Agency

Office of State Human Resources

Division

Temporary Solutions

Job Classification Title

IT Business Systems Analyst III (S)

Position Number

Grade

DT10

About Us

To provide a solid Human Resource management foundation, responsible oversight, and creative solutions through a collaborative approach with all stakeholders to maximize the potential of our greatest asset – OUR EMPLOYEES.

Description of Work

This is a temporary position and there are no leave or retirement benefits offered with this position. Temporary employees who work an annual average of 30 or more hours per week may be eligible for health insurance coverage under the High Deductible Health Plan (HDHP). For more information on Health Benefits offered visit www.shpnc.org.

Visit www.nctemporarysolutions.com for employment information.

Note: Permanent and time-limited NC State Government employees must separate from their permanent or time-limited position in order to work in a temporary position. All temporary employees are limited to one NC State Government temporary assignment at a time. 

Individuals hired into a temporary State job must be fully qualified for the job.  OSHR supports the Governor's Job Ready initiative and seeks to expand a temporary skill set to enhance their qualifications for State government and private sector jobs.  Exposure to an agency's culture, process, procedures, and potential learning opportunities can provide valuable experience to those who may seek permanent employment with the state.

This temporary position is with NC Dept of Public Safety - ABC Commission, located at 400 East Tryon Road, Raleigh NC, Wake County 27610. 

Job Order Hourly Rate of Pay: $63.00 (Based on education and/or years of relevant work experience reflected on the application). 

Details of the Position:

The Dept of Public Safety, ABC Commission is seeking a temporary, Functional Business Systems Analyst. The selected candidate for this role will lead continuous improvement of the agency's document repository function by identifying risks, strengthening internal controls, analyzing purchasing operations, standardizing processes, and implementing efficiencies that improve service delivery and accountability. Work is scheduled to be completed by 2028. Other duties include but are not limited to:

• Gathering and refining business and technical requirements; designing new features and enhancements for existing applications
• Conducting impact analyses for new requirements and supporting technical effort estimation and project planning, including RFP process
• Leading and supporting functional testing, integration testing, and data conversion activities
• Producing and maintaining technical documentation, user guides, and training materials
• Collaborating with cross-functional teams to troubleshoot and resolve system issues to ensure smooth system operations/implementation
• Modernizing legacy systems and replacing unsupported technologies with modern solutions
• Assisting with business process documentation, project implementation and user support related to the database rollout

Knowledge Skills and Abilities/Management Preferences

Effective July 1, 2025, candidates now meet the minimum qualifications of a position if they have the minimum education and experience listed from the class specification.  The Knowledge, Skills, and Abilities listed within this vacancy announcement will be used only as management preferences and will be used to screen for the most qualified pool of applicants. 

• Clear communicator with an ability to translate between technical and non-technical audiences
• Experience as a Business Analyst, IT Analyst or similar role supporting enterprise systems or financial tools
• Detail oriented, adaptable, and capable of supporting multiple stakeholders
• Comfortable working both independently and collaboratively
• Strong analytical and organizational skills

Minimum Education and Experience

Some state job postings say you can qualify by an “equivalent combination of education and experience.” If that language appears below, then you may qualify through EITHER years of education OR years of directly related experience, OR a combination of both. See the Education and Experience Equivalency Guide for details.

Bachelor’s degree in business administration, computer science, or a related field and five (5) years of progressively responsible IT business analysis, process improvement, or strategic systems work; or

Associate degree in business administration, computer science, or a related field and six (6) years of progressively responsible IT business analysis, process improvement, or strategic systems work, or

High school diploma or GED and eight (8) years of directly relevant experience, including significant enterprise-level or cross-functional leadership responsibilities; or equivalent combination of education and experience leading to equivalent qualifications.

EEO Statement

The State of North Carolina is an Equal Employment Opportunity Employer and dedicated to providing employees with a work environment free from all forms of unlawful employment discrimination, harassment, or retaliation. The state provides reasonable accommodation to employees and applicants with disabilities; known limitations related to pregnancy, childbirth, or related medical conditions; and for religious beliefs, observances, and practices.

Recruiter:

Janice Scott Kearney

Recruiter Email:

[email protected]