Job Description

The Operations Manager provides guidance and leadership to accomplish safe and profitable operations of Water Solutions facilities across an assigned geographic region. This role contributes to strategy and enacts plans in alignment with Water Solutions business goals. The Operations Manager supervises Facility Managers and partners with a variety of teams (e.g., Maintenance and Reliability, Engineering, Coordination, Automation, Command Center, Human Resources, Accounting and Finance) to achieve optimal operational efficiency.  

Supervisory Responsibilities

• Review and approve time off requests and/or time worked for direct reports in Workday per management guidelines.

• Manage, mentor and motivate a team of employees.

• Oversee the daily workflow of direct reports.

• Coordinate with HR to interview, hire and train new staff.

• Coordinate with HR to discipline and/or terminate employees in accordance with company policy.

Duties & Responsibilities (Essential functions are identified in bold and italicized text below.)

• Must work safely at all times.

• Regularly travel between assigned facilities, maintaining a strong physical presence in geographic region.

• Manage operations for the specified region, working in close coordination with Facility Managers.

• Hire, train, lead, coach, and mentor Facility Managers. Serve as a leader and role model for all employees. Play a significant role in the hiring of Facility Operators.

• Supervise and hold direct reports accountable for accomplishment of routine tasks (for example, reporting, maintenance, time approval, compliance reporting) and projects.

• Establish budgets and plans for operational expenditures. Understand, track, and review financials of assigned operations.

• Create, deliver, and present reports to an executive audience.

• Participate in OPEX reviews and ensure assigned operations meet budgetary targets.

• Team with applicable departments to ensure efficient operations of region.

• Communicate with direct supervisor daily on facility conditions, customer relations, operational issues and other pertinent information. Immediately communicate/escalate unsafe conditions, interruptions in facility operations/site closures, spills, customer issues and other significant developments.

• Work to maximize oil recovery and subsequent sales.

• Audit facilities and troubleshoot problems as needed to ensure safe, efficient, fully functional operations.

• Coordinate and lead facility upgrades and maintenance projects to ensure tasks are executed in a safe and cost efficient manner.

• Work with customers as needed to ensure commitments are met.

• Coordinate with EHS staff regarding safety training, practices and reporting for the region.

• Manage and monitor onsite contractors.

• Review and provide approval/justifications for invoices.

• Conduct employee performance evaluations.

• Perform other duties as assigned.

Position Qualifications

Knowledge, Skills and Abilities

• Extensive knowledge of oil and gas industry and oilfield operations, paired with strong business acumen.

• Knowledge of centrifugal and positive displacement pumps and fluid handling.

• Exceptional communication skills, with ability to communicate in English (both verbally and in writing).

• Proficiency using Microsoft Office (Outlook, Word, Excel) and ability to learn technology utilized by Operations.

• Strong customer service focus with ability to serve as a positive representative of the Company both internally and externally.

• Demonstrated skills as a team player.

• Demonstrated ability to work well under pressure.

• Punctual, trustworthy, and reliable.

• Demonstrated ability to work a flexible schedule; may be required to work nights and weekends.

• Unwavering commitment to safe operations.

• Demonstrated desire to develop leadership capabilities.

Experience/Education

• 6+ years of oil field/water disposal or upstream operations experience is required.

• 2 – 3 years of management experience is required.

• High school diploma / GED is required.

• Valid driver’s license is required.

Travel

Extensive local travel required to field locations where environment may vary significantly; infrequent out of state travel.

Physical Requirements

The physical demands described are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• The employee must occasionally position, transport and/or move up to 25 pounds.

• While performing the duties of this Job, the employee is regularly required to:

  • Stand; walk; move across large areas including uneven terrain, sometimes quickly;

  • Be stationary for long periods of time;

  • Work in confined or restrictive working spaces;

  • Ascend stairs or ladders, work atop tanks, traverse metal walkways at heights; 

  • Balance with equipment and while moving large and/or heavy objects;

  • Reach with hands and arms above the head and to ground level;

  • Stoop, kneel, crouch, or crawl or otherwise reach into confined spaces;

  • Push and pull material and equipment from one place to another;

  • Use hands to finger, handle, or feel;

  • Communicate with and exchange information verbally and in writing;

  • Operate a motorized vehicle during the work shift;

  • Move about in an office environment;

  • Work using repetitive motion.

• Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception and ability to adjust focus.

• Work requires physical efforts associated with using the computer and phones to access information.

Working Environment

The work environment characteristics described are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• While performing the duties of this Job, the employee is:

  • Regularly in an office environment.

  • Occasionally exposed to work in high, precarious places.

  • Frequently exposed to outdoor weather conditions; extreme cold; extreme heat.

  • Frequently exposed to moving mechanical parts, hand tools and small to medium-sized power tool use.

  • Occasionally exposed to risk of electrical shock.

  • Regularly exposed to non-toxic propane fumes or airborne particles.

• The noise level in the work environment may be moderate.

• This position is required to be performed at the work site during regularly scheduled hours. Physical presence at the work site is required.

This job description is not intended to describe in detail the multitude of tasks that may be assigned, but rather to provide the incumbent with a general sense of the responsibilities and expectations of his/her position. It is not intended to be an exhaustive list of qualifications, skills, efforts, duties, responsibilities or working conditions associated with the position.  As the nature of business demands change so, too, may the essential functions of this position.

The actual compensation offered may vary based on relevant factors as determined in NGL’s discretion, which may include experience, qualifications, skill set, and other criteria deemed pertinent to the role.

A discretionary bonus may be available based upon performance.

NGL offers the following benefits: 

Paid time off; medical, dental, vision, and life insurance; short-term and long-term disability insurance; retirement plan with company match; flexible spending account; employee assistance program.

NGL reserves the right to modify the benefits it offers from time to time.

NGL is proud to be an Equal Opportunity Employer. NGL will consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran, or any other characteristic protected by applicable law.

NGL is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. Please contact us at [email protected] to request an accommodation due to a disability.

NGL participates in the federal E-Verify program. To learn more about E-Verify, please visit: http://www.e-verify.gov.#IND1

Compensation Range