Purpose of the Role

The Freelance Compliance Consultant provides independent, specialist support to health and social care providers to strengthen regulatory compliance and improve service quality. Working on a self‑employed basis, the consultant is sub‑contracted by Delphi Care Solutions to deliver mock CQC inspections, quality audits, and improvement-focused consultancy across a range of care settings.

This role is suited to experienced care professionals who want the flexibility of self-employment while contributing to meaningful improvements in care delivery.

Key Responsibilities

• Carry out mock CQC inspections across all regulatory domains.
• Review policies, procedures, care plans, and compliance documentation.
• Observe care practice and interview staff, managers, and service users.
• Produce clear, structured, evidence-based reports outlining findings and recommendations.
• Support services to develop and implement action plans.
• Provide expert guidance on regulatory expectations and best practice.
• Maintain up-to-date knowledge of CQC frameworks and sector developments.
• Manage your own workload, schedule, and administrative responsibilities as an independent consultant.
• Represent Delphi Care Solutions professionally when working with clients.

Requirements

Person Specification

Essential Criteria

Qualifications & Experience

• Significant experience in health or social care leadership, quality assurance, or regulatory compliance.
• Proven experience conducting mock inspections or regulatory audits, aligned to CQC frameworks.
• Demonstrable ability to evaluate evidence, identify risks, and provide practical, improvement‑focused recommendations.
• Strong capability in producing comprehensive, evidence‑based reports, using structured formats such as Delphi’s reporting template to present findings clearly and professionally.

Skills & Competencies

• Excellent verbal communication and interpersonal skills, with the ability to engage confidently with staff at all levels.
• High standard of written communication, with the ability to produce clear, accurate, and well‑structured reports.
• Strong analytical and critical thinking skills, with the ability to interpret complex information and draw balanced conclusions.
• Ability to work independently, manage time effectively, and prioritise workload across multiple assignments.
• Professional judgement, objectivity, and the ability to deliver constructive feedback sensitively and effectively.

Professional Requirements

• Self‑employed status with the ability to work on a sub‑contracted basis.
• Enhanced DBS (or willingness to obtain one).
• Professional indemnity and public liability insurance.
• Access to transport for on‑site visits.
• Commitment to maintaining confidentiality and adhering to professional and ethical standards.

Desirable Criteria

• Experience delivering consultancy, coaching, or service improvement support.
• Knowledge of quality improvement methodologies or change management approaches.
• Experience working across multiple care settings (e.g., residential, nursing, supported living, domiciliary care).
• Accreditation or training in compliance, auditing, or quality assurance frameworks.

Benefits

Working Arrangement

This is a self‑employed, contracted role. Consultants:

• Operate independently and are responsible for their own tax, insurance, and business obligations.
• Choose which assignments to accept based on availability and interest.
• Are engaged on a project-by-project basis with no guaranteed minimum hours.
• Submit monthly invoices for completed work and approved expenses.
• Deliver work autonomously while meeting Delphi’s quality and reporting standards.