About Carrier

Carrier Global Corporation, global leader in intelligent climate and energy solutions, is committed to creating innovations that bring comfort, safety and sustainability to life. Through cutting-edge advancements in climate solutions such as temperature control, air quality and transportation, we improve lives, empower critical industries and ensure safe transport of food, lifesaving medicines and more. Since inventing modern air conditioning in 1902, we lead with purpose: enhancing the lives we live and the world we share. We continue to lead because of our world-class, inclusive workforce that puts the customer at the center of everything we do. For more information, visit corporate.carrier.com or follow on Carrier social media at @Carrier.

About the role

The Data Product Delivery Lead is responsible for driving the successful delivery, adoption, and long‑term value of data products across commercial, operational, and customer‑facing domains. This includes areas such as parts and service, pricing, lead generation, external data integration, and broader commercial analytics. The role blends customer-facing leadership with strong data engineering and data product creation skills, ensuring that solutions are built on modern open lakehouse architectures and aligned with CST business priorities. This leader partners with cross‑functional teams to translate business objectives into scalable, production‑ready data products that support enterprise transformation.

Duties & Responsibilities

• Customer & CST Partnership

  • Serve as the primary delivery partner supporting CST teams in shaping solution approaches, delivery plans, and customer adoption strategies across commercial and operational domains.

  • Lead discovery sessions with stakeholders in parts, pricing, sales operations, marketing, service, and analytics to define data product requirements and measurable outcomes.

  • Translate business needs into technical specifications, delivery roadmaps, and value‑focused product backlogs.

  • Build strong relationships with customer stakeholders to ensure alignment, transparency, and sustained value realization.

• Data Product Creation & Delivery Leadership

  • Own the end‑to‑end lifecycle of data products supporting use cases such as pricing optimization, parts availability insights, lead scoring, external data enrichment, customer segmentation, and commercial performance analytics.

  • Prioritize features and enhancements based on business value, feasibility, and customer impact.

  • Lead cross-functional delivery teams—including data engineers, analysts, platform engineers, and SMEs—through Agile execution.

  • Ensure data products follow medallion architecture principles (bronze/silver/gold) for quality, scalability, and reusability.

• Data Engineering & Architecture

  • Oversee the design and development of data pipelines, transformations, and models using SQL, Python, and modern ETL/ELT frameworks.

  • Lead the implementation of open lakehouse architectures capable of supporting structured, semi‑structured, and unstructured data.

  • Ensure strong data quality, lineage, metadata management, and governance practices across all delivered products.

  • Support integration of diverse data sources including CRM, ERP/SAP, pricing systems, parts catalogs, marketing platforms, and external data providers.

• Cross-Functional Collaboration

  • Partner with commercial, operational, customer success, and engineering teams to ensure alignment across strategy, delivery, and adoption.

  • Communicate progress, risks, and outcomes to internal and external stakeholders.

  • Support pre-sales and solution‑shaping conversations when needed to validate delivery feasibility and architectural direction.

Required Qualifications

• Bachelor’s degree in Computer Science, Data Science, or Engineering 

• 5+ years of experience in a Product Management role; leading end-to-end product delivery, including product roadmap implementation. 

• 5+ years of experience with stakeholder management and cross-functional collaboration across all organizational departments. 

• 5+ years of experience in a data analytics or data engineering role building data models and production grade data products. 

• 3+ years of experience in supply chain, logistics, or manufacturing industry. 

• Must have unrestricted authorization to work in the USA. No visa sponsoring available. 

Preferred Qualifications 

• Master’s degree in Computer Science, Data Science, or Engineering. 

• Experience with cloud platforms AWS, Snowflake and GCP; familiarity with GCP is considered a plus 

• Background supporting commercial, operational, or customer-facing analytics in enterprise environments 

• Exposure to ML/AI workflows and MLOps practices 

• Hands-on experience with open lake house architectures and medallion data product design. 

• Proficiency in SQL, Python, and modern ETL/ELT frameworks. 

• Understanding of data governance fundamentals including data quality, lineage, cataloging, and access controls. 

• Experience integrating and modeling data from ERP systems, with preference for SAP. 

• Familiarity with pricing, parts and service operations, lead generation, customer lifecycle analytics, and external data enrichment. 

• Understanding of commercial KPIs, funnel metrics, pricing structures, and operational performance indicators. 

• Ability to translate business objectives into data product requirements across multiple functional areas. 

• Proven ability to lead customer engagements, manage expectations, and drive adoption of technical solutions. 

• Strong communication skills with the ability to translate between business and technical audiences. 

• Experience leading cross-functional teams in an Agile delivery model. 

• Ability to manage multiple initiatives and prioritize based on value and urgency

Pay Range

Other Compensation

Benefits

Employees are eligible for benefits, including:

• Health Care Benefits: Medical, Dental, Vision; Wellness incentives

• Retirement Benefits

• Time off and Leave: Paid vacation days, up to 15 days; paid sick days, up to 5 days; paid personal leave, up to 5 days; paid holidays, up to 13 days; birth and adoption leave; parental leave; family and medical leave; bereavement leave; jury duty leave; military leave; purchased vacation

• Disability: Short-term and long-term disability

• Life Insurance and Accidental Death and Dismemberment

• Tax-Advantaged Accounts: Health Savings Account; Health Care Spending Account; Dependent Care Spending Account

• Tuition Assistance

To learn more about our benefits offering, please click here Work with us | Carrier Corporate. The specific benefits available to any employee may vary depending on state and local laws and eligibility factors, such as date of hire and the applicability of collective bargaining agreements.

Carrier EEO Statement and Accommodations Process

Carrier is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status or any other applicable state or federal protected class. Carrier provides affirmative action in employment for qualified individuals with a Disability and Protected Veterans in compliance with section 503 of Rehabilitation Act and the Vietnam Era Veterans' Readjustment Assistance Act.

If you require a reasonable accommodation to complete the application process, participate in an interview, or otherwise engage in the hiring process, please contact us at [email protected]. We will make every effort to meet your needs in accordance with applicable laws.

Application Deadline

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Use of AI

Technology-enabled tools may support parts of the recruitment process, with oversight by people.