As Deputy Housekeeping Manager, you will support the Housekeeping Manager in overseeing the day-to-day operation of the Housekeeping department, ensuring exceptional standards of cleanliness, presentation, and guest experience across the Sanctuary. You will lead by example, providing hands-on support to the team while helping to coordinate workloads, maintain quality standards, and ensure the smooth running of housekeeping operations.

This is a varied role combining supervisory responsibilities with practical housekeeping duties across our accommodation, wellness spaces, and Estate facilities:

• Support the Housekeeping Manager in the daily running of the housekeeping department.
• Assist with supervising, motivating, and supporting the housekeeping team to maintain high standards.
• Allocate daily tasks and help coordinate workloads across the Sanctuary.
• Carry out quality checks and inspections of guest accommodation, public areas, and wellness facilities.
• Clean and prepare guest rooms, holiday cottages, and communal areas to an exceptional standard.
• Housekeeping duties within Avalon Wellbeing, including the pool suite, studio spaces, and changing facilities.
• Assist with staff training and onboarding of new team members.
• Manage stock levels and report ordering requirements for cleaning supplies and guest amenities.
• Conduct daily checks within the Hall and other hospitality venues when in use.
• Report maintenance issues promptly and follow up where required.
• Ensure compliance with health and safety, COSHH, and company procedures.
• Act as a point of contact in the absence of the Housekeeping Manager.
• Work collaboratively with other departments to ensure a seamless guest experience.
• Participate in the housekeeping rota, including weekends as required.

Full Time: 40 hours per week

Shifts: Across 7 days including weekends

Requirements

• Previous experience in housekeeping or hospitality is preferred but not essential.
• A keen eye for detail and a strong sense of pride in your work.
• Ability to work independently and manage time effectively.
• Physically able to carry out cleaning duties.
• Friendly, reliable, and approachable team player.
• Essential: Flexibility to work weekends
• Essential: Driver with access to own vehicle

Benefits

• Annual discretionary bonus and hospitality tips
• Pension contribution
• Free access to Sanctuary Wellbeing Schedule
• Subsidised meals at Utopia Bistro
• Friends & Family discounts on Sanctuary stays and events
• Free parking