At Epiq, your work contributes to complex, global legal outcomes. You’ll join a values‑driven community where integrity guides decisions, relentless service sets the bar, and we thrive on big challenges together. We invest in your growth with enterprise‑wide learning and mobility. We celebrate who you are, and we respect life beyond work with flexibility that’s recognized externally. Enabled by modern platforms and AI, you’ll do the most meaningful work of your career and see your impact at scale.

Job Description:

Epiq is seeking an experienced operational and client-service leader based in the United Kingdom or Europe to join our Cyber Incident Response business as Manager, International Data Mining. This role will lead the delivery of data mining and document review services for cyber incident response matters across Europe and Asia-Pacific, while supporting global projects as needed.

The Manager will oversee an international team, maintain consistent delivery and quality standards, serve as a senior escalation point, and help expand Epiq’s technology-enabled data mining capabilities. This is a hands-on leadership role that combines people management, client delivery, process improvement, and technology implementation.

Responsibilities: 

·         Ensure clients receive world-class service during project initiation, data mining, review, and case closure 

·         Manage a team of project management & data mining professionals 

·         Serve as a point of escalation for client concerns or internal quality challenges 

·         Prioritize servicing the growth of our business in the European and Asia-Pacific markets while supporting North America as a secondary objective

·         Build & continuously improve Epiq’s data mining capabilities 

·         Personally manage client projects when required 

·         Provide mentorship and continuous personal development to team members 

·         Implement new software (including AI & machine learning tools) as defined by leadership 

·         Complete other special transformative projects as defined by leadership 

·         Participate in ongoing professional development 

Job Requirements: 

·         Candidates must have at least 6+ years of experience in eDiscovery Client Services, eDiscovery Project Management, Technology Assisted Review, or Cyber Incident Response 

·         Candidates must have extensive experience in managing clients, and thrive on dealing with difficult deadlines or requests 

·         Candidates must be technically proficient with Relativity & eDiscovery concepts regarding data culling, including keyword searching & metadata analysis 

·         Candidates must be excellent communicators, and raise the bar for written and verbal communication both at Epiq and with customers 

·         Candidates must have extensive experience in working independently with Sales teams throughout the lifecycle of a project

·         Candidates must be able to work flexibly to support colleagues in non-European geographies, with corresponding flexibility provided during standard working hours when off-hours support is required

·         Candidates must be able to work with peers in a collaborative environment to maintain a singular standard for processes & policies across continents

·         Ideal candidates will have experience managing people & fostering professional development 

·         Ideal candidates will have experience with document review operations

·         Ideal candidates will be industrious and prepared to take the initiative to support a growing business 

·         Ideal candidates will have experience with other industry specific tools, such as Canopy 

·         Ideal candidates will have experience with machine learning & AI-based culling tools as they relate to eDiscovery & Cyber Incident Response 

·         Ideal candidates will have a deep interest in investigating & applying new technology

Must be located and authorised to work in the United Kingdom.

#LI-JM1 #LI-Remote

Epiq Leadership Compass

Builds Talented Teams

Builds and develops inclusive, high-performing teams aligned to strategic goals for exceptional talent and business results.

• Focus on employee engagement

• Build a strong talent pipeline

Fosters Relationships & Collaboration

Builds trust and alignment through open communication, shared goals, and strong partnerships to drive collective success.

• Build trust-based partnerships

• Nurture long-term relationships

• Remove collaboration barriers

• Celebrate cross-team success

Engages & Influences

Inspires action and alignment through clear communication, purposeful influence, and a compelling vision.

• Use storytelling to build buy-in

• Align communication with organizational goals

• Guild alignment through strong engagement

Maximizes Performance

Sets and reinforces performance standards that drive results, ensure accountability, and align with Epiq’s goals.

• Use data to identify improvement opportunities

• Make informed decisions

• Align team goals with boarder strategy

• Empower teams to manage their own goals

• Translate vision into clear priorities

• Prepare for disruptions with strong change management

Achieves Operational Success

Drives continuous improvement and operational excellence through smart processes, data insights, and quality execution.

• Improve workflows for team efficiency

• Use clear documentation and expectations

• Resolve issues quickly using data and feedback

It is Epiq’s policy to comply with all applicable equal employment opportunity laws by making all employment decisions without unlawful regard or consideration of any individual’s race, religion, ethnicity, color, sex, sexual orientation, gender identity or expressions, transgender status, sexual and other reproductive health decisions, marital status, age, national origin, genetic information, ancestry, citizenship, physical or mental disability, veteran or family status or any other basis protected by applicable national, federal, state, provincial or local law. Epiq’s policy prohibits unlawful discrimination based on any of these impermissible bases, as well as any bases or grounds protected by applicable law in each jurisdiction. In addition Epiq will take affirmative action for minorities, women, covered veterans and individuals with disabilities. If you need assistance or an accommodation during the application process because of a disability, it is available upon request. Epiq is pleased to provide such assistance and no applicant will be penalized as a result of such a request.  Pursuant to relevant law, where applicable, Epiq will consider for employment qualified applicants with arrest and conviction records.