Summary

Under the direction of the Administrative Director of Nursing for Laconia/ Franklin, the Nursing Supervisor (Registered Nurse) is responsible for daily supervision and coordination of operations for the hospital and patient care areas. He/she is responsible for responding to clinical and organizational emergency situations. The Supervisor is responsible for supporting and assisting in the delivery of quality patient care and professional nursing practice.

Education

Bachelors of Science in Nursing from an accredited college/university preferred or commensurate education and experience.

Certification, Registration & Licensure

Licensure required: Current license to practice in the state of New Hampshire.

Certification required: Current American Heart Association Basic Life Support for Healthcare Providers certification, ACLS, and PALS or equivalent course credentialed by American Heart Association.  MOAB is required is required within 1 year.

Experience

Minimum of 3 years of acute care clinical experience. Previous supervisory/ leadership experience preferred. Demonstrated ability to effectively and positively interact with a multidisciplinary staff, patients and others, as well as ability to perform as a member of a team

Responsibilities

Leadership & Resource Management

• Serves as a leader and resource for staff, patients, and families.

• Provides support, guidance, and feedback to staff.

• Coaches and directs staff in clinical decision-making.

• Demonstrates cost-effective staffing and resource allocation.

• Serves as on-site leadership during evenings, nights, and weekends, with access to an Administrator On-Call

• Works in a manner that role models the organization’s values and service behaviors

Operational & Staffing Coordination

• Develops and implements staffing plans based on patient needs.

• Coordinates bed management and patient flow to optimize hospital capacity.

• Works collaboratively to solve operational and administrative issues.

• Ensures adherence to policies, procedures, and nursing philosophy.

Clinical Support & Emergency Response

• Responds to emergency situations (e.g., Rapid Response, Stroke Alerts, Trauma).

• Serves as a clinical resource, assisting with patient care as needed.

• Guides nursing care using critical thinking to promote quality outcomes.

• Acts as Incident Command in emergencies until relieved.

Problem-Solving & Decision-Making

• Anticipates and prioritizes potential problems on shift.

• Acts as a resource in solving administrative and clinical challenges.

• Contacts appropriate departments or personnel for assistance when needed.

• Maintains composure while handling patient, family, and staff concerns.

Communication & Service Excellence

• Serves as a conduit for department and organizational communication.

• Documents and communicates incidents to management in a timely fashion.

• Manages service recovery for patient and family concerns.

• Supports and implements organizational change initiatives.

Mission & Policy Adherence

• Promotes the mission, vision, and values of the organization.

• Promotes a healthy work environment

• Facilitates sharing of information, especially on off-shifts, such that staff are informed of organizational communication and initiatives and management is aware of staff feedback

• Ensures compliance with hospital policies and nursing standards.

• Participates in hospital-wide initiatives to improve patient care and operations

Concord Hospital is an Equal Employment Opportunity employer. It is our policy to provide equal opportunity to all employees and applicants and to prohibit any discrimination because of race, color, religion, sex, sexual orientation, gender, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status.

Know Your Rights: Workplace Discrimination is Illegal

Applicants to and employees of this company are protected under federal law from discrimination on several bases. Follow the link above to find out more.

If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process, you may contact Human Resources at 603-230-7269.

Physical and Work Requirements

The physical demands and characteristics of the work environment described here are representative of those that will be encountered by an employee to successfully perform the essential functions of this job.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The Dictionary of Occupational Titles Material Handling Classification is MEDIUM. The employee must regularly lift, carry or push/pull up to 10 pounds, frequently lift, carry or push/pull up to 10 - 25 pounds, and occasionally lift, carry or push/pull up to 20 - 50 pounds. While performing the duties of this Job, the employee is regularly required to hear and speak. The employee is frequently required to bend, do fine motor, do repetitive motion, reach, sit, and walk. The employee is occasionally required to climb, kneel, smell, squat, and stand. Specific vision abilities required by this job include color vision, depth perception, far vision, near vision and peripheral vision.

The employee is frequently exposed to airborne pathogens. The employee is occasionally exposed to airborne contaminants, blood borne pathogens, bodily fluids, chemotherapeutic agents, electrical hazards - shock, moving mechanical parts, radiation, slippery surfaces, toxic or caustic chemicals.

The noise level in the work environment is usually moderate.