We’re Civica and we make software that helps deliver critical services for citizens all around the world. From local to state government, to education, to health and care, over 5,000 public bodies across the globe use our software to help provide critical services to over 100 million citizens. 

As a company, we’re passionate about what we do and the citizens we help to serve. If you too would like to help champion the use of technology in public services, to improve outcomes for citizens and public sector organisations, then Civica is the right place for you. We will help you unlock the best version of yourself, achieve growth in your career whilst making a real difference to people and communities.  

Why you'll love this role as Finance Systems Analyst at Civica:

At Civica, we're looking for a proactive and analytically minded Finance Systems Analyst to help shape and enhance our finance technology landscape.

Our Finance Systems team plays a critical role in supporting and evolving key finance platforms, including ERP and FP&A systems, ensuring they deliver reliable, insightful, and actionable information across the organisation. This position offers the opportunity to work on strategic initiatives, system enhancements, and continuous improvement projects that directly influence the way our finance teams operate.

A key aspect of this role is advanced Excel expertise. You'll be working with large and complex datasets, using sophisticated Excel functions, data analysis techniques, and reporting tools to support financial processes, investigate data issues, improve data quality, and drive informed decision-making. Strong hands-on experience with Excel is essential.

You will also contribute to automation and system optimisation initiatives, helping reduce manual effort, improve efficiency, and unlock valuable insights that support business growth and performance.

What You'll Be Doing

• Partner with finance and business stakeholders to gather requirements and deliver enhancements across finance systems and reporting platforms.
• Support the full lifecycle of system improvements, including requirements gathering, data analysis, testing, reporting development, and release activities.
• Act as a Finance Systems Super User, helping maintain system integrity, governance standards, and data consistency across platforms.
• Analyse, validate, reconcile, and consolidate large volumes of financial and operational data from multiple sources.
• Utilise advanced Excel capabilities to investigate issues, support month-end activities, develop reports, and provide meaningful business insights.
• Identify and deliver opportunities for automation, process improvement, and enhanced reporting capability.
• Support data integrations and ensure the accuracy, quality, and reliability of information flowing across finance systems.
• Collaborate with Finance, Technology, and wider business teams to implement scalable and sustainable solutions that improve user experience and business performance.

Requirements

What You’ll Need to Succeed in This Role

Essential Skills & Experience

• Proven experience driving process improvements and implementing system enhancements that deliver measurable business value.
• A genuine interest in data, systems, and continuous process optimisation.
• Sound understanding of management accounting principles, practices, and reporting requirements.
• Strong written and verbal communication skills, with the ability to engage effectively with a range of stakeholders.
• A proactive and solution-oriented approach, with the ability to analyse issues and resolve them in a structured and logical manner.
• Strong analytical and problem-solving capabilities, including advanced Excel skills and experience working with large and complex datasets.
• High attention to detail, with a commitment to accuracy, quality, and continuous self-review of work outputs.

Desirable Skills & Qualifications

• Experience using Workday Adaptive Planning or a similar Financial Planning & Analysis (FP&A) platform.
• Bachelor's degree in accounting, Finance, Commerce, or a related discipline.
• Experience working in a fast-paced, collaborative environment with a focus on continuous improvement and operational excellence.

Benefits

Why you'll love working with us.

We know that when our people are happy, they will work better and have greater work satisfaction. Here's what you can expect:

We're all different - and we love this about us.

We provide an inclusive, safe, and welcoming environment to all Civicans - there are heaps of opportunities to enable you to grow and be your best.   

Giving culture - we encourage you to "give back" with benefits such as our Days of Difference leave where you can volunteer for a charity of your choice.

Flexible Work - we have the technology and tools to support you to work from home and come into our offices now and then to catch up and socialise with colleagues.

Apply for this job - Become part of something special Do you see yourself in this role? If so, then we would love to hear from you.

We are an equal opportunity employer. We do not discriminate based on race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. In fact, we strongly believe that diversity of experience contributes to a broader collective perspective that will consistently lead to a better company and better outcomes.