Job Posting Title:

Data Management Technician

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Hiring Department:

Department of Psychiatry

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Position Open To:

All Applicants

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Weekly Scheduled Hours:

40

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FLSA Status:

Exempt from FLSA

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Earliest Start Date:

Immediately

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Position Duration:

Expected to Continue Until Aug 31, 2027

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Location:

AUSTIN, TX

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Job Details:

General Notes

The Department of Psychiatry and Behavioral Sciences at the Dell Medical School is seeking a Data Management Technician.

This is a state funded position with an end date of August 31, 2027, renewable based on availability of funding, work performance, and progress toward goals.

Purpose

This role supports mental health programs and initiatives developed through the Texas Child Mental Health Care Consortium, with a focus on improving the quality and accessibility of mental health care for children and adolescents across Texas.

 

The Data Management Technician is a key member of an interdisciplinary, team-based program supporting patients enrolled in the Child Psychiatry Access Network (CPAN) and the Perinatal Psychiatry Access Network (PeriPAN). These clinical service programs provide primary care and OB/GYN providers with timely access to psychiatric consultation for pediatric and perinatal patients experiencing mental health challenges. Reporting to the Senior Data Analyst, the technician performs professional-level scientific and technical assignments to support research and program evaluation efforts. Responsibilities include implementing data management strategies, collecting and analyzing data, and developing workflows and visualizations that inform decision-making across behavioral health initiatives. This role collaborates closely with interdisciplinary teams to ensure data accuracy, consistency, and usability, and contributes to technical reports and presentations directed at internal and external stakeholders.

Responsibilities

Data Collection & Systems Management

• Refines and develops procedures, workflows, and tools for data collection and management.
• Collects program data from various sources and ensures accuracy, consistency, and completeness.
• Works with Electronic Health Record and related systems (e.g., Trayt, Athena, 8x8, Welnity, REDCap, Salesforce).
• Compiles, cleans, and manages data across platforms using tools such as Google Sheets, MS Excel, Power Query, and Smartsheet.
• Applies data privacy and security measures, including managing user privileges and dashboard access.

Data Visualization & Dashboard Management

• Creates tables, graphs, charts, and other visualizations to display data.
• Develops and manages MS PowerBI dashboards, including regular updates and access permissions.
• Identifies dashboard audiences and relevant metrics.
• Translates data and findings into formats suitable for non-technical audiences.

Collaboration & Stakeholder Engagement

• Leads discussions on data updates and management processes with internal and external stakeholders.
• Collaborates regularly with team members to identify and fulfill data needs.
• Recommends data-driven solutions and presents findings to leadership and other stakeholders in meetings and reports.

Reporting & Analysis

• Supports the creation and timely submission of data reports and related documents.
• Ensures quality control of report metrics and underlying datasets.
• Prepares and manipulates data for analysis and visualization.
• Presents findings on a monthly, quarterly, and annual basis to various audiences.

Data Operations & Requests

• Develops, troubleshoots, and streamlines data operations and spreadsheet workflows.
• Conducts data validation as needed.
• Fulfills internal and external data requests, including recurring and ad hoc reports.

Other duties as identified by department

MARGINAL OR PERIODIC FUNCTIONS:

• Assists in onboarding new staff with data system training. 
• Participates in system upgrades and migrations. 
• Contributes to special projects involving data integration or analytics. 
• Attends professional development workshops and training sessions.
• Performs related duties as required.

KNOWLEDGE/SKILLS/ABILITIES

Manages Complexity 

• Diagnoses data inconsistencies across systems.
• Designs workflows to streamline data processing.
• Resolves multi-source data conflicts with minimal disruption.

Ensures Accountability 

• Tracks and reports data quality metrics.
• Maintains transparent audit trails for compliance.
• Follows up on unresolved data issues.

Tech Savvy 

• Implements new data management, analysis, and/or visualization tools.
• Learns and applies updates to EHR systems.
• Evaluates new software for data management, analysis, and/or visualization.

Communicates Effectively

• Explains data issues to non-technical team members.
• Documents procedures clearly and thoroughly.
• Presents findings in accessible formats.

Collaborates 

• Coordinates with HIM and IT teams.
• Participates in cross-functional data projects.
• Shares best practices with peers.

Being Resilient 

• Maintains performance during system outages.
• Adapts to shifting priorities.
• Learns from data errors and improves processes.

Optimizes Work Processes 

• Streamlines data entry procedures.
• Automates routine reporting tasks.
• Identifies bottlenecks in data flow.

MINIMUM QUALIFICATIONS:

Requires a Bachelor's Degree in Data Science, Mathematics, Information Sciences, Public Health or a related discipline with at least 2 year(s) of experience in data management and working with large datasets.

