JLL empowers you to shape a brighter way.  

Our people at JLL and are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong.  Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.   

Deliver high quality, prompt and courteous Facility Management services in support of the client's business needs in a safe working environment.

Facility Management: 

•    Assist with the monitoring of Office Facilities and Critical Environments 
•    Assist with scheduling contractors for preventative FM maintenance to limit downtime for all critical equipment
•    Assist with reporting on Facilities Management
•    Assist with arranging ad-hoc FM repairs as required
•    Follow established escalation procedures and incident reporting procedures 

Environment Management:

•    Assist FM/FO to ensure a good office environment, including arranging ad-hoc office fabric repairs, and monitoring landscaping services and cleaning services
•    Highlight and promote company sustainability initiatives as appropriate.

Vendor Management:

•    Meet with CRE to understand client's needs.
•    Work with FM Management teams to arrange and process of FM contractor bids 
•    Assist with evaluation of FM contractors’ service performance.
•    Checking that suppliers have correct identification in accordance with our requirements.

Customer Service/Client Relationships:

•    Keep good communication with RBWM & CRE teams to ensure customer satisfaction regarding FM services.
•    Pantry Goods - Submit purchase request for CRE approval, purchase from approved supplier on JLL system only, and ensure delivery is on time with accurate quantity. 
•    Arrange removal of shredded waste.
•    Ensure FM operations procedures are followed to ensure service standards are maintained. 

Payment & Billing Management: 

•    Assist to receive and verify the monthly statements from FM vendors for FM services.
•    Allocate expenses and prepare reports as per FM management team direction.
•    Assist FM to do financial accruals.

Space Management:
•    If required, assist with providing an accurate seating plan to support space management on monthly basis to Space Data Management team.

Others:
•    Assist FM/CRE team to seek ways to reduce costs and improve operational standards.
•    Any other duties assigned by the Facilities Manager. with the landlord on a day to day basis regarding operational issues. Ensure FM management team aware of any important issues and escalate to CRE Estates Management team as required.
•    Assist with JLL FM reporting, including monthly reporting requirements.
•    Supervise JLL-employed receptionists and tea ladies, as appropriate to FM scope at site.
•    Back up JLL-employed receptionists if necessary, and as appropriate to FM scope at site.

Location:

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If this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements.  We’re interested in getting to know you and what you bring to the table!

At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.

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Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities.  If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at [email protected]. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.