JLL empowers you to shape a brighter way.  

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong.  Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.   

What this job involves:

Driving excellence in ground transportation operations

• Oversee end-to-end ground transport services for the client's workforce, ensuring safe, efficient, and reliable mobility solutions across PAN India Locations.
• Own the full employee transportation lifecycle, from vendor onboarding to daily operational execution.
• Drive continuous improvement across cost, quality, and service delivery

Fleet and vendor management

• Manage end-to-end relationships with ground transport vendors, including contract negotiation and SLA governance.
• Conduct regular vendor audits and scorecards to monitor fleet quality, driver conduct, and vehicle maintenance standards.
• Drive vendor consolidation and cost optimization initiatives without compromising service quality.

Scheduling, login, and log-out operations

• Design and execute transport scheduling for optimal route planning, vehicle utilization, and on-time performance.
• Oversee real-time login and log-out tracking of employees, ensuring accurate headcount reconciliation and utilization reporting.
• Identify scheduling inefficiencies and implement corrective measures to minimize delays and cost overruns.

Compliance management

• Ensure all ground transport operations adhere to statutory, regulatory, and client-specific compliance requirements.
• Maintain compliance for driver licensing, vehicle permits, insurance, and labour law adherence.
• Maintain audit-ready documentation and ensure zero non-compliance incidents through disciplined governance.

AI, automation, and innovation

• Lead exploration and implementation of AI-driven and automated solutions for route planning, demand forecasting, and fleet tracking.
• Champion innovation initiatives that enhance employee experience and safety outcomes.
• Drive data-driven decision-making to reduce operational costs.

Technology platform management – MoveInSync and beyond

• Own administration and optimization of cab booking platforms such as MoveInSync.
• Ensure high system uptime, user adoption, and data accuracy.
• Collaborate with IT and vendor teams to troubleshoot issues and roll out upgrades.

Quality and compliance governance

• Establish and monitor key quality metrics, including on-time performance, vehicle hygiene, driver behaviour, and customer satisfaction, vendor fair allocation etc.
• Lead periodic quality audits and corrective action plans.
• Drive continuous improvement in service delivery standards across both sites.

Employee safety in ground transportation

• Implement and enforce rigorous safety protocols, including driver background verification, vehicle safety checks, GPS tracking, and panic button systems.
• Lead emergency response procedures and incident investigation.
• Conduct root-cause analysis for safety lapses and ensure timely corrective actions.
• Provide transparent safety reporting to client stakeholders.

Leading and growing your team

• Manage a team of transportation coordinators, schedulers, and vendor managers.
• Equip team members with skills, direction, and tools needed for world-class service delivery.
• Lead recruitment, performance planning, training, succession planning, and reward programs.
• Build a high-performing team culture in collaboration with line managers.

Risk and resiliency

• Maintain strong focus on operational resiliency for employee mobility.
• Develop contingency plans for vehicle breakdowns, driver shortages, extreme weather, and other disruptions.
• Ensure zero business interruption through proactive risk identification and mitigation.

Sound like you? To apply you need to be:

Subject Matter Expert

• Minimum 12-15 years of relevant experience in ground transportation, fleet management, or logistics operations.
• At least 7 years managing large-scale employee transportation programs for corporate or campus environments.
• Minimum 8-10 years of experience in managing large ground transport teams in a corporate environment.
• Minimum total experience of 15+ years in ground transportation.

Qualification

• Bachelor’s degree in engineering, Logistics, Business Administration, Transport Management, Hospitality or an equivalent discipline from a recognized university.
• Graduation in, Logistics, Business Administration, , or an equivalent degree
• Certifications in fleet management, transportation safety, or logistics operations are an added advantage.

Roll-up-your-sleeves attitude

• Passion and aptitude to champion safety, innovation, and operational excellence.
• Ability to empower clients and people through strategic leadership.
• Skilled at building a diverse team and inclusive culture that brings out the best in everyone.

What we can do for you:

• Help you realise your full potential in an entrepreneurial and inclusive work environment.
• Empower your ambitions through a dedicated Total Rewards Program.
• Offer a competitive pay and benefits package.

Apply today!

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If this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements.  We’re interested in getting to know you and what you bring to the table!

At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.

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