Job Family:

Travel Required:

Clearance Required:

What You Will Do:

Client Relationship Management and Engagement Delivery

• Actively manage a portfolio of state, local, and federal government client engagements and consulting staff, ensuring all contractual targets and deliverables are met
• Strategize with consultant teams on project approach, facilitate communications, and manage risk across active engagements with state health and human services agencies
• Drive quality and standards of work product; ensure superior engagement quality tailored to state health and human services technology-specific challenges such as infrastructure modernization, operational efficiency, and regulatory compliance.
• Maintain strong relationships with executives at state health and human services departments, including agency, division, branch, and program levels.
• Develop and instill best practices across consulting engagements.
• Maintain and promote compliance with contractual, regulatory, and internal policy requirements specific to state programs and initiatives.
• Manage the economics of client engagements, ensuring delivery aligns with approved financial parameters.

• Serve as a trusted advisor to health and human services agency staff, including Medicaid Directors and other health and human services leadership,

New Business Development

• Serve as a thought leader in the state health and human services agency consulting domain and assist in building the Guidehouse brand.
• Leverage the firm’s existing relationships to expand client relationships and develop new opportunities.
• Serve as the lead executive for new business opportunities, focusing on system modernization, digital transformation, and operational improvements with a specific focus on Medicaid.
• Serve as a content expert for client challenges, including funding strategies, technology integration, state and federal legislative engagement, reporting, provider oversight, and process optimization.
• Be personally engaged in and accountable for growing the consulting practice at a rate of $5M+ in annual new business for the firm.

Consulting Staff Leadership

• Direct line management for consultants assigned to state and local government health and human services client engagements.
• Career development, advocacy for, recruitment of, and retention of members of the consulting team.
• Training and onboarding of new consultants with a focus on state health and human services

specific skills and expertise.
• Contribute to the development of a positive and performance-oriented culture across the practice.

What You Will Need:

• Bachelor’s degree, preferably public administration, business administration, public health, healthcare, or a related field.
• 10+ years of total experience, including industry, research, or consulting experience, excluding internships, part-time roles, co-ops, fellowships, and academic research.
• 10+ years of experience leading state health and human services agencies.
• Existing strong relationships with health and human services agency leaders.
• Demonstrated ability to lead new business pursuits and proposals.
• Excellent program/project management skills with demonstrated experience leading large multi-disciplinary teams.
• Demonstrated ability to establish and maintain strong business relationships with senior executive clients in the state health and human services sector.
• Well-rounded leadership skills to provide strategic, analytical, and operational direction to teams.

What Would Be Nice To Have:

• Master’s degree, preferably public administration, public health, healthcare, or business administration.

• Alumni and/or active status with national industry associations, such as National Association for Medicaid Directors (NAMD), HSFo, or ADvancing States.

What We Offer:

Guidehouse offers a comprehensive, total rewards package that includes competitive compensation and a flexible benefits package that reflects our commitment to creating a diverse and supportive workplace.

Benefits include:

• Medical, Rx, Dental & Vision Insurance

• Personal and Family Sick Time & Company Paid Holidays

• Position may be eligible for a discretionary variable incentive bonus

• Parental Leave and Adoption Assistance

• 401(k) Retirement Plan

• Basic Life & Supplemental Life

• Health Savings Account, Dental/Vision & Dependent Care Flexible Spending Accounts

• Short-Term & Long-Term Disability

• Student Loan PayDown

• Tuition Reimbursement, Personal Development & Learning Opportunities

• Skills Development & Certifications

• Employee Referral Program

• Corporate Sponsored Events & Community Outreach

• Emergency Back-Up Childcare Program

• Mobility Stipend

About Guidehouse

Guidehouse is an Equal Opportunity Employer–Protected Veterans, Individuals with Disabilities or any other basis protected by law, ordinance, or regulation.

Guidehouse will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of applicable law or ordinance including the Fair Chance Ordinance of Los Angeles and San Francisco.

If you have visited our website for information about employment opportunities, or to apply for a position, and you require an accommodation, please contact Guidehouse Recruiting at 1-571-633-1711 or via email at [email protected]. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodation.

All communication regarding recruitment for a Guidehouse position will be sent from Guidehouse email domains including @guidehouse.com or [email protected].  Correspondence received by an applicant from any other domain should be considered unauthorized and will not be honored by Guidehouse.  Note that Guidehouse will never charge a fee or require a money transfer at any stage of the recruitment process and does not collect fees from educational institutions for participation in a recruitment event. Never provide your banking information to a third party purporting to need that information to proceed in the hiring process.

If any person or organization demands money related to a job opportunity with Guidehouse, please report the matter to Guidehouse’s Ethics Hotline. If you want to check the validity of correspondence you have received, please contact [email protected]. Guidehouse is not responsible for losses incurred (monetary or otherwise) from an applicant’s dealings with unauthorized third parties.

Guidehouse does not accept unsolicited resumes through or from search firms or staffing agencies. All unsolicited resumes will be considered the property of Guidehouse and Guidehouse will not be obligated to pay a placement fee.