At Roche you can show up as yourself, embraced for the unique qualities you bring. Our culture encourages personal expression, open dialogue, and genuine connections,  where you are valued, accepted and respected for who you are, allowing you to thrive both personally and professionally. This is how we aim to prevent, stop and cure diseases and ensure everyone has access to healthcare today and for generations to come. Join Roche, where every voice matters.

The Position

Enterprise Insight lead (Commercial Analytics)

Drive an integrated, enterprise-wide insight engine by unifying patient, customer, and commercial data (Roche Performance)  into one coherent strategic narrative. Enable high-quality, data-driven decision making that accelerates patient access, Customer Engagement, business performance, and organisational impact.

This role blends:

• Breakthrough Patient Impact (Patient Funnel & Out Of Pocket Access Barriers)
• Breakthrough Market Access opportunity (Business Case)
• Enterprise & Advanced Insight Integration
  to shape key decisions for growth, performance, and strategic prioritisation.

Understand patient value and investment requirements for each breakthrough opportunity. Analyse across portfolio to guide the Business Team (Disease Area) on optimisation patient opportunity

Build integrated insight across all business units and patient-support initiatives. Create the “single source of insight truth” for the organisation and provide early signals, scenario modelling, and forward-looking recommendations that guide portfolio decisions, resource allocation, and strategic planning.

Key Responsibilities

Business Opportunity :  Understand and access potential breakthrough opportunity for patient impact areas

• Support Business Unit lead & Commercial Team on Patient funnel to visualise deep understanding of patient characteristics, patient segmentation, and behaviour across the full patient journey.
• Conduct end-to-end patient funnel analysis to identify barriers, breakthrough opportunities, and accelerate the plan.
• Partner closely with Business Unit lead & Commercial Team, and cross-functional teams to unlock Selfpay channel efficiency and improve patient access.
• Collaborate with Integrated Customer Experience Partner (ICX) to translate funnel signals into clear actions for marketing, field, and digital activities.

Business Case Simulation :

• Collaborate with Business Unit lead, and Access Lead to build business cases that support Macro level access and reimbursement strategy 
• Conduct scenario analysis and model various access pathways to guide reimbursement priorities and investment decisions.

Customer Insight:

• Generate a holistic understanding of customer needs, segmentation, behaviour drivers, and personas.
• Integrate all Customer Experience signals across touchpoints to create a unified customer storyline. Turn Customer insights to proposed actionable item to Business Unit
• Serve as the point of contact for APAC & Global insight-related initiatives and frameworks.

Roche Performance:

• Working closely with Finance Partner on bringing Roche performance  (Planned & Actual) to integrate with overall insight to Organisation Performance

Organisational Insight & Enterprise Analytics:  In partnership with the Head of Business Enablerment to..

-Build and continuously refine the organisation’s strategic planning process and shift focus to accelerate commercialisation.

-Understand organisational priorities and key indicators of success, breakthrough areas, and convert them into forward-looking insights

-Integrate organisational insights with sales metrics, performance drivers, portfolio trends, and channel mix implications to form a full enterprise performance picture.

What Success Looks Like

• Insights become the unified source of truth for enterprise decisions.
• Catch Up breakthrough areas to drive business impact
• Leadership relies on this role for clarity, prioritisation, and strategic foresight.
• Patient, customer, and organisational insights merge into a single, powerful narrative.
• Recommendations lead to measurable improvements in channel performance, programme impact, and patient access.
• Business teams shift from reactive to data-driven and proactive.

Experience & Qualifications

• Bachelor's degree, an advanced degree in  MBA is a plus
• Background of Commercial Finance / Commercial Business Case Analytic is a plus
• Strong in commercialisation mindset and generating the business case.
• Strong enterprise leadership of cross functional teams and ability to influence across a matrix without authority
• Experience in insight generation processes, turning available data into actionable suggestions that can contribute to the desired outcomes for each disease area.

Who we are

A healthier future drives us to innovate. Together, more than 100’000 employees across the globe are dedicated to advance science, ensuring everyone has access to healthcare today and for generations to come. Our efforts result in more than 26 million people treated with our medicines and over 30 billion tests conducted using our Diagnostics products. We empower each other to explore new possibilities, foster creativity, and keep our ambitions high, so we can deliver life-changing healthcare solutions that make a global impact.

Let’s build a healthier future, together.

Roche is an Equal Opportunity Employer.