Job Description:

The Division of Pre-College and Undergraduate Programs is responsible for developing and offering non-credit and credit courses and programs for over 6,000 high school students, as well as Brown University undergraduate and Visiting Students from other institutions. Students participate in programs on Brown University’s Providence campus, as well as online and in other locations. Within the Division, staff teams are responsible for marketing, admissions, enrollment, academic content and instructional delivery, student life, finance, human resources, payroll, and the policies and protocols associated with this work. Staff work closely with colleagues from across the University to ensure success, including the Registrar’s Office, Office of Information Technology (OIT), Office of University Communications, Office of General Counsel and Facilities Management. 

The Director of Enrollment Management provides strategic leadership for the Division’s admissions, enrollment, and advising functions, overseeing a team responsible for guiding students and families through the full enrollment lifecycle—from inquiry and application through matriculation and program participation. Each year, this includes reviewing and managing more than 25,000 pre-college applications (12,000 completed) and coordinating four or more large-scale summer check-in events, each welcoming over 1,000 students and 4,000–6,000 family members to campus in a single day. The Director develops and implements comprehensive recruitment and enrollment strategies to attract, engage, and enroll a diverse population of students aligned with the mission and goals of the Division of Pre-College and Undergraduate Programs.

Serving as a member of the Division’s senior leadership team, the Director directly supervises two Associate Directors—leading the Admissions and Enrollment team and the Partnerships and Student Engagement team, respectively—each of whom manages their own staff of specialists, advisors, and seasonal readers. The Director partners closely with colleagues across the Division—including Finance & Operations, Systems and Business Analysis, Marketing and Communications, Student Life, and academic program leadership—as well as key University offices, to ensure enrollment strategies align with program capacity, operational priorities, and the overall student experience.

The Director leads efforts to continuously improve systems, processes, and communications that support enrollment and advising, leveraging data and technology to inform decision-making and enhance efficiency and service delivery. This role is responsible for ensuring a cohesive, student-centered approach across the lifecycle and for advancing strategies that support program growth, access, and long-term engagement with the Division’s offerings. 

The Enrollment Management team uses several robust technical systems to support its work and allow it to support the work of the Division, including but not limited to Salesforce Sales Cloud, Salesforce Education Cloud, TenFold, and Banner. As part of ongoing efforts to meet students where they are and ensure best practices, the team continuously evaluates and adopts admissions, advising, and enrollment management technologies in collaboration with Division staff who manage these systems and partner with the Office of Information Technology. 

The Director’s work is to build on the successes of the Division’s offerings, strategically engage new learner populations, ensure strong, impactful customer service, and make it easier for students and their families to participate in the Division’s offerings.

Primary responsibilities include:

• Develop and implement comprehensive recruitment and enrollment strategies (40%)
• Lead communication, coordination, and lifecycle integration (25%)
• Provide leadership, supervision and professional development for the Enrollment Management team (20%)
• Oversee budget planning and financial alignment (5%)
• Provide strategic leadership for the Division (10%)

QUALIFICATIONS:

• Bachelor’s degree required. Master's Degree preferred. 
• 7 to 10 years of progressively responsible experience in enrollment management, admissions, student services, or a related field.
• Minimum of 3 years of managerial experience required, including experience supervising managerial-level staff.
• Demonstrated ability to lead and collaborate effectively across teams, including influencing senior leaders and building cross-functional partnerships.
• Strong strategic, analytical, and problem-solving skills, with the ability to develop and implement comprehensive enrollment strategies that support access, growth, and student success.
• Excellent interpersonal and communication skills, with the ability to engage diverse audiences and foster a high level of collaboration and service.
• Experience developing and implementing recruitment and admissions initiatives that support enrollment goals and student access.
• Experience with CRM and student information systems, and demonstrated ability to leverage data and emerging technologies to inform decision-making and improve processes (Salesforce preferred).

BACKGROUND CHECK: Criminal & Education

Please note: a complete application consists of a cover letter & resume.

Benefits of Working at Brown:

Please review additional information on the Benefits of Working at Brown.

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Submission Guidelines:

The designated Position Work Location for each position determines the approved modality of work. Positions are classified based on the operational and business needs of the department and may be designated as on-site, hybrid, or remote.

Employees with a designated position work location as remote must reside and perform their work in a state where Brown University is registered to do business. Brown University is a registered employer in the following states: Rhode Island, California, Colorado, Connecticut, Florida, Maryland, Massachusetts, New York, New Hampshire, New Jersey, North Carolina, Washington, D.C.

Please note that to be considered for a staff position at Brown University, you must submit a separate application for each position you wish to be considered for. Applications are reviewed only for the specific position to which they are submitted and are not automatically considered for future openings.  

This position is not eligible for visa sponsorship.

Still Have Questions?

If you have any questions you may contact employment@brown.edu.

Brown is an E-Verify Employer.

EEO Statement:

Brown University provides equal opportunity and prohibits discrimination, harassment and retaliation based upon a person’s race, color, religion, sex, age, national or ethnic origin, disability, veteran status, sexual orientation, gender identity, gender expression, or any other characteristic protected under applicable law, in the administration of its policies, programs, and activities. The University recognizes and rewards individuals on the basis of qualifications and performance. The University maintains certain affirmative action programs in compliance with applicable law.