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Kemper is one of the nation’s leading specialized insurers. Our success is a direct reflection of the talented and diverse people who make a positive difference in the lives of our customers every day. We believe a high-performing culture, valuable opportunities for personal development and professional challenge, and a healthy work-life balance can be highly motivating and productive. Kemper’s products and services are making a real difference to our customers, who have unique and evolving needs. By joining our team, you are helping to provide an experience to our stakeholders that delivers on our promises.

As our Express Adjuster you will investigate and resolve first and third party auto physical damage claims in a fast paced in-office setting by attempting immediate contact to confirm/review coverage. This is an entry level position where you will work under direct supervision.

Position Responsibilities:

• Responsible for the intake, investigation, valuation, establishment of exposure and settlement of assigned claims within a stipulated monetary authority.
• Ensures that all assigned claims are concluded promptly, equitably, and economically within the provisions of the policy contract and in accordance with the damages presented.
• Take statements from insureds, claimants, and witnesses to investigate losses.
• Timely and accurately reserving exposures.
• Delivers the Best in Class Customer Service experience to all internal, external, current, and prospective Kemper customers.

Position Qualifications:

• A high school diploma or equivalent is required.
• Proficiency in basic computer skills to include Microsoft Office Suite products and web-based applications.
• Must obtain and maintain state required licensing, where applicable.
• Initiative, sound judgement, and discretion.
• Time management skills ensuring deadlines are met for claim resolution.
• Analytical skills to evaluate claim information, assess damages, and make informed decisions regarding liability and settlement amounts. 
• Effective communication skills, both verbal and written, to interact with various stakeholders.
• Excellent customer service skills to assist customers with inquiries.

Kemper is proud to be an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, disability status or any other status protected by the laws or regulations in the locations where we operate. We are committed to supporting diversity and equality across our organization and we work diligently to maintain a workplace free from discrimination.

Kemper does not accept unsolicited resumes through or from search firms or staffing agencies. All unsolicited resumes will be considered the property of Kemper and Kemper will not be obligated to pay a placement fee. 

Kemper will never request personal information, such as your social security number or banking information, via text or email. Additionally, Kemper does not use external messaging applications like WireApp or Skype to communicate with candidates. If you receive such a message, delete it.