Our Mission

To improve the health of the communities we serve through contemporary, innovative, quality healthcare solutions.

Schedule: Monday - Friday 8:00 AM - 4:30 PM (Exempt)

What You'll Do

The Employee Engagement Specialist is responsible for enhancing the overall employee experience by planning, coordinating, and executing engaging organizational events and recognition programs that align with company goals within our Northwest Arkansas market. This role manages end-to-end event logistics—including budgeting, vendor coordination, communications, and on-site support—while ensuring compliance with policies and safety standards. The specialist leads employee recognition initiatives, oversees rewards programs, and tracks engagement outcomes through data analysis and feedback processes to drive continuous improvement. Additionally, the position supports internal communications, onboarding and employee experience activities, and career development initiatives, while serving as a liaison with external partners and providing cross-functional support to Human Resources operations.

Responsibilities:

• Plan, coordinate, and execute a variety of employee engagement and organizational events, ensuring alignment with organizational goals.
• Manage all aspects of assigned events, including timelines, budgets, logistics, vendor coordination, and on-site support.
• Coordinate event elements such as venue selection, catering, audiovisual needs, décor, registration, and attendee communications.
• Monitor event success through data tracking, reporting, and post-event evaluations, recommending improvements for future initiatives.
• Ensure all activities and events comply with organizational policies, safety standards, and regulatory requirements.
• Lead and support employee recognition and rewards programs, ensuring timely and meaningful acknowledgment of staff contributions.
• Coordinate recognition initiatives (e.g., awards programs), including nomination processes, voting, communication, and distribution of rewards.
• Maintain inventory and oversee procurement of event materials and recognition items.
• Support employee engagement initiatives, including participation on engagement teams and management of internal communication platforms (e.g., social media pages).
• Assist with employee experience activities such as onboarding, new hire orientation, and general employee support programs.
• Provide guidance and resources to employees regarding career development and internal growth opportunities.
• Coordinate and administer employee feedback processes, including satisfaction surveys and reporting of results.
• Serve as a liaison between the organization and external partners such as educational institutions and community groups.
• Provide cross-functional support to Human Resources operations as needed, including front desk or administrative backup coverage.

Knowledge / Skills / Abilities

• Strong organizational and time-management skills with the ability to manage multiple projects simultaneously in a fast-paced healthcare environment
• Excellent verbal and written communication skills, with the ability to effectively interact with employees, managers, administrators, and personnel at all professional levels
• Proven ability to present programs and information in a variety of formats to diverse audiences
• Detail-oriented, proactive, and highly accurate, with the ability to work independently and meet deadlines
• Strong analytical thinking and problem-solving abilities, with a customer-service mindset
• Ability to build collaborative relationships and work effectively across diverse teams
• Proficiency in Microsoft Office applications, including Word, Excel, Outlook, and PowerPoint
• Experience with event management software and data entry, including strong 10-key skills
• High level of organization as a self-starter with the ability to prioritize and adapt in dynamic environments
• Human Resources background or foundational knowledge preferred

Working Conditions

• Normal office environment.
• Ability to work flexible hours, including occasional evenings or weekends for events.

Physical Demands:

• Occasional lifting up to 50 pounds.
• Normal range of hearing.
• Requires prolonged times of sitting as well as extensive standing, walking, bending and stooping.
• Sufficient sensory-motor dexterity to complete motor skills tasks such as operating a keyboard, telephone, scanner, photocopier, calculator, and other office equipment as needed.

Requirements:

• 3 years of customer service and/or healthcare experience.
• Excellent computer skills (Microsoft Office Products) including generating reports, manipulating and analyzing data (Excel).

Preferred Requirements:

• Experience in a healthcare setting strongly preferred.
• Experience in employee engagement, community involvement, or career development.

Freeman Perks and Programs

• For eligible full time and part-time employees Freeman offers a wide variety of career opportunities, a great work culture and generous benefits, most starting day one!
• Health, vision, dental insurance
• Retirement with employer match
• Wellness program with discounts to Health Insurance or Cash Bonus with Participation
• Milestone payments with longevity of employment
• Paid Time Off (PTO)
• Extended sick pay
• Learning Center designated only for Freeman Family members
• Payroll deduction at different locations such as The Daily Grind, Freeman gift shop.