Discover ING Hubs Romania

ING Hubs Romania offers 130 services in software development, data management, non-financial risk & compliance, audit, and retail operations to 24 ING units worldwide, with the help of over 2000 high-performing engineers, risk, and operations professionals. 

We started out in 2015 as ING’s software development hub, then steadily expanded our range to include more services and competencies. Now we provide borderless services with bank-wide capabilities and operate from two locations: Bucharest and Cluj-Napoca. 

Our tech capabilities remain the core of our business, with more than 1800 colleagues active in Data and Analytics Tech, Tech Foundation and Channels, Retail Core Banking and Architecture, and Global Products and Technology Services. 

We enjoy a flexible way of working and a highly collaborative environment, where fair and constructive feedback is encouraged.  

For us, impact isn't a perk. It's the driver of our work. We are guided and rewarded by a shared desire to make the world a better place, one innovative solution at a time. Our colleagues make it their job to do impactful things and they love doing it in good company. Do you?  

Here’s a sneak peak of what our colleagues say about working within ING Hubs Romania:

• At ING, we're building the solutions of tomorrow, today | 80% of our colleagues in Romania agree

The Mission

As a technology-enabled and digital-led bank, data is at the heart of everything we do. It powers how we measure risk, assess performance, and make decisions. To ensure we unlock the full value of our data, we must guarantee its completeness, accuracy, auditability, traceability, and protection. The Global Data Organisation serves as the first line of defense in securing robust data chains, working in close collaboration with all functions, business lines, and countries across the Bank.

The Global Chief Data Office (CDO) plays a pivotal role in this mission. As a central organisational unit, the CDO partners with stakeholders across the enterprise to enable frictionless customer journeys, support ESG-driven innovation, and deliver data products that enhance decision-making. With emerging trends such as digital wallets on the horizon and increasing regulatory expectations around data governance, the CDO is evolving to meet these challenges head-on, ensuring our data remains both a strategic asset and a safeguarded resource.

Under the leadership of the CDO Belgium organisation, Data Delivery is responsible for the end‑to‑end transformation of data flows for business and regulatory purposes. This includes data delivery for the strategic Retail delivery agenda and the development of enterprise data products (in line with the Bank on a Page concept), as well as global and local regulatory reporting. In addition, the area ensures the stable run and continuous improvement of existing data flows and deliveries.

Your day to day

As Belgium Financial Crime Prevention Data Steward, you execute the strategy of the data owner on a day-to-day basis to ensure that the data is managed and meets the quality standards as defined and agreed in ING’s data policies. In your role, you will work together with the CDO Organisation, Financial Crime Prevention BE Tribe, the Data Management Tribe, and the Tech Organisation.

As a Financial Crime Prevention Data Steward, you will embrace a hybrid way of working either from the comfort of your home or from the new office buildings in Bucharest. Your key responsibilities will be:

Data governance & Data availability

• Work in collaboration with CDO/Data Privacy teams to perform different data governance activities (data usage agreements, records of processing activities, business impact assessments, data privacy impact assessments)
• Ensure the completeness of the key controls according to the Data Management Control Standard, End User Computing Control Standards and BCBS239 framework
• Active participation in the onboarding of data sources in the Data Lake, accountable for defining the Business Terms in the Data Catalogue (IGC - Information Governance Catalogue, Collibra), assigning data privacy classification, and supporting Data Lake self-service onboarding
• Support the business on data readiness and availability for reporting – data model implementation
• Set up and lead Financial Crime Prevention Data Management Board

Data quality

• Define and review data quality rules according to the business and regulatory requirements
• Responsible for the execution and monitoring of the data quality requirements across systems and business processes of the Belgium Financial Crime Prevention organisation
• Monitor backlog of DQ issues as part of the DQ Issue Management and Remediation process (incl. perform root cause analysis, follow-up with data engineers to propose and implement solutions, etc)

Data Protection/Security

• Apply appropriate data security rules and controls

Data Retention

• Apply the data retention criteria for the data set
• Coordinate the data retention activities to make sure the FCP sources are compliant with the record retention policy (including user-managed data clean-up activities)

Data Access & Lineage

• Provide operational support to the Data Owner, being responsible for overseeing where, how, and by whom their data has been modified, as well as the information assets (IT applications, databases/storage) where their data resides.
• Support and maintain a data inventory for a defined data set in collaboration with CDO Office

Compliance with Regulators’ needs and processes

• Actively review and inventory regulatory touchpoints and required outputs, e.g. GDPR, BCBS239
• Regularly attend data requirement meetings
• support and perform data integrity controls, provide evidence during annual control testing
• Provide support during audit reviews (data-related topics)

User support

• Write and maintain up-to-date documentation
• Perform data analyses
• Act as a point of contact for the end-users and apply problem-solving solutions when dealing with challenges
• Translate the business requirements in collaboration with international stakeholders (data modelers, data stewards from other Business Tribes, data suppliers, or data consumers) for various business purposes

What you’ll bring to the team

• Mandatory:
  • hands-on experience with data governance activities
  • hands-on experience in requirements gathering and writing functional specifications
  • hands-on experience with SAS Programming: SAS Enterprise Guide
  • hands-on experience with business intelligence (BI) software that ingests business data and presents it in user-friendly views such as reports, dashboards, charts, and graphs (e.g. IBM Cognos Analytics; Microsoft Power BI)
  • experience working with databases and data warehouses
  • an analytical and conceptual thinker, able to understand complex system architectures or data structures
  • experience with banking products, processes, and services, with a customer experience mindset
  • excellent English communication skills, both verbally and in writing (French is a plus)
  • availability for business travel to Belgium

• Nice to have:  
  • Ability to use SQL for medium-complexity queries (reporting and database manipulation)
  • experience in creating analysis documents such as workflow diagrams or data models (conceptual, logical)
  • experience with Agile methodologies
  • ability to establish and maintain effective working relations in a multi-cultural environment

• Education: master’s or bachelor’s degree (IT, Engineering, Mathematics or Economics/Business)

If you want to deep dive into the processing of personal data conducted by ING Hubs Romania during the recruitment process and your rights related to it, read the privacy notices on our website (make sure to scroll until you reach the Data Protection section/ Candidates tab).