Fire Detection Systems Technician 3

Johnson Controls is a global leader in thermal management, mission-critical building systems, energy efficiency, and decarbonization. We help customers use energy more productively, reduce carbon emissions, and operate with the precision and resilience required in rapidly expanding industries such as data centers, healthcare, pharmaceuticals, advanced manufacturing, and higher education.

Backed by advanced technology, lifecycle services, and an industry-leading field organization, Johnson Controls elevates customer performance, turns goals into real-world results, and helps move society forward.

Role Overview

Under general direction, the Controls Service Technician 5 is responsible for the service and repair, design, configuration, and operation of complete HVAC building control systems and other low-voltage control sub-systems. This role is accountable for quality, timeliness, and efficiency while developing complex software programs, commissioning systems, and solving operational issues. You will also prepare detailed information and submittals that support customer, consultant, sales, service, and subcontractor understanding of system design and operation.

Johnson Controls is looking for a hands-on field professional to join a collaborative team focused on delivering purposeful solutions that help protect people and property. In this role, you will work at customer sites to install, program, configure, commission, and service fire alarm and fire suppression systems, including Simplex, Fike, Kidde, Inergen, Sapphire, FM-200, and CO2.

Role Overview

This position is responsible for supporting fire alarm and fire suppression projects from installation through commissioning and service. You will coordinate with project managers, customers, and other trades to keep work moving safely, on schedule, and in line with customer expectations.

Key Responsibilities

• Install, program, configure, commission, and service fire alarm and fire suppression systems at customer sites.
• Execute projects on time and within allocated installation hours.
• Work with the project manager to resolve discrepancies and coordination issues that affect installation activities.
• Read and interpret blueprints, diagrams, submittals, specifications, software and system programs, schematics, and operational product manuals.
• Coordinate installation activities with other trades to optimize installation time and maintain site progress.
• Attend required site meetings and support project execution with clear communication.
• Train customers on system operation, conduct simulations, and respond to functional questions.
• Provide excellent customer service through consistent communication with district staff and customers.
• Complete project documentation accurately and in a timely manner.
• Follow OSHA and SimplexGrinnell safety policies and procedures at all times.
• Participate in an on-call rotation and perform other duties as assigned.

How You Will Do It

• Own the outcome by working safely, accurately, and with accountability from installation through commissioning and service.
• Stay close to the work by identifying issues early, coordinating directly with the project manager, and removing obstacles that slow down site progress.
• Improve every day by using practical problem-solving, documenting clearly, and learning from each project to raise quality and consistency.
• Win as one team by collaborating with customers, district staff, and other trades with trust, respect, and clear communication.
• Balance multiple projects at once while maintaining attention to detail, safety, and customer satisfaction.
• Use your technical knowledge to translate drawings, manuals, and system details into reliable field execution.

Qualifications

• High school diploma or equivalent.
• Three or more years of documented experience in low voltage electrical systems, including Fire/Life Safety systems, Access Control, Nurse Call, and Paging systems.
• Experience reading and interpreting blueprints, submittals, and operational or product manuals.
• Experience using hand tools, test equipment, a multi-meter, a digital analyzer, and commissioning devices.
• Ability to obtain and retain licenses required by national, state, and local codes.
• Ability to perform physical labor, including carrying and moving equipment and tools up to 50-70 lbs.
• Ability to work in unusual and sometimes difficult positions, including ladders, scaffolding, high lift equipment up to 40 feet, ducts, crawl spaces, and above ceilings.
• Ability to work flexible hours, including weekends, to meet customer requirements.
• Strong customer service skills and the ability to lead and work well with team members.
• Ability to follow safety guidelines and procedures at all times.
• Strong organizational skills, a positive attitude, and the ability to learn quickly.
• Valid driver’s license and a driving record that meets company requirements.
• Ability to pass a pre-employment background check and drug test.
• Ability to travel overnight when required.

Nice to Have

• NICET Level II certification.
• Local state licenses.
• Knowledge of local fire codes.

Why Join Us

We offer competitive starting pay, paid training, tuition reimbursement, global advancement opportunities, and a company vehicle where applicable. You will also have access to referral bonuses and a comprehensive benefits package that includes medical, dental, and vision insurance, an HSA, life insurance, a 401(k) savings plan with company match, short-term and long-term disability, an employee assistance program, and a wellness program.

If you are ready to bring your technical skills and customer focus to a team that values safety, collaboration, and growth, we encourage you to apply.

HIRING HOURLY RANGE: $26.54 - $36.49 (Hourly rate to be determined by the education, experience, knowledge, skills, and abilities of the applicant, internal equity, and alignment with market data.) This position includes a competitive benefits package. The posted salary range reflects the target compensation for this role. However, we recognize that exceptional candidates may bring unique skills and experiences that exceed the typical profile. If you believe your background warrants consideration beyond the stated range, we encourage you to apply. To support an efficient and fair hiring process, we may use technology assisted tools, including artificial intelligence (AI), to help identify and evaluate candidates. All hiring decisions are ultimately made by human reviewers. For details, please visit the About Us tab on the Johnson Controls Careers site at https://jobs.johnsoncontrols.com/about-us

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Johnson Controls International plc. is an equal employment opportunity and affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, genetic information, sexual orientation, gender identity, status as a qualified individual with a disability or any other characteristic protected by law. To view more information about your equal opportunity and non-discrimination rights as a candidate, visit EEO is the Law. If you are an individual with a disability and you require an accommodation during the application process, please visit here.