Job Purpose  (State in one sentence the overall objective of the job) 

  
The R2P Trainee Specialist supports the Accounts Payable process of assigned businesses ensuring quality, timeliness and effectiveness. This role will be required to work in multiple shift timings (including night shift) 
Major Accountabilities  (Describe the main results of the job to be achieved )   

  
Service Delivery: 
·       Supports transitions and knowledge transfer 
·       Provides services at expected levels with a clear customer service and escalates exceptions 
·       Corresponds to internal and external inquiries 
  
·       Manage day-to-day activities (modules to be assigned): 
  
  
Accounts Payable 
·       Processing of PO and non-PO invoices, Credit Notes and Down Payments processing 
·       Timely resolution of Invoices which have a price and quantity deviations and follow-ups including debit balances 
·       Ensuring controls are in place and supports Payment Proposal reviews 
·       Oversight of Goods Receipt / Invoice Receipt and timely clearing 
·       Attend and resolve supplier inquiries via emails and calls 
  
  
Compliance 
·       Ensure all processes, policies and procedures are clearly defined, fully documented 
  
  
Role Dimensions: 
  
Number of associates: 
None 
Financial responsibility: 
Indirect 
Impact on the organization: 
Low 

  
Key Performance Indicators (Indicate how performance will be measured: indicators, activities…) 
KPIs will be outlined in detail in the goal sheet 

  
  
Ideal Background (State the minimum and desirable education and experience level) 

  
Education 
Minimum:University degree, preferably Bachelor of Accounting /Commerce 
  
Experience requirement:                                     
Preferable - 0-1 years of relevant experience with an outsourcing or financial service organization. Experience supporting shared service functions desirable. 
  
Languages: 
Minimum: English (written and spoken) 

  
  
  
  
Specific Professional Competencies: Indicate any other soft/technical/professional knowledge and skills requirements 
Ability to work in strict deadlines 
Positive attitude with a focus on continuous process improvement 
SOX knowledge and clarity about accounting internal controls/audit 
Excellent MS Office skills and SAP knowledge is an added advantage 

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