Who We Are Looking For

The ETF Settlements Officer ensures accurate and timely settlement of primary-market ETF creations and redemptions—both in-kind and cash—while maintaining strong operational controls. This role involves close coordination with authorized participants (APs), brokers, custodians, and internal ETF servicing teams to deliver seamless post-trade execution.

Why This Role Is Important

ETF Basket Operations is critical to the functioning of primary market ETF transactions. Accurate basket creation and settlement underpin client confidence and regulatory compliance. This role ensures operational integrity and supports State Street’s leadership in ETF servicing.

Key Responsibilities:

• Execute and monitor settlement of ETF orders (in-kind and cash) through CSDs and DTC/NSCC, ensuring proper DVP/FoP flows.
• Validate order confirmations, reconcile ETF shares and basket components, and resolve settlement fails and cash breaks promptly.
• Coordinate settlement instructions with APs, brokers, and custodians; manage manual bookings when required.
• Utilize internal platforms (e.g., Fund Connect, ETFGP, Enlighten) for order processing and lifecycle monitoring.
• Calculate and verify create/redeem fees, collateral requirements, and ensure accurate posting to custody and fund records.
• Prepare daily/weekly reporting, track operational metrics, and support process improvement initiatives.
• Respond to client inquiries with clear, timely communication and maintain strong cross-functional relationships.
• Adhere to risk and control standards, audit requirements, and information-classification policies.

Required Education & Experience:

• 3–5+ years in custody/settlements or post-trade operations; ETF servicing experience preferred.
• Knowledge of in-kind basket workflows, cash DVP, and settlement via NSCC/DTC and international CSDs.
• Proficiency in Excel and operational tools; familiarity with Fund Connect, ETFGP, and Enlighten is a plus.
• Strong analytical and reconciliation skills; ability to work under tight deadlines with attention to detail.
• Excellent communication skills and ability to engage clients and internal partners.
• Bachelor’s degree in Finance, Accounting, Economics, or related field.

About State Street

What we do. State Street is one of the largest custodian banks, asset managers and asset intelligence companies in the world. From technology to product innovation, we’re making our mark on the financial services industry. For more than two centuries, we’ve been helping our clients safeguard and steward the investments of millions of people. We provide investment servicing, data & analytics, investment research & trading and investment management to institutional clients.

Work, Live and Grow. We make all efforts to create a great work environment. Our benefits packages are competitive and comprehensive. Details vary by location, but you may expect generous medical care, insurance and savings plans, among other perks. You’ll have access to flexible Work Programs to help you match your needs. And our wealth of development programs and educational support will help you reach your full potential.

Inclusion, Diversity and Social Responsibility. We truly believe our employees’ diverse backgrounds, experiences and perspectives are a powerful contributor to creating an inclusive environment where everyone can thrive and reach their maximum potential while adding value to both our organization and our clients. We warmly welcome candidates of diverse origin, background, ability, age, sexual orientation, gender identity and personality. Another fundamental value at State Street is active engagement with our communities around the world, both as a partner and a leader. You will have tools to help balance your professional and personal life, paid volunteer days, matching gift programs and access to employee networks that help you stay connected to what matters to you.

State Street is an equal opportunity and affirmative action employer.

Discover more at StateStreet.com/careers

Salary Range:

The range quoted above applies to the role in the primary location specified. If the candidate would ultimately work outside of the primary location above, the applicable range could differ.

Employees are eligible to participate in State Street’s comprehensive benefits program, which includes: our retirement savings plan (401K) with company match; insurance coverage including basic life, medical, dental, vision, long-term disability, and other optional additional coverages; paid-time off including vacation, sick leave, short term disability, and family care responsibilities; access to our Employee Assistance Program; incentive compensation including eligibility for annual performance-based awards (excluding certain sales roles subject to sales incentive plans); and, eligibility for certain tax advantaged savings plans.

For a full overview, visit https://hrportal.ehr.com/statestreet/Home.

About State Street

Across the globe, institutional investors rely on us to help them manage risk, respond to challenges, and drive performance and profitability. We keep our clients at the heart of everything we do, and smart, engaged employees are essential to our continued success.

We are committed to fostering an environment where every employee feels valued and empowered to reach their full potential. As an essential partner in our shared success, you’ll benefit from inclusive development opportunities, flexible work-life support, paid volunteer days, and vibrant employee networks that keep you connected to what matters most. Join us in shaping the future.

As an Equal Opportunity Employer, we consider all qualified applicants for all positions without regard to race, creed, color, religion, national origin, ancestry, ethnicity, age, disability, genetic information, sex, sexual orientation, gender identity or expression, citizenship, marital status, domestic partnership or civil union status, familial status, military and veteran status, and other characteristics protected by applicable law.

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Job Application Disclosure:

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.