Location:

Department:

Shift:

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Summary:

The Financial Counselor will financially screen patients/legal representative in accordance with the Financial Policy. This position requires knowledge of tasks performed in the various areas of Patient Registration and Single Billing Office. This position requires knowledge of state, federal and system financial assistance programs. This position also requires timely completion, preparation, and deployment of legal documents, and financial assistance applications, ie. Medicaid, CSHCN, CCMC FQ applications. The Financial Counselor is responsible for maintaining knowledge of JCAHO, HIPPA, and Patient Rights & Responsibilities. Financial Counselor will maintain a high degree of knowledge about Revenue Cycle drivers, Medicaid, Commercial Insurance, Limited Benefit Plans, and cost sharing plans. The incumbent will be responsible for maintaining knowledge of the Financial Policy, Charity. Financial Counselors are responsible for securing authorizations and referrals for all emergency admits and all scheduled procedures both Inpatient and Outpatient. Knowledge of CPT codes and all relevant NPI and TPI is essential for securing correct authorizations and referrals.

Education & Experience:

• High School Diploma or equivalent required.
• Minimum 3 years Hospital, Financial Counseling, or Physician Office Experience required
• Knowledge of government programs, HMOs, PPOs, Commercial Payors, required
• Strong verbal and written communication skills
• Typing and Computer experience required
• Knowledge of ESRD, preferred
• Bi-lingual preferred

Certification/Licensure:

• CPR certification required within 30 days of employment.

Hours:

• Monday to Friday: 8:00am to 4:30pm

About Us:

Cook Children’s is an equal opportunity employer. As such, Cook Children’s offers equal employment opportunities without regard to race, color, religion, sex, age, national origin, physical or mental disability, pregnancy, protected veteran status, genetic information, or any other protected class in accordance with applicable federal laws. These opportunities include terms, conditions and privileges of employment, including but not limited to hiring, job placement, training, compensation, discipline, advancement and termination.

Cook Children’s is a Texas-only employer. If you are hired, you will need to maintain your primary residence within the state of Texas, along with all licenses and credentials required for your position throughout your employment.