Key Responsibilities:

• Defines and executes the Sales Operations / Enablement strategy and driving readiness transformation with content, tools and /or programs in an unpredicted buying environment.
• Works in close collaboration with business stakeholders / cross functional teams to establish sales operations and enablement priorities and development plans.
• Co-develops and drives execution of the relevant Sales onboarding program, building a solid foundational experience that supports and accelerates ramp-up to readiness.
• Works with GTM leaders to leverage performance data to identify knowledge / skills gaps and measure effectiveness, efficiency, and productivity improvements.
• Leverages technology platforms for skills augmentation and readiness including guided selling and content analysis for effectiveness and productive use of content.
• Leads teams to run continuous education and development / coaching programs to affect top Sales teams and Sales Leadership performance.
• Collaborates with relevant cross functional teams such as product and marketing teams to ensure that relevant messaging and positioning relating to product and service offerings are consistently deployed across the Sales organization.
• Operationalizes sales and guided selling content that supports sellers to drive better engagement and conversations with clients.
• Understands market trends to ensure enablement solutions are defined that ensures to keep the organization ahead of its competition.
• Defines and implements relevant sales operational policies, standards, and guidelines.
• Designs, implements, and manages sales forecasting, planning, and budgeting processes.
• Partners with senior sales leadership to identify opportunities for sales process improvement.
• Defines the optimal performance measurements and performance management programs required to ensure sales organization success.
• Ensures sales reports and other internal intelligence is provided to the sales organization and develops new reporting tools as needed.

​Knowledge and Attributes:

• Substantial understanding of the vast range of IT operations and service offerings.
• Demonstrable substantial knowledge and understanding of IT industry environment and business needs.
• Substantial strategic and operational team leadership skills and able to effectively manage the resources that report to them.
• Substantial business and commercial acumen.
• Substantial collaboration skills and able to interact professionally and to build sound relationships at all levels internally and externally.
• Substantial knowledge of the client environment.
• Substantial understanding of the local, regional and global sales environments and ability to grasp the challenges facing the sales force.
• Substantial ability to identify trends and areas for improvement.
• Substantial understanding of solution selling concepts and solid knowledge on sales process design.
• Substantial problem analysis and solution formulation skills.
• Demonstrates substantial learning and service orientation.

Academic Qualifications and Certifications:

• Bachelor's degree or equivalent in business or sales or a related field.
• Relevant certifications such as SPIN and Solution Selling are desirable.

Required experience:

• Substantial level of relevant experience in similar role within a related environment.
• Substantial previous experience operationally managing a sales operations / effectiveness team.
• Substantial sales experience.
• Substantial experience dealing with stakeholders to influence sales.
• Substantial previous experience in the sales operations / effectiveness management role.
• Substantial strategic and solid operational planning experience.
• Substantial budget and financial management experience.

Workplace type:

Equal Opportunity Employer
NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Accelerate your career with us. Apply today