The Equipment Sales Specialist works closely with O'Reilly/Ozark sales representatives and store team members in the expansion of professional tool & equipment sales.  Works primarily in Tool & Equipment call center.

ESSENTIAL JOB FUNCTIONS

Provide contact center support to O'Reilly team members with prompt, courteous, and professional phone service. Maintain and communicate through tool & equipment e-mail box, zipline, etc.

Supports team members and TSMs with equipment sales, shipping, warranty, repairs, leasing, and closing of equipment sales with phone and e-mail communication. Provide training to team members and TSMs with professional equipment sales call techniques/features and benefits.

Prepare purchase orders for tool and equipment items not stocked in our DCs.  Update, track, follow-up, and log, according to department procedures. Ensure equipment site surveys are received from the field and are accurate.

Promote lease offering program for equipment sales to field team members and O'Reilly stores.

Responsible for completing all assigned daily training to maximize field skills to support Professional Customer growth, remain compliant with company policies and procedures, and minimize accidents and related expenses.           

SKILLS/EDUCATION/KNOWLEDGE/EXPERIENCE/ABILITIES

Required:

High School diploma or equivalent (GED)

Excellent customer service, phone, organizational, and problem-solving skills                   

Strong computer skills with experience in data entry and 10-key (Microsoft Excel and Word, email, etc.)

Ability to work well on a team and independently

1 - 2 years automotive or equipment sales experience                                            

Bilingual (English/Spanish preferred)

O’Reilly Auto Parts has a proven track record of growth and stability. O’Reilly is full of successful career stories and believes in a strong promote-from-within philosophy, encouraging you to grow your career along with the organization. 

Total Compensation Package:

• Competitive Wages & Paid Time Off

• Stock Purchase Plan & 401k with Employer Contributions Starting Day One

• Medical, Dental, & Vision Insurance with Optional Flexible Spending Account (FSA)

• Team Member Health/Wellbeing Programs

• Tuition Educational Assistance Programs

• Opportunities for Career Growth

O’Reilly Auto Parts is an equal opportunity employer. The Company does not discriminate on the basis of race, religion, color, national origin or ancestry (including immigration status or citizenship), sex, sexual orientation, gender identity, pregnancy (including childbirth, lactation, and related medical conditions,) age (40 and over), veteran status, uniformed service member status, physical or mental disability, genetic information (including testing or characteristics) or another protected status as defined by local, state, or federal law, as applicable.

Qualified individuals with a disability may be entitled to reasonable accommodation under the Americans with Disabilities Act. If you require a reasonable accommodation during the application or employment process, please send an email to: [email protected] or call (800) 471-7431 option , and provide your requested accommodation, and position details.