability to be a leader within their team, as well as be a leader amongst your peers.
• Strong communication, interpersonal, and organizational skills, which includes excellent time management and prioritization skills.
• Ability to communicate with various internal teams to resolve inquiries and understanding when to escalate.
• Lead by example and hold team accountable to culture traits.
• Candidates must demonstrate initiative, be able to perform well under pressure, and simultaneously handle multiple assignments and to work efficiently to meet client deliverables.
• Ability to identify and present cross-sell opportunities, excellent influencing skills.
• Strong Executive presence
• Ability to lead, influence & drive solutions & outcomes on Client calls.
• Ability to work with cross functional teams and Technology to influence & drive business outcomes.
• Ability to understand costs/budgets and manage too.

Level of Education/ Specific Qualifications 

• Bachelor’s degree in commerce / economics with a specialization in Business, Accounting, Finance or equivalent experience preferred. 
• Overall, 15 years or relevant experience, part of which must have been in a management or supervisory capacity. 
• Proficient in the working knowledge of Equity and Fixed Income Securities and derivative products 
• Understanding of operational functions within custody and / or Fund Accounting. Ability to provide technical expertise to resolve daily problems. 
• Should have worked directly with clients and counterparties in a global context. 
• Should have led operations at a global level, across countries & regions. 
• Should have experience of end-to-end ownership of operations, with direct accountability on business, client and risk metrics (including losses) 
• Demonstrated leadership beyond operations, working with Risk, Technology, Automation and Change groups to drive BAU and transformation. 
• Experience in global locations is desired. 
• Proven leadership skills as well as managing and developing a high performing operation team. 
• Proven track record of achieving/exceeding financial goals through expense discipline and headcount management, experience on investment decisions is desired. 
• Proven ability to generate innovation ideas, manage project pipeline and transform businesses. 
• Demonstrated ability to manage, coach and influence colleagues and virtual team members.  
• Ability to work within a collaborative environment to achieve results. 
• Should be open to work in North American shift hours as needed by the business. 
• Location: Hyderabad/Bangalore/Pune/Coimbatore/Chennai. Shift - North America Shifts/ EMEA Shifts/MENA Shifts

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