Our team is made up of the most experienced and knowledgeable experts in the field. 

From architectural design and full-scope construction to a comprehensive portfolio of industry-leading sports surfacing solutions, we lead with passion, pride, and purpose. 

Trusted at every level, from professional stadiums to local community venues, Tarkett Sports is at the surface of over 80,000 installations – highlighted by projects in NFL, CFL, MLS, and at renowned NCAA division I programs.    

Join the team behind renowned names like FieldTurf, Beynon Sports, ClassicCourt, GrassMaster, Tarkett Sports Indoor and Tarkett Sports Construction. Help us build the next world-class venue. 

What you’ll do: 

• Be the primary contact for customers within your assigned territory. 

• Coordinate field operations, including scheduling service visits, coordinating technicians, and ensuring timely completion. 

• Manage warranty and non-warranty requests from start to finish — quoting, approvals, scheduling and close out. 

• Collaborate closely with Sales, Drafting, Project Management, Production, Logistics, Supply Chain and Installation to ensure complete alignment. 

• Negotiate pricing and scheduling with vendors or contractors when needed. 

• Maintain accurate and up-to-date records in Salesforce (CRM) and support finance with invoicing. 

• Communicate proactively with customers to ensure satisfaction and transparency throughout the process. 

• Participate in weekly WIP (Work-in-Progress) meetings, sharing updates on service progress and results. 

• Continue developing product knowledge to support troubleshooting and solution-oriented discussions. 

What you need for success: 

• Minimum of 2 years of experience in customer service, coordination, or field operations. 

• Strong computer skills, including Microsoft Office, Salesforce (CRM), and ERP systems (Syspro experience is an asset). 

• Excellent communication and written skills in English. 

• Proven ability to build trust, manage relationships, and resolve issues with professionalism and empathy. 

• Highly organized with strong attention to detail and the ability to manage multiple priorities in a fast-paced environment. 

• Collaborative team player who enjoys supporting others, solving problems, and finding creative solutions. 

• Combines operational precision with a customer-focused mindset to ensure a positive experience from start to finish. 

• Able to make informed decisions quickly and confidently while maintaining a high level of service 

What you can expect: 

• A culture built on teamwork, respect, and entrepreneurial spirit 

• Leadership that invests in your growth and career development 

• Opportunities to take on new challenges, cross-train, and expand your skillset 

• Recognition and rewards for your contributions and achievements 

• A fast-paced, sports-driven environment where your work makes an impact 

Sounds like your kind of team? 

If you’re ready to bring your passion and talent to a company that champions your future, we want to hear from you.  Apply now and start your next chapter with a company that plays to win!