Description -

Job Summary
• Applies advanced subject matter expertise in business operations, governance, organizational effectiveness, and transformation enablement to support strategic marketing priorities and ensure operational continuity. Acts as a trusted advisor and expert in establishing management systems, operating rhythms, risk management processes, and business readiness mechanisms that enable successful execution of Marketing Transformation Office (MTO) objectives.

Works on highly complex business problems requiring evaluation of multiple interdependent factors, competing priorities, organizational risks, and operational constraints. Leads initiatives that improve visibility, accountability, preparedness, compliance, and execution excellence across the organization. Frequently develops new methods, governance frameworks, and operational tools that enable leadership decision-making and business continuity.

Exercises significant independent judgment in identifying risks, prioritizing actions, defining mitigation strategies, improving business processes, and driving operational readiness. Serves as a subject matter expert providing direction and guidance on business contingency planning, governance, action management, executive operating rhythms, access compliance, and organizational readiness.

Leads cross-functional coordination efforts and influences stakeholders across multiple organizations to ensure alignment, proactive issue management, and successful delivery of key business priorities.

Responsibilities
• Leads the development, maintenance, and execution of Business Continuity and Business Contingency Plans to ensure uninterrupted execution of CMCAO priorities during exceptional circumstances or business disruptions.

• Establishes proactive risk identification and mitigation frameworks that provide leadership visibility into emerging risks, dependencies, and opportunities that may impact business objectives.

• Owns and continuously improves enterprise action management processes, including Action Item Trackers, governance reviews, escalation mechanisms, and leadership reporting.

• Designs, implements, and facilitates executive operating rhythms, including staff meetings, leadership reviews, and follow-up processes that ensure accountability and progress against strategic priorities.

• Develops governance processes that support decision-making, execution tracking, and alignment across multiple teams and stakeholder groups.

• Maintains oversight of organizational access requirements, system permissions, training compliance, and readiness activities necessary to enable business execution.

• Manages PUAR and training governance processes, ensuring team members maintain required certifications, access rights, and learning requirements aligned with business needs.

• Develops and manages operational tools and reporting mechanisms that provide visibility into organizational readiness, outstanding actions, business risks, and strategic commitments.

• Drives preparation, tracking, communications, and execution support for leadership forums, business reviews, transformation events, and organizational milestones.

• Oversees calendar management processes and business event readiness tools that ensure appropriate preparation, timely follow-up, and execution excellence across key organizational engagements.

• Partners closely with senior leaders to identify operational gaps, remove friction, simplify processes, and improve organizational effectiveness.

• Creates scalable governance models, documentation standards, and best practices that improve transparency, accountability, and execution across transformation initiatives.

• Leads complex cross-functional initiatives requiring coordination across multiple functions, stakeholders, and external partners.


Education & Experience Recommended
• Four-year or Graduate Degree in Marketing, Communications, Business Administration, or any other related discipline or commensurate work experience or demonstrated competence.
• Typically has 7-10 years of work experience, preferably in social marketing, content marketing and media, data led planning, or a related field.

Preferred Certifications
NA

Knowledge & Skills

• Analytics
• Customer Relationship Management
• Data Analysis
• Marketing Communications
• Marketing Strategies
• New Product Development
• Product Marketing
• Project Management

•Executive Governance

•Action Management

•Operating Rhythm Design

•Compliance Management

•Cross-Functional Coordination

•Leadership Enablement

Cross-Org Skills
• Effective Communication
• Results Orientation
• Learning Agility
• Digital Fluency
• Customer Centricity

Impact & Scope
• Impacts organizational effectiveness through the design and management of governance frameworks, risk mitigation processes, operational readiness programs, and business continuity mechanisms. Leads initiatives that enable executive leadership to proactively manage priorities, mitigate operational risks, improve execution discipline, and ensure successful delivery of transformation outcomes. Serves as a trusted operational and governance expert supporting strategic decision-making and sustained business performance across CMCAO and MTO organizations.

Complexity
• Works on complex problems where analysis of situations or data requires an in-depth evaluation of multiple factors.

Disclaimer
• This job description describes the general nature and level of work performed in this role. It is not intended to be an exhaustive list of all duties, skills, responsibilities, knowledge, etc. These may be subject to change, and additional functions may be assigned as needed by management.

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Equal Opportunity Employer (EEO) - 

HP, Inc. provides equal employment opportunity to all employees and prospective employees, without regard to race, color, religion, sex, national origin, ancestry, citizenship, sexual orientation, age, disability, or status as a protected veteran, marital status, familial status, physical or mental disability, medical condition, pregnancy, genetic predisposition or carrier status, uniformed service status, political affiliation or any other characteristic protected by applicable national, federal, state, and local law(s).

Please be assured that you will not be subject to any adverse treatment if you choose to disclose the information requested. This information is provided voluntarily. The information obtained will be kept in strict confidence.

For more information, review HP’s EEO Policy or read about your rights as an applicant under the law here: “Know Your Rights: Workplace Discrimination is Illegal"