Direct Subject Matter Expert (SME) - SAP 

Role Summary 

The Direct SME provides functional expertise and business process knowledge for the ANZ SAP S/4 implementation. Working with the Stream Lead, project team, and business stakeholders, the role supports end-to-end process and system design, documents and validates business requirements, and contributes to readiness, testing, and adoption across the project lifecycle. 

Key Responsibilities 

• Provide Direct domain SME input across design, build, and deployment. 

• Document and validate current-state processes and business requirements (including pain points/opportunities). 

• Support future-state process and solution design aligned to SAP S/4 and business needs. 

• Participate in workshops/design discussions; review and validate proposed process/system changes. 

• Support issue and risk management within the stream (process, data, solution), including escalation where required. 

• Contribute to testing (scenario input, execution support, defect triage, outcome validation). 

• Support change and readiness activities (process documentation, training inputs, communications, adoption support). 

• Maintain strong stakeholder relationships and provide regular updates to the Stream Lead. 

• Work in line with Kraft Heinz Food Safety, Environmental, Health and Safety, Ethics, and Human Resources policies and uphold Kraft Heinz values. 

Skills and Experience 

• Bachelor’s degree. 

• Experience in process improvement and/or project, transformation, or system-related initiatives. 

• Able to document requirements and processes and translate business needs into practical solutions with cross-functional stakeholders. 

• Experience supporting workshops and delivery activities (e.g., testing, training, implementation). 

• Comfortable working in a changing environment with competing priorities. 

• SAP/ERP or large-scale system implementation experience is advantageous. 

• Strong Direct functional knowledge; effective communicator and collaborator in a matrix environment. 

• Strong problem-solving skills and ability to manage priorities and timelines. 

• Ability to travel on a routine basis. 

If you think you are up for the challenge that this role offers, then don’t hesitate. Apply NOW!