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WHY JOIN FCS

At Florida Cancer Specialists & Research Institute, we believe our people are our strength and we invest in them. In addition to having a positive impact on the people and communities we serve, associates benefit from significant professional opportunities, career advancement, training and competitive wages.

Offering competitive salaries and comprehensive benefits packages to include tuition reimbursement, 401-K match, pet and legal insurance.

A LITTLE BIT ABOUT FCS

Since 1984, Florida Cancer Specialists & Research Institute & Research Institute (FCS) has built a national reputation for excellence.  With over 250 physicians, 220 nurse practitioners and physician assistants and nearly 100 locations in our network.  Utilizing innovative clinical research, cutting-edge technologies, and advanced treatments, we are committed to providing world-class cancer care.  We are recognized by the American Society of Clinical Oncology (ASCO) with a national Clinical Trials Participation Award, FCS offers patients access to more clinical trials than any private oncology practice in Florida. Our patients have access to ground-breaking therapies, in a community setting, and may participate in national clinical research studies of drugs and treatment protocols. In the past five years, the majority of new cancer drugs approved for use in the U.S. were studied in clinical trials with FCS participation prior to approval.

Through our partnership with Sarah Cannon, we are one of the largest clinical research organizations in the United States. Often, FCS leads the nation in initiating research studies and offering ground-breaking new therapies to patients.

Come join us today!

Summary:

 The Facilities & Supplies Specialist supports daily operations by receiving, processing, sorting, tracking, and distributing mail, packages, freight, supplies, and vendor deliveries. This position also assists with purchasing-related receiving activities, maintains organized mailroom and delivery workflows, supports building access procedures, and provides responsive service to departments, employees, vendors, visitors, and delivery personnel.

PRIMARY TASKS AND RESPONSIBILITIES:

• Receive, document, sort, and distribute incoming mail, packages, freight, office supplies, clinical supplies, food deliveries, and other vendor shipments to the appropriate departments or pickup locations.
• Process outgoing mail and shipments, including metering daily mail volume and preparing FedEx, UPS, and USPS shipments using online shipping tools.
• Perform scheduled mail pickup and delivery throughout the facility and ensure timely routing of incoming and outgoing items.
• Receive and coordinate distribution of overnight, ground, freight, palletized, refrigerated, cooler, and other time-sensitive deliveries.
• Coordinate with Procurement and internal departments to verify that packages and supplies are properly received, routed, and available.
• Monitor and maintain printer and scanner toner levels across assigned locations and install toner as needed.
• Maintain safe, clean, and organized mailroom, receiving, storage, and delivery areas.
• Issue badges for new employees and visitors and support assigned building access procedures.
• Monitor designated building entrances through the building’s security camera system. Verify visitors prior to entry and support access control procedures.
• Monitor emergency phone communications, relay emergency information by radio to designated areas, and assist with emergency response coordination as directed.
• Monitor security and parking lot cameras to support building safety, emergency vehicle access, and approved parking procedures.
• Coordinate check-in for drug representatives, business visitors, and food vendors providing approved department lunches or related services.
• Assist with vending machine refund requests and other clerical or front-office support duties as assigned.
• Communicate professionally with employees, vendors, visitors, delivery drivers, and department contacts.
• Follow all applicable policies, safety procedures, confidentiality expectations, and purchasing/receiving processes.
• Additional tasks as needed to support team and FCS.

EDUCATION/CERTIFICATIONS & LICENSES:

  Minimum education requirement to successfully perform in role (high school diploma or equivalent being the minimum requirement across all positions within FCS).

• High School Diploma

EXPERIENCE:

• Minimum of one (1) year of experience in customer service. Exceptional interpersonal communication, active listening, problem-solving, and discretion.
• At least one (1) year of experience in communicating with service employees, vendors, visitors, and delivery personnel.
• Minimum of one (1) year of experience of basic computer skills, email systems, online shipping systems, purchasing or receiving systems, and standard office applications.
• At least one (1) year of experience in managing multiple priorities, interruptions, and time-sensitive requests in a busy office and facility environment.

CORE COMPETENCIES, KNOWLEDGE/SKILLS/ABILITIES:

Essential competencies and KSAs targeted to successfully perform in role:

• Solid time management with the ability to prioritize multiple tasks.
• Strong interpersonal skills to include effective verbal communication
• Excellent communication skills and empathy.
• Quick thinking and problem-solving skills under pressure.
• Knowledge of HIPAA regulations.
• Ability to stand, walk, bend, reach, push, pull, and move throughout the facility during the workday.
• Ability to view computer screens, printer supply dashboards, access points, and security camera monitors.

VALUES:

• Patient First – Keeping the patient at the center of everything we do
• Accountability – Taking responsibility for our actions
• Commitment & Care – Upholding FCS vision through every action
• Team – Working together, one team, one mission

Expectations for all Employees

  Every FCS employee is expected to regularly conduct themselves in a professional and respectful manner, to comply with all labor laws, workplace policy and workplace practices.  Employees are expected to bring issues of any forms of workplace harassment, discrimination or other potential improprieties to the attention of their management or the human resources department. 

SCREENINGS – Background and drug screens

Safeguarding our patients and each other is an important part of how we deliver the best care possible to the communities we serve. All offers of employment at Florida Cancer Specialists & Research Institute are contingent upon clear results of a thorough background screening. Additionally, as a condition of employment, FCS requires all new hires to receive various vaccinations, including the influenza vaccine, barring an approved exemption. In addition, FCS is a drug-free workplace, and all new hires will be subject to drug testing. Medical Marijuana cards are not recognized.

EEOC

Florida Cancer Specialists & Research Institute (FCS) is committed to helping individuals with disabilities to participate in the workforce and ensure equal opportunity to compete for jobs. If you require an accommodation to submit a resume for positions at FCS, please email FCS Recruitment ([email protected]) for further assistance. Please note this email address is intended to request an accommodation as part of the application process. Any other correspondence will not receive a response.

FCS is an EEO/Affirmative Action Employer and does not discriminate on the basis of age, race, color, religion, gender, sexual orientation, gender identity, gender expression, national origin, protected veteran status, disability or any other legally protected status.