• Proficiency in a data management platform (e.g., MS Excel), including Google Sheets, advanced functions, and Pivot Tables. 
• Experience with dashboard tools, e.g., MS PowerBI, Tableau.
• Experience applying data management and security protocols. 
• Skilled in quantitative analysis, data visualization, and presenting findings to varied audiences.

 

For classified jobs, include whether relevant education and experience may be substituted as appropriate:  Yes

 

PREFERRED QUALIFICATIONS:

• Experience in Data Science, Mathematics, Information Sciences, Public Health, or related research- or data-centered field. 
• Experience with Python
• Experience with Apps Script/JavaScript. 
• Experience with formal data reporting, e.g. presenting scientific findings to a non-technical audience. 
• Proficiency in data dashboard tools, e.g. MS PowerBI, Tableau.

 

LICENSES, REGISTRATIONS OR CERTIFICATIONS

REQUIRED:

• None

 

PREFERRED:

• Registered Health Information Technician (RHIT) 
• Certified Health Data Analyst (CHDA) 
• CompTIA Data+ or similar IT certification 

Salary Range

$47,362+ depending on qualifications

WORKING ENVIRONMENT/EQUIPMENT

• Standard office equipment. 
• Repetitive use of a keyboard. 
• May be exposed to such occupational hazards as communicable diseases, blood borne pathogens, ionizing and non-ionizing radiation, hazardous medications and disoriented or combative patients, or others.

Required Materials

• Resume/CV
• 3 work references with their contact information; at least one reference should be from a supervisor
• Letter of interest

Important for applicants who are NOT current university employees or contingent workers: You will be prompted to submit your resume the first time you apply, then you will be provided an option to upload a new Resume for subsequent applications. Any additional Required Materials (letter of interest, references, etc.) will be uploaded in the Application Questions section; you will be able to multi-select additional files. Before submitting your online job application, ensure that ALL Required Materials have been uploaded.  Once your job application has been submitted, you cannot make changes.

Important for Current university employees and contingent workers: As a current university employee or contingent worker, you MUST apply within Workday by searching for Find UT Jobs. If you are a current University employee, log-in to Workday, navigate to your Worker Profile, click the Career link in the left hand navigation menu and then update the sections in your Professional Profile before you apply. This information will be pulled in to your application. The application is one page and you will be prompted to upload your resume. In addition, you must respond to the application questions presented to upload any additional Required Materials (letter of interest, references, etc.) that were noted above.

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Employment Eligibility:

Regular staff who have been employed in their current position for the last six continuous months are eligible for openings being recruited for through University-Wide or Open Recruiting, to include both promotional opportunities and lateral transfers. Staff who are promotion/transfer eligible may apply for positions without supervisor approval.

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Retirement Plan Eligibility:

The retirement plan for this position is Teacher Retirement System of Texas (TRS), subject to the position being at least 20 hours per week and at least 135 days in length.

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Background Checks:

A criminal history background check will be required for finalist(s) under consideration for this position.

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Equal Opportunity Employer:

The University of Texas at Austin, as an equal opportunity/affirmative action employer, complies with all applicable federal and state laws regarding nondiscrimination and affirmative action. The University is committed to a policy of equal opportunity for all persons and does not discriminate on the basis of race, color, national origin, age, marital status, sex, sexual orientation, gender identity, gender expression, disability, religion, or veteran status in employment, educational programs and activities, and admissions.

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Pay Transparency:

The University of Texas at Austin will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information.

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Employment Eligibility Verification:

If hired, you will be required to complete the federal Employment Eligibility Verification I-9 form.  You will be required to present acceptable and original documents to prove your identity and authorization to work in the United States.  Documents need to be presented no later than the third day of employment.  Failure to do so will result in loss of employment at the university.

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E-Verify:

The University of Texas at Austin use E-Verify to check the work authorization of all new hires effective May 2015. The university’s company ID number for purposes of E-Verify is 854197. For more information about E-Verify, please see the following:

• E-Verify Poster (English and Spanish) [PDF]
• Right to Work Poster (English) [PDF]
• Right to Work Poster (Spanish) [PDF]

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Compliance:

Employees may be required to report violations of law under Title IX and the Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act (Clery Act). If this position is identified a Campus Security Authority (Clery Act), you will be notified and provided resources for reporting. Responsible employees under Title IX are defined and outlined in HOP-3031.

The Clery Act requires all prospective employees be notified of the availability of the Annual Security and Fire Safety report. You may access the most recent report here or obtain a copy at University Compliance Services, 1616 Guadalupe Street, UTA 2.206, Austin, Texas 78701.