At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed.  We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at—all from Day One.

Job Description

U.S. Bank is seeking an Enterprise Transmission Implementation Specialist with Client Connectivity, project analysis and IT data tools experience to contribute toward the success of our technology initiatives. 

Essential Functions

- Responsible for analysis, application and design of managed file transfer solutions targeted to expand or implement new service solutions for interjnal or external customers.

- Consults customers through the implementation process and education, as appropriate, to ensure timely implementation. 

- Responsible for systems analysis and design for solution that aligns corporate standards with customer requirements.

- Analyze customers request, validate for completeness of information and alignment with current standards.  Appropriately refer non-standard implementations as directed.

- Communicates required standards and discusses options for compliance with internal or external customers.  Provides information for successful implementation. 

- Ensures completeness of implementation records and accuracy of data entry.

- Updates appropriate data within implementation workflow tool. Reports on project progress, service level agreement attainment, and customer issue escalation.

- Completes appropriate forms or processes for customer requests, which require additional network security access.

- Performs validation testing for all new data transmission set-ups with internal or external customers. 

- Completes testing documentation, as required, for customer testing.

- Coordinates with application teams, as needed, for a complete customer test.

- Advises and discusses the implementation standard with customers and provides additional information, as required, for a successful implementation.

- Trains customers on the production process of the implementation.

Successful applicants will exemplify US Bank's ethical principles of uncompromising integrity, respect for others, accountability for decisions and actions, and good citizenship.

Basic Qualifications
- Bachelor’s degree, or equivalent work experience
- Typically five or more years of relevant experience

Preferred Skills/Experience

Working experience in:

- Five or more years’ experience within a total Information Technology (IT) environment.

- Five or more years’ experience with managing day-to-day delivery of managed file transfer services to clients.

- IBM suite of managed file transfer applications (e.g. Sterling File Gateway, Partner Engagement Manager)

- IT environment

- Problem management

- IT standards, procedures, policy

- IT service management (ITSM)

Extensive experience in:

- Technical troubleshooting

- IT incident management

Location expectations 
This role requires working from a U.S. Bank location three (3) or more days per week.

If there’s anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants.

Benefits: 

Our approach to benefits and total rewards considers our team members’ whole selves and what may be needed to thrive in and outside work. That's why our benefits are designed to help you and your family boost your health, protect your financial security and give you peace of mind. Our benefits include the following:

• Healthcare (medical, dental, vision)

• Basic term and optional term life insurance

• Short-term and long-term disability

• Pregnancy disability and parental leave

• 401(k) and employer-funded retirement plan

• Paid vacation (from two to five weeks depending on salary grade and tenure)

• Up to 11 paid holiday opportunities

• Adoption assistance

• Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law

Review our full benefits available by employment status here.

U.S. Bank is an equal opportunity employer. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, and other factors protected under applicable law.

E-Verify

U.S. Bank participates in the U.S. Department of Homeland Security E-Verify program in all facilities located in the United States and certain U.S. territories. The E-Verify program is an Internet-based employment eligibility verification system operated by the U.S. Citizenship and Immigration Services. Learn more about the E-Verify program.

U.S. Bank will consider qualified applicants with arrest or conviction records for employment. U.S. Bank conducts background checks consistent with applicable local laws, including the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act as well as the San Francisco Fair Chance Ordinance. U.S. Bank is subject to, and conducts background checks consistent with the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA). In addition, certain positions may also be subject to the requirements of FINRA, NMLS registration, Reg Z, Reg G, OFAC, the NFA, the FCPA, the Bank Secrecy Act, the SAFE Act, and/or federal guidelines applicable to an agreement, such as those related to ethics, safety, or operational procedures.

Applicants must be able to comply with U.S. Bank policies and procedures including the Code of Ethics and Business Conduct and related workplace conduct and safety policies.

Posting may be closed earlier due to high volume of applicants.