About Northern Trust

As a global leader in innovative wealth management, asset servicing, asset management and banking services, Northern Trust (Nasdaq: NTRS) is proud to guide the world’s most successful individuals, families, corporations and institutions.

Since 1889, we have aligned our efforts with our three guiding Principles That Endure: Service, Expertise, and Integrity. Together, they reflect the three cornerstones of business conduct which we strive to instill in our employees, whom we call partners, and to provide to our clients and the communities we serve worldwide.

With more than 135 years of financial experience and over 24,000 partners, we serve the world’s most sophisticated clients using leading technology and exceptional service.

Working Model: Hybrid

We have a balanced hybrid working model to ensure you get the flexibility you need, and the successful candidate will spend their time between working in the office and working from home.

Fraud Team Lead/Manager, Payments Fraud Investigations

The Fraud Tean Lead in Payments Fraud Investigations is responsible for the day-to-day management of the fraud investigations team including ensuring the fraud alert queue is effectively managed and the assignment of work to the team. You will manage the investigation of transactions related to Northern Trust accounts, clients, operations, or employees, ensuring all activities are supported by detailed analysis and documented findings. Your responsibilities will include collaborating with payment operations, relationship and account managers, and the Global Fraud Investigations team to ensure timely communication of identified fraudulent transactions and time sensitive submission of Unusual Activity Forms or Suspicious Activity Reports and maintaining strict confidentiality due to the sensitive nature of the work.

Key responsibilities:

• Responsible for day-to-day management responsibilities and assignment of work for the fraud investigations team.
• Conducting performance management and career development processes for the team.
• Serving as the escalation point for transactions alerts indicating suspected fraud
• Monitoring and analyzing high-risk payments activity
• Leveraging fraud detection platform to identify patterns, anomalies, and risk signals before to prevent incidence of fraud
• Conducting in-depth investigations resulting from fraud alerts and reports
• Partnering with payment operations, account managers and relationship managers to ensure effective client communication regarding fraudulent incidents
• Providing guidance and mentorship to junior investigators to ensure consistency and accuracy in investigative processes

Knowledge:

• Seasoned expert with strong background in financial crimes analysis and investigations such as those gained through accounting, finance, law enforcement, or related fields
• Strong oral and written communication skills, together with influencing and relationship-building skills and ability to collaborate across lines of businesses
• The ability to maintain confidentiality is essential
• Understanding and analyzing data sets to ensure appropriate conclusions
• Drive trends and provide new conclusions or perspectives on new findings
• Working collaboratively with business partners

Experience:

• 3 years as Section Manager
• 3 years as Senior Consultant (with prior people management experience)
• Solid experience within financial crimes investigations, generally at least 5 years.
• Proficiency in data analysis using fraud detection software is essential.
• Working knowledge of laws and regulations related to financial crimes and fraud prevention strategies is necessary.
• A university/college degree or equivalent and/or relevant proven work experience is required.
• Excellent communication skills including written and oral communication skills.
• Strong attention to detail.
• #LI-GG1
• #LI-Hybrid

Salary Range:

Salary range is a good faith estimate of base pay. Northern Trust provides a comprehensive benefits package including retirement benefits (401k and pension), health and welfare benefits (medical, dental, vision, spending accounts and disability), paid time off, parental and caregiver leave, life & accident insurance, and other voluntary and well-being benefits. Northern Trust also provides a discretionary bonus program that may include an equity component.

Work Authorization

Applicants must be authorized to work in the U.S. without the need for employment-based visa sponsorship now or in the future. Northern Trust will not sponsor applicants for U.S. work visa status for this opportunity (no sponsorship is available for H-1B, L-1, TN, O-1, E-3, H-1B1, F-1, J-1, OPT, CPT or any other employment-based visa).

Working with Us

As a Northern Trust partner, you will be part of a flexible and collaborative work culture, which has a strong history of financial strength and stability. Movement within the organization is encouraged, senior leaders are accessible, and you can take pride in working for a company committed to an inclusive workplace and assisting the communities we serve.

Philanthropy is deeply rooted in Northern Trust’s history and is an essential element of our culture. Employees around the world give their time and talent to work for the greater good of their communities.

Reasonable Accommodation

Northern Trust is committed to working with and providing adjustments to individuals with health conditions and disabilities. If you need a reasonable accommodation for any part of the employment process, please email our HR Service Center at [email protected], or alternatively you can discuss your individual requirements with the recruiter you are working with.