Xylem is a Fortune 500 global water solutions company dedicated to advancing sustainable impact and empowering the people who make water work every day. As a leading water technology company with 23,000 employees operating in over 150 countries, Xylem is at the forefront of addressing the world's most critical water challenges. We invite passionate individuals to join our team, dedicated to exceeding customer expectations through innovative and sustainable solutions.

The Senior Field Service Technician is responsible for inspecting, diagnosing, repairing, and maintaining Godwin diesel pump systems in both shop and field environments. This role includes troubleshooting diesel engines, mechanical, hydraulic, and electrical systems, performing preventative maintenance, responding to customer service needs, and ensuring equipment operates safely and efficiently. The technician will work independently while providing professional service and supporting critical water infrastructure.

Who We Are Looking For

Xylem is seeking experienced, mechanically inclined professionals with strong diesel engine repair and troubleshooting skills who are passionate about hands-on work and solving complex equipment problems. We encourage individuals with backgrounds in diesel mechanics, heavy equipment, industrial equipment, hydraulics, electrical systems, pumps, or related skilled trades to apply. Experience with Caterpillar or John Deere diesel engines and industrial pumping equipment is especially valuable for this role.

At Xylem, we are united by a shared purpose: solving water to create a more sustainable world. If you are driven by innovation, service, and making a real impact, we invite you to bring your skills to our team as a Senior Field Service Technician.

Essential Responsibilities

• Inspect, diagnose, repair, and maintain Godwin diesel pump systems and related equipment.
• Troubleshoot diesel engines, mechanical, hydraulic, and electrical systems to identify equipment issues and determine appropriate repairs.
• Perform preventative maintenance, inspections, rebuilds, and component replacements.
• Diagnose and repair diesel-powered pumping equipment to ensure safe and reliable operation.
• Read and interpret technical manuals, schematics, and service documentation.
• Respond to customer service needs and provide professional recommendations regarding equipment condition and repairs.
• Perform service work in both shop and field environments.
• Maintain accurate service records and documentation.
• Maintain company vehicles, equipment, and tools in good working condition.
• Work independently while effectively managing service priorities and customer needs.
• Follow all company and customer safety policies and procedures.
• Demonstrate accountability, professionalism, and a commitment to continuous improvement.

Qualifications

• 3+ years of diesel engine repair and maintenance experience preferred.
• Strong troubleshooting skills with diesel, mechanical, hydraulic, and electrical systems.
• Experience with Caterpillar and John Deere diesel engines preferred.
• Experience with Godwin pump systems or similar industrial pumping equipment is a plus.
• Experience diagnosing, repairing, rebuilding, and maintaining diesel-powered equipment.
• Ability to read and interpret technical manuals, schematics, and service documentation.
• Strong communication and customer service skills.
• Commitment to maintaining a safe work environment.
• Valid driver's license with a clean driving record.
• Ability to successfully complete required background, drug screening, MVR, and DOT physical requirements.
• Ability to provide required specialty tools for the position.

Travel and Driving Requirements

• This position includes both shop-based and field service work.
• Local travel to customer sites is required, with occasional travel, overtime, and weekend work based on customer and business needs.
• This position requires operating a company vehicle. Candidates must have and maintain a valid driver's license and a clean driving record that meets company standards.
• Candidates must successfully complete all required driver, DOT, medical, and background screening requirements.

Compensation & Benefits

The estimated salary range for this position is $34 to $36 plus bonus. Starting pay is dependent on multiple factors, such as skills, experience and work location, and is not typically at the top of the range. At Xylem we offer a competitive compensation package with a generous benefit package, including Medical, Dental, Vision plans, 401(k) with company contribution, paid time off, paid parental leave and tuition reimbursement.

Join the global Xylem team to be a part of innovative technology solutions transforming water usage, conservation, and re-use. Our products impact public utilities, industrial sectors, residential areas, and commercial buildings, with a commitment to providing smart metering, network technologies, and advanced analytics for water, electric, and gas utilities. Partner with us in creating a world where water challenges are met with ingenuity and dedication; where we recognize the power of inclusion and belonging in driving innovation and allowing us to compete more effectively around the world.