This role is four days onsite, with the flexibility to work from home one day per week M&T Work Model - 4 Days In-Office | 1 Day Work From Home  

The Bank sponsors individuals for TN and H-1B transfers on a case by case basis. Please note that this position is not open to anyone on an F-1 student visa including those eligible for CPT/OPT or the Stem OPT extension. 

Overview:    

Manages the activities of several eGRC Engineers/Teams and responsible for each Team’s/unit’s development and systems support efforts.  Provides day-to-day direction for the units and applications in line with goals of department and the clients they support.  Responsible for managing client relations and expectations.  Manages the project queue for their area.  Strives to achieve individual and organizational objectives at minimum cost. This role leads multiple engineers and Archer development teams. The hiring manager is looking for a hands-on technical leader with strong RSA Archer expertise and people-management experience who can oversee governance, risk, and compliance technology solutions in an enterprise banking environment.

Primary Responsibilities:

• Manage and participate in consults with client management in the analysis of short-range business requirements and recommend innovations that anticipate future impact of changing business requirements.  Responsible for building a positive client relationship.
• Monitor the technology direction of the industry and vendor applications.
• Research and initiate change to the status quo, when necessary.
• Responsible for vendor and product analysis and recommendations.
• Oversee application development, support testing efforts, technology infrastructure/project management and other technology domains.
• Serve as subject matter expert in assigned area of responsibility.
• Build rapport within the organization. Communicate and develop a professional level of communication and cooperation.
• Maintain relationships with vendors and professional organizations.
• Control the activities of the teams, assign personnel to various projects and direct their activities.
• Ensure completion of schedules.  Responsible for short-term staffing planning.
• Implement technology consistent with Division standards and long-range plans. Ensure adherence to all Department and Technology standards and procedures, including all documentation requirements.
• May translate requirements to assist staff in preparing detailed specifications for system enhancements.  Manage recommended designs based on business and technology requirements.   Identify issues and concerns.
• Manage monitoring project plans; may coordinate major project activities.  Remain current on activities outside the team that may impact the team or client environment.
• Develop and manage multiple cost center budgets.
• Recommend and initiate new policies and procedures that improve the performance and effectiveness of the Department.
• Exercise usual authority of a manager concerning staffing, performance appraisals, promotions, salary recommendations, performance management and terminations.
• Understand and adhere to the Company’s risk and regulatory standards, policies and controls in accordance with the Company’s Risk Appetite.  Design, implement, maintain and enhance internal controls to mitigate risk on an ongoing basis.  Identify risk-related issues needing escalation to management.
• Promote an environment that supports belonging and reflects the M&T Bank brand.
• Maintain M&T internal control standards, including timely implementation of internal and external audit points together with any issues raised by external regulators as applicable.
• Complete other related duties as assigned.

Scope of Responsibilities:

Oversees a team where the majority of employees are engineers and/or architect individual contributors, or Engineering Supervisors.

Supervisory/Managerial Responsibilities:

5 to 10

Education and Experience Required:

• A combined minimum of 9 years’ higher education and/or work experience, including a minimum of 4 years’ engineering and/or architecture experience and 3 years leadership experience
• 3 to 5 years’ experience leading Archer Development Teams
• Strong communication skills with the ability to translate business requirements into technical Archer solutions and work across business and technical teams.

• Capable of working on multiple projects of a complex nature
• Proficiency with project management, word processing and spreadsheet applications
• Complete understanding of the system development life cycle
• Excellent problem-solving skills to assist in issue resolution
• Familiar with application development software and hardware platforms
• Excellent verbal and written communication skills
• Excellent analytical skills
• Excellent decision-making skills
• Strong project management skills
• Strong presentation skills
• Experience encouraging teamwork and serving as role model when leading and directing others
• Understanding of technical, business and operational impacts of a project or problem

Education and Experience Preferred:

• Strong hands-on experience with Archer (RSA Archer) platform development, configuration, and administration.
• Experience developing and maintaining Archer applications, fields, layouts, workflows, calculations, reports, dashboards, and data-driven events.
• Strong understanding of Archer Advanced Workflow and troubleshooting workflow/configuration issues.
• Experience with Archer integrations, including REST APIs, Web Services, Data Feeds, and integrations with external/enterprise systems.
• Strong knowledge of SQL for data analysis, troubleshooting, reporting, and supporting Archer integrations.
• Experience with PowerShell or other scripting/automation technologies for file processing, integrations, operational support, and process automation.
• Ability to troubleshoot production issues, analyze logs/errors, identify root causes, and work with infrastructure, security, and application support teams.
• Understanding of authentication, service accounts, certificates, secure file transmission, APIs, and enterprise security practices.
• Experience with source control and CI/CD practices, preferably Git/GitLab, for managing scripts, integration code, and deployment artifacts.
• Experience designing, supporting, or integrating with an Archer Data Hub or centralized data repository used to make Archer data available for reporting, analytics, and downstream consumers.
• Strong data analytics and data management skills, including data profiling, mapping, transformation, validation, reconciliation, and investigation of data-quality issues.
• Experience managing inbound and outbound data pipelines using SQL, APIs, Data Feeds, data extracts, CSV files, secure file transfers, and scripting or automation technologies.

We support our team members with generous benefits. 

• Competitive compensation 
• Health, welfare, and retirement benefits 
• 401(k) match at 5% 
• Work-life balance and flexible work arrangements 
• Banking Officers start with 25 days PTO plus 12 paid holidays  
• 40 hours paid volunteer hours per year 
• Much more. For details, see: M&T Benefits Overview 

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