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Job Summary

The Critical Facilities Engineer (Shift) supports the operation, maintenance, and reliability of mission-critical data center infrastructure. This role performs a range of maintenance, monitoring, and operational activities while developing technical expertise across critical facility systems.

Working as part of a collaborative team, the engineer helps maintain safe, reliable, and efficient data center operations while building hands-on experience across electrical, mechanical, cooling, and facility systems.

Responsibilities

Facility / Infrastructure Maintenance

• Perform preventive and corrective maintenance on facility systems and equipment to support reliable and continuous operations.
• Carry out repairs, inspections, installations, and maintenance activities across critical facility infrastructure in accordance with established procedures.
• Monitor the Building Monitoring System (BMS) and respond to alarms by investigating issues and supporting resolution activities.
• Support the operation and maintenance of critical infrastructure, including electrical, mechanical, cooling, plumbing, fire suppression, and life-safety systems.
• Identify equipment issues and potential operational risks and escalate concerns appropriately.
• Support energy efficiency and sustainability initiatives through maintenance activities and operational best practices.
• Carry out day-to-day operational activities independently while seeking guidance for complex or unfamiliar situations.

Vendor Support

• Coordinate with vendors and service providers performing maintenance and infrastructure activities within the data center.
• Support the work approval process, including pre-work briefings, monitoring work execution, and reviewing completed work.
• Ensure vendor activities are performed in accordance with site procedures, safety requirements, and operational standards.
• Assist with maintaining technical documentation, equipment records, and asset information.

Site Administration & Incident Support

• Prepare and maintain site documentation, logs, and permits, including Maintenance Operation Protocols (MOPs) and operational scripts.
• Identify potential infrastructure risks and Single Points of Failure (SPOFs) and communicate observations to senior team members.
• Respond to equipment failures, operational issues, and site incidents in accordance with established procedures.
• Support incident investigations and documentation activities to improve operational reliability.
• Apply operating procedures and compliance requirements to support safe and effective site operations.

Work Orders & Additional Projects

• Complete facility-related work orders and support infrastructure installation activities.
• Troubleshoot and maintain facility equipment and supporting systems to minimize downtime.
• Assist with approved modifications to electrical, mechanical, and facility systems.
• Participate in infrastructure projects, maintenance programs, lifecycle replacement activities, and site improvements.
• Support continuous improvement efforts that enhance reliability, efficiency, and operational performance.

Collaboration

• Work closely with cross-functional teams to support operational activities and resolve facility issues.
• Share knowledge and assist team members during maintenance activities and operational events.
• Communicate inventory and spare-part requirements to support operational readiness.
• Participate in training and development opportunities to expand technical capabilities and career growth.
• Contribute ideas and recommendations that support operational excellence and continuous improvement.

Qualifications

Education & Experience

• Degree, Diploma, technical certification, or equivalent qualification in Electrical, Mechanical, Building Services Engineering, or a related technical discipline. Equivalent practical experience is also valued.
• Typically 1–3 years of relevant experience in critical facilities, data center operations, facilities maintenance, industrial facilities, building operations, or a related technical environment.

Preferred Skills & Experience

• Foundational understanding of electrical, mechanical, cooling, or building systems.
• Familiarity with preventive and corrective maintenance practices, facility monitoring systems, and safe work procedures.
• Good troubleshooting and problem-solving skills.
• Strong attention to detail and commitment to safety.
• Ability to work both independently and collaboratively as part of a team.
• Interest in developing technical expertise within a mission-critical data center environment.

Work Requirements

• Ability to perform hands-on operational and maintenance tasks within a data center environment.
• Ability to work at height and in confined or tight spaces where required.
• Ability to work non-standard hours, including weekends, night shifts, holidays, and shift-based schedules, as required to support 24x7 mission-critical data center operations.

Equinix is committed to ensuring that our employment process is open to all individuals, including those with a disability.  If you are a qualified candidate and need assistance or an accommodation, please let us know by completing this form.

Equinix is an Equal Employment Opportunity and, in the U.S., an Affirmative Action employer.  All qualified applicants will receive consideration for employment without regard to unlawful consideration of race, color, religion, creed, national or ethnic origin, ancestry, place of birth, citizenship, sex, pregnancy / childbirth or related medical conditions, sexual orientation, gender identity or expression, marital or domestic partnership status, age, veteran or military status, physical or mental disability, medical condition, genetic information, political / organizational affiliation, status as a victim or family member of a victim of crime or abuse, or any other status protected by applicable law. 

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