Grade: L2/L3

Location: Islamabad

Last date to apply: 7 September 2026

What does the Expert Talent Management do?

The Expert Talent Management, is primarily responsible for supporting the end-to-end execution of talent management and succession planning programs. This role acts as a key operational anchor, coordinating talent reviews, tracking succession pipelines, designing tailored development programs and leveraging talent analytics to ensure seamless implementation aligned with business priorities.

Key Responsibilities

Talent Management & Succession Execution

• Manage the operational rollout of Talent Reviews, including annual planning, session pre-work, talent cards, timeline tracking and stakeholder follow-ups.
• Assist the development of the talent management framework and continuous improvement based on business paradigms.
• Assist in organizing and facilitating talent review sessions, calibration meetings and talent mapping exercises across all functions.
• Maintain and update succession pools, critical role maps, and readiness trackers to ensure accurate, real-time talent pipeline data.
• Coordinate with HR Business Partners (HRBPs) throughout the talent review cycle.
• Develop IDPs for succession pools and critical talent ensuring delivery and agreed actions.
• Manage talent placements and internal movements of all talent.

Talent Management Excellence

• Build and maintain a talent database with key insights and data points of all JazzWorld talent for effective talent management.
• Own end-to-end operational planning for talent and succession initiatives, including budgeting, scheduling, and resource coordination.
• Coordinate logistics for talent review cycles, calibration sessions, and assessment administration across business units and locations.
• Serve as the operational point of contact between the Talent CoE and business stakeholders.
• Manage vendor and external partner relationships, including assessment providers, facilitators, and platforms, covering contracting, SLAs, and invoicing support.

Analytics, Governance & Reporting

• Maintain comprehensive talent and succession dashboards to report on key metrics such as succession bench strength and IDP completion rates.
• Support special talent initiatives, including mentoring/coaching programs, and high-potential acceleration paths.
• Ensure all talent activities align with organizational policies, governance standards, and JazzWorld Manifesto.

Key Deliverables

• Seamless operational execution of Talent Reviews and Succession Planning cycles.
• Smooth end-to-end operational delivery of talent programs, including budgets, vendor coordination, and logistics, managed on time and within scope.
• Accurate, up-to-date Talent Dashboards and Succession Repositories providing visibility into succession pipeline health.
• High completion and tracking rates for High-Potential Individual Development Plans (IDPs).
• Comprehensive program evaluation reports detailing participant feedback, impact, and improvement recommendations.

JazzWorld is an equal opportunity employer. We celebrate, support, and thrive on diversity and are committed to creating an inclusive environment for all employees.

Requirements

What are we looking for and what does it require to be Expert Talent Management?

• Execution Excellence: Strong organizational and project management skills with a high attention to detail and ability to run multi-faceted HR and operational programs smoothly.
• Operational Ownership: Comfortable owning end-to-end operational delivery, including budgets, vendor management, scheduling, and logistics, for talent and succession programs.
• Analytical Capability: Proficient in synthesizing talent data, managing trackers, and creating clear, data-driven visual dashboards/reports for management.
• Communication & Coordination: Excellent verbal and written communication skills with the confidence to collaborate across departments, manage external vendors, and coordinate with middle-to-senior stakeholders.
• Tech-Savvy: Solid experience working with HR Analytics tools, Excel/PowerPoint and ability to apply AI within workflows.
• Agility: A proactive mindset with the capability to manage tight deadlines, adapt to changing priorities, and drive operational tasks independently.

Experience and Educational Requirements

• Education: Bachelor's degree in Human Resources, Business Administration, Psychology, or a related discipline.
• Master’s degree (MBA/MS in HR or Organizational Development) is a plus.
• Work Experience:
• At least 5 years of hands-on experience in a CoE role i.e. Talent Management or Learning & Development (L&D).
• Demonstrated experience in coordinating talent reviews, building and maintaining analytics workflows.

Benefits

Why join JazzWorld?

As a certified Top Employer, JazzWorld reflects workplace standards benchmarked against leading global organizations, demonstrating our commitment to creating an environment where people can thrive and perform at their best. Our teams are driven by the belief that every JazzWorld employee should be inspired to live better every day, enabled by forward-looking leadership, an open culture, meaningful work, and continuous opportunities to learn and grow.

Our core values - Customer Obsession, Truthful, Innovation, Collaboration, and Entrepreneurial shape how we think, decide, and lead. They encourage us to challenge convention, act with accountability, work as one team, and create solutions that truly matter for our customers and communities.

As Pakistan's largest digital operator, JazzWorld serves over 100 million through connectivity, digital services, financial inclusion, entertainment, and insurance. Joining us means being part of transformation at a national scale; expanding access, unlocking opportunity, and building a more connected digital future.

At JazzWorld, everything we do is rooted in one shared ambition. This purpose defines how we work, the progress we enable, and the difference we strive to make every day a Better Life For All.