About Signify

Through bold discovery and cutting-edge innovation, we lead an industry that is vital for the future of our planet: lighting. Through our leadership in connected lighting and the Internet of Things, we're breaking new ground in data analytics, AI, and smart solutions for homes, offices, cities, and beyond.

At Signify, you can shape tomorrow by building on our incredible 125+ year legacy while working toward even bolder sustainability goals. Our culture of continuous learning, creativity, and commitment to diversity and inclusion empowers you to grow your skills and career.

Join us, and together, we’ll transform our industry, making a lasting difference for brighter lives and a better world. 

More about the role

Key Areas of Responsibility

• Support Supply Chain Business Process Owners, key users and project teams in maintaining SAP IBP solutions aligned to the global template and deploying the global S/4 HANA implementation on a local level.
• Support and enhance SAP IBP planning capabilities across Demand Planning, Supply planning (as well time series (TS) as order based Planning (OBP)), Inventory Optimization and S&OP.
• Provide end-to-end functional support in an AMS environment including incident management, service requests, defect resolution and root cause analysis in line with agreed service levels.
• Monitor and manage planning jobs, batch processes and system integrations with ECC / S/4HANA and BW / BI, ensuring stable and consistent planning operations.
• Support critical business planning cycles and ensure timely resolution of issues impacting global operations.
• Support planning processes with strong integration across ERP, Manufacturing, Warehousing, EIM/BW, Basis and Integration domains.
• Provide user support, functional guidance and knowledge sharing to enable consistent adoption and operational effectiveness.
• Support legacy integration and transition scenarios leveraging knowledge of SAP APO SNP where applicable

Critical Experiences and Skills

• Bachelor’s or Master’s degree in Engineering, Supply Chain, Computer Science, Information Technology or a related field.
• Hands-on experience in SAP IBP support with strong functional expertise in Demand Planning (DP), Supply Planning (OBP/TS) and Inventory Optimization.
• Strong understanding of IBP integrations with ECC / S/4HANA, BW / BI and data integration tools (eg. CI-DS, CI, SDI, RTI)
• Experience working in a global application maintenance support or production support environment including stakeholder management and cross-functional collaboration.
• Experience in system enhancements, incident resolution, problem management, testing and delivery of supportable business solutions.
• Experience supporting critical planning operations and business process continuity.
• SAP APO knowledge and SAP IBP certifications are an advantage.
• Strong communication, collaboration and stakeholder management skills.
• Understanding of IT delivery methodologies and service management frameworks.

Grading Differentiators

• Good knowledge of SAP IBP functional processes and incident management practices.
• Operates independently within assigned functional scope and delivers with limited supervision.
• Able to resolve moderately complex functional issues across integrated planning processes.
• Contributes effectively to support, enhancement and continuous improvement initiatives

Everything we’ll do for you

You can grow a lasting career here. We’ll encourage you, support you, and challenge you. We’ll help you learn and progress in a way that’s right for you, with coaching and mentoring along the way. We’ll listen to you too, because we see and value every one of our 27,000+ people. We believe that a diverse and inclusive workplace fosters creativity, innovation, and a full spectrum of bright ideas. With a global workforce present in 70+ countries, we are dedicated to creating an inclusive environment where every voice is heard and valued, helping us all achieve more together. 

Come join us, and together we can light up the future.