Be part of a team that's committed to making a difference. We believe in our work and our customers.

Position Location

Remote Type

Office Location (if not fully remote):

Job Description

Digital Loan Officer

Location: Madison, WI (Hybrid)

Fairway is seeking a Digital Loan Officer to join our team in Madison, Wisconsin. In this role, you will work directly with homebuyers and referral partners to originate mortgage loans, guide borrowers through the lending process, and help deliver a positive customer experience from application through closing.

This hybrid position offers a combination of in-office collaboration and remote flexibility. The ideal candidate is knowledgeable about mortgage lending, enjoys building relationships, and thrives in a fast-paced environment.

What You'll Do:

• Originate residential mortgage loans by discussing loan options, taking applications, and gathering required documentation.
• Analyze borrower financial information to identify mortgage solutions that align with their goals.
• Guide borrowers through the loan process, answering questions and providing timely updates.
• Build and maintain relationships with real estate professionals, builders, and other referral partners.
• Develop and execute strategies to generate new business and achieve production goals.
• Collaborate with processors, underwriters, and other internal partners to move loans efficiently through the pipeline.
• Stay current on mortgage products, lending guidelines, programs, pricing, and industry regulations.
• Ensure compliance with all company policies and applicable federal and state lending regulations, including SAFE Act requirements.
• Provide exceptional service to customers and business partners throughout the lending process.
• Participate in team initiatives and contribute to a collaborative work environment.

Experience:

• At least 1 year of mortgage lending or related experience.
• Experience originating residential mortgage loans.
• Ability to manage multiple priorities in a fast-paced environment.
• Strong relationship-building skills with both internal and external partners.
• Demonstrated problem-solving and decision-making abilities.

Knowledge & Skills:

• Understanding of mortgage lending processes, products, and regulatory requirements.
• Knowledge of current loan programs, investor guidelines, and market trends.
• Strong communication, organization, and customer service skills.
• Ability to work independently while collaborating effectively within a team environment.
• Proficiency with mortgage lending systems and technology tools.

Education & Licensing:

• High school diploma or equivalent required.
• Active NMLS license preferred.
• Candidates without an active NMLS license must be willing and able to obtain required licensing upon hire.

Work Environment:

This is a hybrid position based at our corporate headquarters. Team members are expected to work both remotely and in-office as business needs require.

Fairway Home Mortgage, founded in 1996, is a nationwide leader in the mortgage industry. Customer service is at the heart of everything we do. We deliver personalized loan solutions with some of the fastest turn times in the industry. Our mission is to act as trusted advisors, guiding clients through every step of the mortgage process to exceed expectations and ensure satisfaction.

Our culture promotes innovation, growth, and collaboration, offering exciting career paths and professional development. Whether you're starting out or advancing your career, Fairway is a place where your skills and ambitions can thrive.

Current Employees: Head to the Fairway Careers Hub in Workday for internal job openings.

We post some job openings internally for our employees and others externally for the general public. If you cannot find the perfect role right now, do not hesitate to contact the Careers Team at [email protected]. We can answer any questions and keep you updated on future opportunities.

View our E-Verify and Right to Work notices HERE.

Important Notice to Job Seekers! We’ve been made aware of fraudulent messages falsely claiming to be from Fairway recruiters, including links to assessments. These are not legitimate and are not affiliated with Fairway Independent Mortgage Corporation. We’re working with our Information Security team to address this issue. Thank you for your vigilance and continued interest in joining Fairway! All official communication will come from verified Fairway email addresses or our official LinkedIn page. If you receive a suspicious message, please do not click any links and notify us.