Level: L4
Location: Islamabad
Last Date to Apply: 11 Sep 2026

What is Head of Talent Acquisition?

The Head of Talent Acquisition at JazzWorld which is Pakistan’s leading integrated digital ServiceCo will play a key role in shaping the talent agenda required to support its future growth and evolving capability needs.

The role will build a data-led and AI-enabled talent acquisition ecosystem, strengthening strategic sourcing, talent intelligence, assessment frameworks, and quality of hire. As a trusted advisor to JazzWorld's business leaders, the role will provide insights and guidance on talent priorities and future workforce capabilities.

What does Head of Talent Acquisition do?

Talent Acquisition Strategy & Transformation

• Develop and execute the Talent Acquisition strategy aligned with JazzWorld's business transformation, growth ambitions, and future capability requirements.
• Establish Talent Acquisition as a strategic business partner and trusted advisor to JazzWorld's senior leaders and hiring managers.

Workforce & Headcount Planning

• Partner with JazzWorld's business and People & Organization teams on strategic workforce and headcount planning.
• Translate business requirements into hiring plans, priorities, and proactive talent pipelines.
• Identify critical capabilities, talent gaps, and future workforce requirements across JazzWorld.

AI, Digital & Analytics

• Drive the adoption of AI, automation, technology, and analytics across the Talent Acquisition lifecycle.
• Leverage talent insights and market intelligence to improve hiring decisions, efficiency, and workforce planning.
• Identify and implement innovative solutions to build a scalable and future-ready Talent Acquisition ecosystem for JazzWorld.

Sourcing & External Talent Intelligence

• Develop and lead a proactive sourcing strategy to identify and engage `top-tier external talent for JazzWorld.
• Build strong talent pipelines for critical, niche, and future capabilities across JazzWorld's different business areas.
• Leverage market intelligence and competitive insights to understand talent availability, skills, and emerging talent trends.

Recruitment Frameworks & Quality of Hire

• Establish and continuously enhance Talent Acquisition frameworks, processes, and governance to ensure consistent and high-quality hiring decisions across JazzWorld.
• Develop competency-based assessment approaches to effectively evaluate candidate capabilities, potential, and role fit.
• Strengthen the focus on Quality of Hire through effective assessment, selection standards, and data-driven insights.

Recruitment Delivery & Stakeholder Partnership

• Provide overall leadership for end-to-end Talent Acquisition delivery across JazzWorld, ensuring quality, speed, and an exceptional candidate experience.
• Build strong partnerships with JazzWorld's senior business leaders, HRBPs, People Managers, and other key stakeholders.
• Influence hiring decisions through strong business understanding, market insights, and data-driven talent recommendations.

People Leadership

• Lead, coach, and develop the JazzWorld Talent Acquisition team to build a high-performing, accountable, and future-ready culture.
• Establish clear objectives, performance expectations, and development plans for the team.
• Build critical capabilities within JazzWorld's Talent Acquisition function across strategic sourcing, talent intelligence, technology, analytics, and talent advisory.

JazzWorld is an equal opportunity employer. We celebrate, support, and thrive on diversity and are committed to creating an inclusive environment for all employees.

Requirements

What are we looking for and what does it require to be Head of Talent Acquisition?

• Bachelor's degree in HR, Business Administration, Management, or a relevant field; Master's degree preferred.
• Professional certification such as SHRM, CIPD, HRCI, or equivalent preferred.
• 10+ years of relevant experience in Talent Acquisition, Recruitment, or HR, including significant experience in a strategic and people leadership role.
• Proven experience in Talent Acquisition strategy, workforce planning, strategic sourcing, and talent intelligence.
• Experience in designing or implementing Talent Acquisition frameworks, competency-based assessments, and initiatives to improve Quality of Hire.
• Strong people leadership and senior stakeholder management experience.
• Experience with AI-enabled recruitment, technology, analytics, and digital transformation will be preferred.
• Strong strategic thinking, business acumen, influencing, and execution capabilities.
• Experience working in a large, complex, technology-led, or fast-paced organization will be an advantage.

Benefits

As a certified Top Employer, JazzWorld reflects workplace standards benchmarked against leading global organizations, demonstrating our commitment to creating an environment where people can thrive and perform at their best. Our teams are driven by the belief that every JazzWorld employee should be inspired to live better every day, enabled by forward-looking leadership, an open culture, meaningful work, and continuous opportunities to learn and grow.

Our core values - Customer Obsession, Truthful, Innovation, Collaboration, and Entrepreneurial - shape how we think, decide, and lead. They encourage us to challenge convention, act with accountability, work as one team, and create solutions that truly matter for our customers and communities.

As Pakistan's largest digital operator, JazzWorld serves over 100 million through connectivity, digital services, financial inclusion, entertainment, and insurance. Joining us means being part of transformation at a national scale; expanding access, unlocking opportunity, and building a more connected digital future.

At JazzWorld, everything we do is rooted in one shared ambition. This purpose defines how we work, the progress we enable, and the difference we strive to make every day a Better Life For All.