ICON is a global healthcare intelligence and clinical research organisation united by a mission to bring new medicines and treatments to patients faster.

As a values-driven organisation, integrity, collaboration, agility, and inclusion are at the heart of how we work and interact with each other, customers, patients and suppliers.

We are looking for a Project Associate to join the Author Collaboration Unit (ACU) at MAPI Research Trust, in collaboration with ICON plc.

The Project Associate will support the ACU team by helping to maintain accurate, complete and up-to-date Clinical Outcome Assessment (COA) and translation information within MAPI Research Trust systems.

This role would suit someone who is highly organised, detail-focused and comfortable working with data. You will review and update records, investigate discrepancies, support translation data checks and help ensure information is accurate and easy for teams to find and use.

Key Responsibilities

Data Quality & Maintenance

• Review COA and translation records to identify missing, inaccurate, outdated, duplicated or inconsistent information.
• Correct and update records using verified source information.
• Standardise data fields, naming conventions, links and record relationships to improve accuracy and searchability.
• Carry out quality checks following updates and maintain clear records of changes and outstanding issues.
• Support ongoing data-cleanup and data-quality initiatives.

Translation Data Review

• Review recurring reports from ICON Language Services relating to updated and newly available translations.
• Check that translations are correctly recorded, including language, country, version, format, status and related COA information.
• Compare reports against existing system records and investigate discrepancies.
• Update records once the correct information and source have been confirmed.
• Identify missing information, duplicates or inconsistencies and escalate queries to the appropriate teams when required.
• Ensure completed updates are correctly linked and searchable within the system.

Project & Team Support

• Manage assigned tasks and activities in line with agreed priorities, procedures and timelines.
• Track progress, maintain clear documentation and highlight any issues or blockers.
• Conduct targeted searches for COA information, including instrument names, developers or copyright holders, versions, translations, language and country availability, and supporting documentation.
• Gather and compare information from approved internal systems, reports and other validated sources.
• Support the ACU team with data lookups, reconciliation, translation checks and database updates.
• Flag conflicting or unsupported information rather than making unverified changes.

Reporting & Process Improvement

• Maintain trackers, summaries and status reports using Microsoft Excel and other approved tools.
• Monitor outstanding actions and data-quality issues.
• Follow established ACU procedures, data-entry standards and document-control requirements.
• Maintain work instructions, checklists and reference materials.
• Identify opportunities to improve data quality, searchability and operational processes.
• Handle confidential and proprietary information appropriately.

Knowledge, Skills & Experience

• Excellent attention to detail and a strong focus on accuracy.
• The ability to review large volumes of information methodically and identify discrepancies.
• Good analytical, research, problem-solving and organisational skills.
• Good working knowledge of Microsoft Excel, including sorting, filtering, lookups and basic data analysis.
• The ability to manage priorities, follow detailed processes and meet deadlines.
• Strong written communication skills in English.
• Experience working with structured databases or content-management systems would be an advantage.
• Additional language skills would be beneficial.
• Previous experience with Clinical Outcome Assessments, translations, licensing information or regulated content would be an advantage, but is not essential, as training can be provided.
  

Employment with ICON is contingent upon having the legal right to work in the country where the role is based.

Rewards & Benefits

ICON offers a competitive and comprehensive total rewards package designed to support your health, wellbeing, and career development.

Benefits may include:

• Competitive base salary and performance related incentives
• Health and wellbeing programmes including medical, dental, and vision coverage where applicable
• Retirement and pension plans
• Life assurance and disability coverage
• Employee assistance programmes and wellbeing resources
• Learning and development opportunities through structured training and career pathways

Benefits may vary depending on role and location.

Visit our careers site to read more about the benefits ICON offers.

Inclusion and Accessibility

ICON is an equal opportunity employer. We are committed to building an inclusive and accessible workplace where everyone feels valued and supported.

If you require reasonable accommodations during the recruitment process, please let us know or submit a request here.

Are you a current ICON Employee? Please click here to apply