The Director, People Partner is responsible for shaping and executing a forward-looking talent strategy that supports the organization’s digital, operational, and cultural transformation, specifically in the areas of succession planning, talent management, change management, organizational and performance management, employee engagement, training and development, and compensation.

This position is a key member of the leadership teams, providing advice to management and developing/implementing HR initiatives which support business unit strategies and enable the organization to anticipate and adapt to existing and future needs, improve efficiency, and meet business goals. This position provides HR support multiple business groups.

Responsibilities:

• Partner with business leaders and HR Shared Services to execute on current strategic HR plans to increase financial and actuarial bench strength
• Key member of functional leadership teams; leads and supports initiatives to drive organizational effectiveness within the business groups.
• Responsible for ongoing identification of strategic issues and implementing HR policies, programs, and practices to support the attainment of business goals and objectives
• Provide HR leadership through deliverables in the areas of business strategy, employee engagement, organizational development, performance management, talent management, change management and succession planning
• Accountable for the effective delivery of Human Resources Services to the business unit
• Manage critical HR cycles including the compensation cycle, talent management cycle and the employee engagement survey for both the client group and the functional committees
• Provide critical HR specialty expertise to the client group (e.g. Reward & Recognition, Leadership Development, Recruitment & Retention and Organizational Effectiveness)
• Proactively influence the management style and practices within the client group
• Identify organizational or management effectiveness issues and provide consulting support to effect systemic and behavioral changes that require long term commitment
• Ensure company policy and legislative compliance for all HR related processes
• Educate the organization about HR trends that affect the business.
• Other duties as assigned

Qualifications:

• Post-Secondary Degree in Business or Human Resources
• Minimum of 8 years broad based and progressive HR Generalist and/or HR Specialist experience in a large, multi-national organization
• Demonstrated experience in planning and change management principles, organizational effectiveness and reward and recognition concepts, etc.
• Demonstrated success in team building and people leadership
• Excellent HR generalist knowledge and functional mastery in multiple Human Resources Management disciplines: recruitment, performance management, compensation design, organizational design, leadership development and organization development
• Strong business acumen with the ability to understand the strategic direction, mission, values, culture, priorities, and operational challenges for both the business unit and division and the ability to develop and implement effective HR strategies to support these objectives
• Good level understanding of the relevant legislation, regulations and policies which impact on the business unit and the effective delivery of HR services
• Excellent facilitation, influencing and communication skills; ability to build and maintain effective relationships; and conflict management skills — demonstrated by the ability to achieve results through others
• Ability to maintain confidentiality, integrity, and discretion to achieve high credibility and trust

Decision Authorities:

• Provides insight to senior leaders in all areas of Human Resources activities including driving decisions on talent, compensation, OD, human capital alignment, and employee relations

When you join our team:

• We’ll empower you to learn and grow the career you want.

• We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words.

• As part of our global team, we’ll support you in shaping the future you want to see.

About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit https://www.manulife.com/en/about/our-story.html.

Manulife is an Equal Opportunity Employer

At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact [email protected].