Jobs › Companies › Evonik › Customer Service

Über diese Customer Service Stelle bei Evonik

Evonik · Vor Ort · Shanghai Xinzhuang

What we offer

At Evonik, you’re part of a global chemical company working in many sectors that go beyond chemistry. From lipids for tomorrow’s medicines, biosurfactants for green detergents, additives for plastics recycling or membranes to help drive forward the energy transition, you’ll play an essential part in helping the world’s most essential industries succeed.

Our success hinges on a diversity of ideas powered by people, not egos. Whether you’re a scientist or engineer, new to the team or established, in business, production, or anything in between – we cheer each other on. Because we believe we can do anything. Explore everything. And Be Part of Something Special!


Find out more about the many benefits we offer:

https://www.evonik.com/en/careers/why.html


Meet the team and get to know the people behind Evonik:

https://www.evonik.com/en/news/meet-the-team.html

RESPONSIBILITIES

  • Manage End-to-End Customer Order Processing: Receive, validate, cleanse, modify, and process customer orders while ensuring accurate and efficient order management throughout the Order-to-Cash process.
  • Monitor and Resolve Order Issues: Manage order blocks, release credit-blocked orders, process change requests, handle backorders, and ensure timely order releases.
  • Coordinate Deliveries and Fulfillment: Create and process deliveries, collaborate with supply chain partners, and ensure products are delivered on time and in full to customers.
  • Execute Billing and Financial Transactions: Create customer invoices and process credit notes, debit notes, rebates, and other order-related financial transactions accurately.
  • Handle Customer Service and Complaint Resolution: Manage customer inquiries, complaints, return orders, disputes, and service issues to maintain customer satisfaction.
  • Support Accounts Receivable Activities: Manage collections, support dispute resolution, and contribute to effective cash collection and account reconciliation processes.
  • Maintain Data Accuracy and Process Compliance: Manage customer and master data, maintain pricing conditions, ensure adherence to company process standards, and support continuous day-to-day operational excellence.


REQUIREMENTS

  • Bachelor
  • relevant working experience
  • SAP Knowledge
  • Microsoft 365

Your Application
 

To ensure that your application is proceeded as quickly as possible and to protect the environment, please apply online via our careers portal. Further information about Evonik as Employer can be found at www.evonik.com/en/careers.html. 

Please address your application to the Talent Acquisition Manager, stating your earliest possible starting date and your salary expectations.

Your Talent Acquisition Manager:

Angelica Wen (闻鹃)

Company is

Evonik Specialty Chemicals (Shanghai) Co., Ltd.
Bereit, sich bei Evonik zu bewerben?
Bei Evonik bewerben

Über Evonik

This is your opportunity to join a thriving global organization that combines cutting-edge science, technology and engineering with world-class business services to create solutions that answer real-world problems. If you join us, we’ll expect you to take ownership of your work, team up with other great minds, and add your name to creations that make a positive difference for generations. As one of the world leaders in specialty chemicals operating in more than 100 countries with over 32,000 employees, we need your diversity of thought to make us better. In return for your passion, initiative and creativity, you’ll enjoy opportunities to improve and to be respected for your contribution. Cli

Alle Jobs bei Evonik ansehen →

Ähnliche Jobs

Evonik
IT Security Consultant
Evonik
⚡ Früh bewerben São Paulo Vor Ort
● Neu 👁 Gesehen ✓ Beworben vor 2 Std.
Evonik
Kaufmännischer Sachbearbeiter (m/w/d) Logistik (LKW Abfertigung)
Evonik
⚡ Früh bewerben Wesseling SYNEQT Vor Ort
● Neu 👁 Gesehen ✓ Beworben vor 2 Std.
Evonik
Qualitätsmanager - Spezialist EN 9100 (m/w/d)
Evonik
⚡ Früh bewerben Schörfling Vor Ort
● Neu 👁 Gesehen ✓ Beworben vor 12 Std.
Evonik
Fachreferent (m/w/d) vorbeugender Brandschutz
Evonik
⚡ Früh bewerben Marl SYNEQT Vor Ort
● Neu 👁 Gesehen ✓ Beworben vor 12 Std.
Evonik
Warehouse Assistant
Evonik
⚡ Früh bewerben Medellin Vor Ort
● Neu 👁 Gesehen ✓ Beworben vor 1 Tg.
Evonik
Estagiário (a) de RH
Evonik
⚡ Früh bewerben São Paulo Vor Ort
● Neu 👁 Gesehen ✓ Beworben vor 1 Tg.
Evonik
Elektroniker (m/w/d) für Betriebstechnik / Automatisierungstechnik
Evonik
⚡ Früh bewerben Rheinfelden Vor Ort
● Neu 👁 Gesehen ✓ Beworben vor 1 Tg.
Evonik
Intern
Evonik
⚡ Früh bewerben Shanghai Xinzhuang Vor Ort
● Neu 👁 Gesehen ✓ Beworben vor 1 Tg.
Evonik
Maintenance Mechanic
Evonik
⚡ Früh bewerben Hopewell, VA Vor Ort $79,040–$89,440
● Neu 👁 Gesehen ✓ Beworben vor 1 Tg.

Registrieren für Vorschläge, die auf die von Ihnen geöffneten Jobs und gespeicherten Suchen zugeschnitten sind.

Mehr Jobs bei Evonik

Alle Jobs bei Evonik ansehen →

Jetzt bewerben
🤖

Moment — langsam

JobsRadar wurde für echte Menschen gebaut, die eine schwere Zeit bei der Jobsuche haben — nicht für automatisierte Anfragen. Sie klicken viel zu schnell und sind jetzt vorübergehend blockiert.

Kommen Sie später wieder. Wenn Sie wirklich auf Jobsuche sind, stehen wir hinter Ihnen — verhalten Sie sich einfach wie ein Mensch.

Catch your next role the second it’s posted.

Create a free account and we’ll watch the boards for you — the instant a job matches your search, it lands in your inbox or Telegram. No digging, no refreshing.

Create free account

Free forever · takes 30 seconds · already have one?

Verschaffe dir einen Vorsprung bei der Jobsuche.

Tritt unserem Telegram-Kanal bei für das, was dir hilft, die Stelle zu bekommen — Gehaltsbenchmarks, den wöchentlichen Marktpuls und neue Feature-Drops. Kein Spam, nur Signal.

Dem Kanal beitreten — kostenlos