Jobs Companies Payugpo Customer Service Specialist 24/7 (Polish native)

Über diese Customer Service Specialist 24/7 (Polish native) Stelle bei Payugpo

Payugpo · Warsaw, Poland
About PayU 
PayU, a leading payment and Fintech company in 50+ high-growth markets throughout Asia, Central and Eastern Europe, Latin America, the Middle East and Africa, part of Prosus group, one of the largest technology investors in the world is redefining the way people buy and sell online for our 300.000+ merchants and millions of consumers. 

As a leading online payment service provider, we deploy more than 400 payment methods and PCI-certified platforms to process approximately 6 million payments every single day. 

We are seeking for a Customer Service Representative to provide comprehensive customer service, respond to inquiries, resolve problems, and register complaints, in a 24/7 & weekends system.
 
EXCITED YET? Keep reading to discover more about this opportunity!

RESPONSIBILITIES AND KEY ACTIVITIES

  • Supporting PayU customers via phone, email, live chat in a 24/7 & weekends system,
  • Managing customer databases in the operating system,
  • Verification and identification of contacting customers and substantive recognition of the reported problem,
  • Recording and forwarding requests to other operational departments,
  • Communicate with other company teams to effectively and comprehensively resolve issues raised by customers.
  • QUALIFICATIONS AND EXPERIENCE

  • Education - minimum secondary education,
  • English language – minimum B2 level,
  • Very good knowledge of the Polish language both in speech and writing,
  • Ability to formulate thoughts clearly in written form,
  • Good working knowledge of the Office package (Word, Excel, Power Point),
  • Minimum six months of experience in Customer Support.
  • BEHAVIOURAL COMPETENCIES

  • Communicativeness,
  • Ability to work as part of a team,
  • High personal culture,
  • Ability to build a positive company image.
  • WHAT WE OFFER

  • Work in an international organization operating in a rapidly changing industry,
  • Full-time employment under a contract of employment,
  • Benefits: ability to develop one’s own package in MyBenefit system,
  • Series of training,
  • Friendly work atmosphere in a cooperation-driven team,
  • Ability to work in a hybrid model,
  • Quarterly bonus.

  • About us
    At PayU, we are a global fintech investor and our vision is to build a world without financial borders where everyone can prosper. We give people in high-growth markets the financial services and products they need to thrive. Our expertise in 18 high-growth markets enables us to extend the reach of financial services. This drives everything we do, from investing in technology entrepreneurs, to offering credit to underserved individuals, to helping merchants buy, sell and operate online. Being part of Prosus, one of the largest technology investors in the world, gives us the presence and expertise to make a real impact. Find out more www.payu.com 

    Our Commitment To Building A Diverse And Inclusive Workforce 
    As a global and multi-cultural organization with varied ethnicities thriving across locations, we realize that our responsibility towards fulfilling the D&I commitment is huge. Therefore, we continuously strive to create a diverse, inclusive and safe environment, for all of our people, communities and customers. Our leaders are committed to create an inclusive work culture which enables transparency, flexibility and unbiased attention to each and every PayUneer so they can succeed, irrespective of gender, color or personal faith. An environment where every person feels they belong, that they are listened to, and where they are empowered to speak up. At PayU we have zero tolerance towards any form of prejudice whether a specific race, ethnicity, or of persons with disabilities or the LGBTQ communities. 
    Bereit, sich bei Payugpo zu bewerben?
    Bei Payugpo bewerben

    Ähnliche Jobs

    Registrieren für Vorschläge, die auf die von Ihnen geöffneten Jobs und gespeicherten Suchen zugeschnitten sind.

    Mehr Jobs bei Payugpo

    Alle Jobs bei Payugpo ansehen →

    Jetzt bewerben
    🤖

    Moment — langsam

    JobsRadar wurde für echte Menschen gebaut, die eine schwere Zeit bei der Jobsuche haben — nicht für automatisierte Anfragen. Sie klicken viel zu schnell und sind jetzt vorübergehend blockiert.

    Kommen Sie später wieder. Wenn Sie wirklich auf Jobsuche sind, stehen wir hinter Ihnen — verhalten Sie sich einfach wie ein Mensch.

    Catch your next role the second it’s posted.

    Create a free account and we’ll watch the boards for you — the instant a job matches your search, it lands in your inbox or Telegram. No digging, no refreshing.

    Create free account

    Free forever · takes 30 seconds · already have one?

    Verschaffe dir einen Vorsprung bei der Jobsuche.

    Tritt unserem Telegram-Kanal bei für das, was dir hilft, die Stelle zu bekommen — Gehaltsbenchmarks, den wöchentlichen Marktpuls und neue Feature-Drops. Kein Spam, nur Signal.

    Dem Kanal beitreten — kostenlos