We’re Civica and we make software that helps deliver critical services for citizens all around the world. From local to state government, to education, to health and care, over 5,000 public bodies across the globe use our software to help provide critical services to over 100 million citizens.

Our aspiration is to be a GovTech champion everywhere we work around the globe, supporting the needs of citizens and those that serve them every day. Building on 21 years of continuous growth and success, we're at a pivotal point on our journey to realise that aspiration.

We are looking for a Project Coordinators to join the team. This is a Hybrid role with 3 days a week in our London office on Clarendon Road.

Why you will love this opportunity as Election Project Coordinator at Civica!

Civica Election Services delivers election, voting and governance projects for a wide range of organisations, helping citizens and members to engage, register, vote and govern democratically. In this role, you’ll support projects from planning through to delivery, working with clients and internal teams to keep activity organised, accurate and on track. 

This is an entry-level opportunity for someone who wants to learn and build a career in project management or elections. You’ll begin by shadowing and supporting experienced colleagues, then take ownership of your own projects as your knowledge and confidence develop. Because each client and project is different, the role suits someone who is curious, proactive and comfortable adapting their approach rather than simply following the same process each time. 

What you will do to be successful in this role

Responsibilities:

• Coordinate and support multiple election and governance projects from initial planning through to delivery. 
• Work with clients, Project Managers and Consultants to understand requirements and translate them into clear project activity.
• Prepare and maintain project specifications, timelines, documentation and accurate records. 
• Coordinate with internal production, design and digital teams to align schedules, resources and key milestones.
• Attend client meetings, track actions and provide clear updates throughout the project lifecycle.
• Carry out quality checks and help identify and resolve issues before they affect delivery.
• Support compliance with election law and Civica procedures relating to quality, data security and business continuity.
• Build your knowledge of election delivery and project management, progressing towards ownership of increasingly complex projects. 

Requirements

• Excellent written and verbal communication skills, with the confidence to work with clients and colleagues at different levels. 
• Strong organisation and time management skills, with the ability to manage tasks or projects at different stages. 
• A proactive, self-starting approach, with the ability to use initiative, think critically and suggest practical solutions. 
• Curiosity and a willingness to learn, particularly about elections, governance, legislation and project delivery. 
• Strong attention to detail, with a commitment to keeping accurate records and producing high-quality work. 
• A collaborative and adaptable approach, with an interest in client-facing work and the confidence to respond when project requirements vary. 

We Want You to Bring Your Whole Self to Work
There is no such thing as the perfect candidate, so if you think you have what it takes but don't necessarily meet every single point on the list above, please still get in touch. We'd love to have a chat and see if you could be a great fit.

Why You'll Love Working with Us
As a company, we're passionate about what we do and the citizens we serve. If you, too, want to champion the use of technology in public services to improve outcomes for citizens and public sector organizations, then Civica is the right place for you. We will help you unlock the best version of yourself, achieve career growth, and make a real difference to people and communities.

We know that when our people are happy, they work better and have greater job satisfaction. Here's what you can expect:

Benefits

Time Off & Work-Life Balance

✔ 25 Days Annual Leave + bank holidays – plus the option to buy up to 10 extra days!
✔ Days of Difference – Up to 3 extra days off for volunteering.

Financial Well-being & Security

✔ Pension Contributions – 5% employer match to support your future.
✔ Income Protection – Up to 75% salary cover for long-term illness.
✔ Life Assurance – 4x salary tax-free lump sum.
✔ Critical Illness Cover – £25,000 lump sum (extendable to dependents).

Health & Perks

✔ Private Medical Insurance – Fast access to private healthcare.
✔ Health Cash Plan – Claim back physio, therapies & more.
✔ Dental Insurance – Cover for routine & emergency care.

✔ Electric Vehicle (EV) Scheme – A wide range of electric & hybrid vehicles.
✔ Affinity Groups – Join employee-led communities.
✔ Bounty Bonus – Refer a friend & get rewarded.

At Civica, we are committed to building an inclusive and diverse workplace where everyone feels valued and supported. We believe that a variety of perspectives drives innovation and excellence, and we welcome applicants from all backgrounds, cultures, and experiences.

We are an equal opportunity employer. We do not discriminate based on race, ethnicity, religion, gender, sexual orientation, disability, age, or any other legally protected characteristic. Our recruitment process is designed to ensure fairness and transparency, so every candidate has an equal chance to contribute to our mission.

If you need any adjustments or accommodations to participate in our recruitment process, please let us know. We are here to support you.